Manual Cyberlink PowerBackup 2 (page 9 of 44) (English)

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CyberLink

PowerBackup 2

User’s Guide

retrieval system, or transmitted in any form or by any means electronic, mechanical,

photocopying, recording, or otherwise without the prior written permission of

CyberLink Corporation.

To the extent allowed by law, PowerBackup IS PROVIDED “AS IS”, WITHOUT

WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING

WITHOUT LIMITATION ANY WARRANTY FOR INFORMATION, SERVICES, OR

PRODUCTS PROVIDED THROUGH OR IN CONNECTION WITH PowerBackup

AND ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A

PARTICULAR PURPOSE, EXPECTATION OF PRIVACY, OR NON-

INFRINGEMENT.

BY USING THIS SOFTWARE, YOU AGREE THAT CYBERLINK WILL NOT BE

LIABLE FOR ANY DIRECT, INDIRECT, OR CONSEQUENTIAL LOSS ARISING

FROM THE USE OF THIS SOFTWARE OR MATERIALS CONTAINED EITHER IN

THIS PACKAGE.

The terms and conditions here under shall be governed and construed in accordance

with the laws of Taiwan.

PowerBackup is a registered trademark along with other company and product

names mentioned in this publication, used for identification purposes and remain

the exclusive property of their respective owners.

International Headquarters

Mailing Address

CyberLink Corporation

15F, #100, Min Chuan Road, Hsin Tian City

Taipei County, Taiwan, R.O.C.

Web Site

www.cyberlink.com

Telephone

886-2-8667-1298

Fax

886-2-8667-1300

Contents

Introduction.............................................................. 1

Welcome ....................................................................................2

New in This Version .....................................................................3

The PowerBackup Program ...........................................................4

Function Buttons .....................................................................5

Procedure Box ........................................................................6

Backup Methods .........................................................................7

Sample Scenarios ...................................................................8

System Requirements .................................................................11

Updating PowerBackup ..............................................................12

Working with PowerBackup...................................... 13

Backing Up Data .......................................................................14

Backup Options ....................................................................16

Restoring Data ..........................................................................20

Restoring Data Using PowerBackup ........................................20

Restoring Data Using the Restore Tool ....................................22

Comparing Data .......................................................................23

Using the Scheduler ...................................................................24

Finding Files .............................................................................26

Erasing a Disc ...........................................................................27

Viewing Reports .........................................................................28

CyberLink PowerBackup 2

Appendix................................................................ 29

Technical Support ......................................................................30

Web Support ........................................................................30

Fax Support ..........................................................................30

Telephone Support ................................................................31

CD vs. DVD ..............................................................................32

CD Types .............................................................................33

DVD Types ...........................................................................34

Index ..................................................................... 37

Chapter 1:

Introduction

This chapter introduces CyberLink PowerBackup and the data backup process. It

discusses the minimum system requirements for using the program and the

method for upgrading to the latest version of the software. After this is a

description of the different backup methods, then an introduction to the program

itself and the various options you may select while using the program.

This chapter contains the following sections:

• Welcome on p.2

• New in This Version on p.3

• The PowerBackup Program on p.4

• Backup Methods on p.7

• System Requirements on p.11

• Updating PowerBackup on p.12

CyberLink PowerBackup 2

Welcome

Welcome to the CyberLink family of software programs! CyberLink

PowerBackup is a backup program that allows you to back up drives

and files, including those on a network, to either a hard disk folder or

to disc.

Backing up data is an important safety procedure that can save large

amounts of time and money in case of accident, disk failure, attack by

a hacker or virus, etc. By keeping a backup copy of your important

data on another medium, you can quickly and reliably restore your

data to its original state.

