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19D-Link DCS-8515LH User Manual
Section 4 - Troubleshooting
Troubleshooting
How can I access my DCS-8515LH HD Pan & Tilt Wi-Fi Camera remotely through the Internet?
In order to use your DCS-8515LH remotely through the Internet using the mydlink app, you must register your camera with
a mydlink account. You can do this using the free mydlink app. Please go to Using the mydlink App on page 13 for more
information.
What do I do if my device is not working properly?
Reset the device and reinstall it. To reset your device, press and hold the Reset button until the LED turns solid red.
During installation, ensure that:
you have an Internet connection on your router
your router’s Wi-Fi is enabled
your mobile device is connected to the Internet
your mydlink device is within range of a the Wi-Fi network you set it up in, and that network has a working internet
connection
Why is there a white haze when viewing in night vision mode?
When viewing in night vision mode, the IR lights on your camera may be reecting o a nearby surface. Try repositioning
your camera to avoid glare from IR LEDs.
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