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ENGLISH
FREQUENTLY ASKED QUESTIONS
Why can’t I connect to my wireless router or my wireless connection
drops?
Verify that your extender is within range of your router. Try plugging it into
a location closer to the router and verify the Signal LED is solid green. Note
that when extending a wireless signal from a router or access point, devices
connected to the extender will not get the same speed/throughput as when
connected directly to the router.
How do I change the wireless settings on my extender?
To change your Wi-Fi Network Name (SSID) and modify the security (Wi-Fi
password), access the wireless settings via:
The Wi-Fi section in the settings menu of the D-Link Wi-Fi app or
Access the web-based configuration utility > Settings > Extender.
What if I forgot my extenders Admin password or want to reset my
extender?
If you forgot your Admin password or want to reset your extender back to the
factory default settings, press and hold the reset button on the bottom of the
extender using a paper clip and release after a minimum of 10 seconds. The
Status LED will turn red.
For technical support, product documentation and other information,
please visit our website.
https://eu.dlink.com/support
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