PowerBackup’s main features include the following:

• Backup, restoration, and comparison functions

• Full, incremental, and differential backups

• Scheduled intervals (once, daily, weekly, monthly)

• Multi-volume backups

• Support for CD-R/-RW, DVD-R/-RW, DVD+R/+RW,

DVD-R DL/+R DL, and DVD-RAM disc types

• Auto fit to disc size, even on discs that already contain files

• Support for hard disk/USB/Jazz/ZIP/MO drives

• Data compression

• Password protection

• Filter lists to filter files with specific extensions

• File searching

• Backup file naming

Introduction

New in This Version

1. Back up application data

• Internet Explorer 5.0, 5.5, 6.0: favorites, cookies

• Outlook Express 5.0, 5.5, 6.0: email, account settings,

Windows Address Book

• Outlook 2000, 2002 (XP), 2003: contact list, email, account

settings

2. Advanced file filtering

• Exclude filtering: Excludes selected file types, pre-defined

file types (for example, images), or custom file types from the

backup process

• Include filtering: Includes only selected file types, pre-

defined file types (for example, images), or custom file types

in backup process

3. Restore Tool

• Single executable form (.exe)

• Portable and independent

• Run the file to open the corresponding archive

4. Unicode Support

• Back up files with names in different languages

Note: Since Windows 98 and ME do not support Unicode, project

files created in PowerBackup running under Windows 2000/

XP cannot be used in Windows 98/ME.

CyberLink PowerBackup 2

The PowerBackup Program

When you first open PowerBackup, the program appears as follows:

The program changes appearance according to the procedure you are

running. However, there are a few common elements that remain

available, including the function buttons along the top and the

procedure box on the left. These are described in the following

sections.

Procedure box

Function buttons

File directory panes

About button

File type options

Introduction

Function Buttons

The function buttons allow you to access many of PowerBackup’s

functions. These buttons are described below.

Note: Not all buttons are available in all procedures.

Button Function

Displays the program’s backup function, which

allows you to back up data on your hard drive.

See Backing Up Data on p.14.

Displays the program’s restoration function,

which allows you to restore previously backed-

up data. See Restoring Data on p.20.

Displays the program’s comparison function,

which allows you to compare backed-up data

against the original data. See Comparing Data

on p.23.

Displays the program’s Scheduler function,

which allows you to schedule jobs for a later

time. See Using the Scheduler on p.24.

Creates a new backup job.

Opens an existing backup job.

Saves a backup job. (Click the down arrow to

display the

Save As option.)

Erases a rewritable disc that contains files. See

Erasing a Disc on p.27.

Displays backup options. See Backup Options on

p.16.

Opens the help system.

Upgrades your copy of PowerBackup.

Displays copyright and program version

information.

CyberLink PowerBackup 2

Procedure Box

To the left of the file directory panes is a box containing each of the

steps in the backup, restoration, and comparison procedures.

Click each step in order to display the options relevant to that point in

the procedure. You can show or hide the entire procedure box by

clicking the arrow in the right-hand corner. Details related to the

procedure you are performing are displayed below the procedure

box. You can likewise show or hide these details by clicking the arrow

in the right-hand corner.

Introduction

Backup Methods

PowerBackup offers three backup methods: full, differential, and

incremental. These backup methods are explained below:

• Full backup: backs up all of the selected folders and all of the

files they contain.

Note: Though all three backup methods are available the first time

you back up your data, it is strongly recommended that you

use the Full backup option for your first backup.

• Differential backup: backs up only those files that have been

added or modified since the last full backup.

• Incremental backup: backs up only those files that have been

added or modified since the last differential or incremental

backup.

Note: The Differential backup and Incremental backup features are

only available in the full retail version of PowerBackup.

On a technical note... The difference between a differential backup

and an incremental backup lies in how the program handles the

Archive attribute of the files that are backed up. (This attribute can be

viewed in File Explorer under the General tab of the Properties dialog

box.) During a differential backup, PowerBackup keeps the Archive

attribute checked - meaning that PowerBackup will again back up the

file the next time the program encounters it. During an incremental

backup, however, PowerBackup unchecks the Archive attribute,

meaning that the program will not back up the file the next time the

program encounters it.

The following section contains a number of sample scenarios that

illustrate how PowerBackup handles different backup situations

using the different backup methods over a period of four days.

CyberLink PowerBackup 2

Sample Scenarios

The section below offers some sample scenarios using the different

backup methods over a four-day period. Scenarios 1-4 are simpler, as

they start from a full backup. Scenarios 5-8 are more complicated, as

they start from a differential or incremental backup. (In Scenarios 5 &

6, the data was previously backed up either in a different job or using

a different backup software.)

The table below shows the state of files A, B, and C on days 1-4:

Scenario 1

This scenario shows the effect of using differential backups after a full

backup on the first day.

Scenario 2

This scenario shows the effect of using incremental backups after a

full backup on the first day.

Day Action

Day 1 Files A, B, C exist on drive

Day 2 A modified

Day 3 B modified

Day 4 No files modified

Day Backup Method Files Backed Up

Day 1 Full backup A, B, C

Day 2 Differential backup A

Day 3 Differential backup A, B

Day 4 Differential backup A, B

Day Backup Method Files Backed Up

Day 1 Full backup A, B, C

Day 2 Incremental backup A

Day 3 Incremental backup B

Day 4 Incremental backup --

Introduction

Scenario 3

This scenario shows the effect of using both differential and

incremental backups after a full backup on the first day.

Scenario 4

This scenario shows the effect of using both differential and

incremental backups after a full backup on the first day.

Scenario 5

This scenario shows the effect of using differential backups starting

from a previous backup of A, B, C (on Day 0).

Day Backup Method Files Backed Up

Day 1 Full backup A, B, C

Day 2 Differential backup A

Day 3 Incremental backup A, B

Day 4 Incremental backup --

Day Backup Method Files Backed Up

Day 1 Full backup A, B, C

Day 2 Incremental backup A

Day 3 Differential backup B

Day 4 Incremental backup B

Day Backup Method Files Backed Up

Day 1 Differential backup --

Day 2 Differential backup A

Day 3 Differential backup A, B

Day 4 Differential backup A, B

CyberLink PowerBackup 2

Scenario 6

This scenario shows the effect of using incremental backups starting

from a previous backup of A, B, C (on Day 0).

Scenario 7

This scenario shows the effect of using differential backups, even on

the first day.

Note: Although the first backup was not a full backup, the resulting

backup on Day 1 is the equivalent of a full backup.

Scenario 8

This scenario shows the effect of using incremental backups, even on

the first day.

Note: Although the first backup was not a full backup, the resulting

backup on Day 1 is the equivalent of a full backup.

Day Backup Method Files Backed Up

Day 1 Incremental backup --

Day 2 Incremental backup A

Day 3 Incremental backup B

Day 4 Incremental backup --

Day Backup Method Files Backed Up

Day 1 Differential backup A, B, C

Day 2 Differential backup A, B, C

Day 3 Differential backup A, B, C

Day 4 Differential backup A, B, C

Day Backup Method Files Backed Up

Day 1 Incremental backup A, B, C

Day 2 Incremental backup A

Day 3 Incremental backup B

Day 4 Incremental backup --

Introduction

System Requirements

The system requirements listed below are recommended as

minimums for running PowerBackup.

Minimum System Requirements

OS Windows XP/2K/ME

Memory 64MB

CPU PII-300 or higher

HDD Space 10 MB

Burning CyberLink certified recording device

CyberLink PowerBackup 2

Updating PowerBackup

If PowerBackup exists in a newer version than the version you are

running, you can update to the latest version in order to take

advantage of the latest features.

To update PowerBackup, click To ols, then select Update

PowerBackup. The CyberLink website opens in your web browser,

allowing you to follow a link to upgrade your software.

Note: You must be connected to the Internet to use this function.

Chapter 2:

Working with

PowerBackup

This chapter describes how to use the CyberLink PowerBackup program to back

up your data, restore data from a backup file, compare files that have been

backed up against the original versions, and how to schedule backup jobs to run

at a specific interval. There are also instructions for finding backed-up files,

erasing rewritable discs, and viewing the reports that PowerBackup generates

when a job is run.

This chapter contains the following sections:

• Backing Up Data on p.14

• Restoring Data on p.20

• Comparing Data on p.23

• Using the Scheduler on p.24

• Finding Files on p.26

• Erasing a Disc on p.27

• Viewing Reports on p.28

CyberLink PowerBackup 2

Backing Up Data

To ensure that a safe copy of your important data is always available,

you can back up specific files or entire drives. You can back up your

data to hard drive, to disc, or to a removable medium (such as a USB

drive). If you need to save your backup file across several discs, you

can even split the backup file into volumes of a specific size to fit your

backup media.

To back up your data, do this:

1. Click the Backup button or use the View > Backup command to

open the backup procedure. The Select Source option opens by

default.

2. Select the type of files you want to back up:

• Files and Folders: back up your data and media files

(including entire folders).

• Application Data: back up data used by programs (such as

Microsoft Outlook, Outlook Express, and Internet Explorer).

Note: The Application Data feature is only available in the full retail

version of PowerBackup.

3. Select the files and folders or programs and data types that you

want to back up in the two file directory panes. (These panes

resemble Windows Explorer in functionality.)

• An empty box indicates that the folder has not been selected

for backing up.

• A green check mark indicates that all of the folder’s contents

are selected for backing up.

• A yellow check mark indicates that only some of the folder’s

contents are selected for backing up.

4. Click Select Destination, then set your backup destination.

• Back up to: Select your backup destination from the drop-

down box. Backup destinations depend on available

hardware, but may include hard disk or a disc burner.

• Back up as: Give each backup file a unique name. To save the

backup file to a different directory, click Browse, then locate

and select the folder you want to use.

Working with PowerBackup

• Include Restore Tool: Allows you to restore backed-up files

even if the PowerBackup program is not installed on the

destination computer. (Checking this option creates an

additional .exe file when the backup is completed.)

Note: Partial restoration and file comparison are unavailable when

restoring data using the Restore tool.

• Split into volumes: Divide your backup files into volumes

(portions) of the size you specify. The Auto option

automatically detects the size of the destination hard drive’s

file system. The DVD option allows you to burn your backup

files to DVD. The CD option allows you to burn your backup

files to CD. To set a custom volume size, select Custom size...,

then enter a size in megabytes.

5. Click Select Method, then choose the backup method (and

advanced options, if desired) that you want to use.

• Backup methods include Full, Differential, and Incremental.

For complete information on these backup methods, see

Backup Methods on p.7.

• For more options, click Options.... For more information, see

Backup Options on p.16.

6. Click Back Up Files. Verify that the settings are correct, then

click one of the buttons to begin your backup.

• Click Back Up Now to begin backing up immediately. To

make the same backup configuration available later (as a

“job”), click Yes when you are prompted to save changes to

your backup file. After you save the file, the backup begins

immediately. (To begin the backup immediately without

saving the backup file, click No.)

• Click Add to Scheduler to schedule the backup for a later

time.

• After the backup is completed, you can view the backup

report by clicking Report....

Note: For more information on reports, see Viewing Reports on

p.28.

7. Click Done to return to the main window.

CyberLink PowerBackup 2

Backup Options

Open the backup procedure, then click the button to display

backup options. The Backup Options dialog box opens, displaying

four tabs. These tabs and the options they contain are described in the

following sections.

General Options

Click the General tab to display PowerBackup’s general backup

options.

• Compression: Select No compression to create a larger

backup file using less backup time, Quick compression for a

compromise between file size and backup time, or Maximum

compression to create a smaller backup file that requires

more time during the backup process.

• Verify: Check the Verify that the backed-up file is accurate

option to verify that the backed-up data is accurate after the

backup process has completed.

Note: This option is not available when backing up application

data.

Working with PowerBackup

Disc Options

Click the Disc tab to display PowerBackup’s disc options. These

options control how PowerBackup handles discs intended as a

backup destination that already contain files.

• Append this backup to the disc: Adds the backup data after

the existing files on the selected media.

Note: Scheduled backups are always appended to disc.

• Overwrite the data on the disc with this backup file:

Replaces the existing files on the selected media with the

backup data.

Note: This option is available only when using a rewritable disc.

• Prompt me each time: Displays a message asking how you

would like to add the backup data to the backup media.

CyberLink PowerBackup 2

Filter Options

Click the Filter tab to display PowerBackup’s filter options.

Note: This tab is not available when backing up application data.

Check Do not back up the following file types to prevent that type

of file from being backed up during any subsequent backups, or Back

up only the following file types to include only the types of files you

specify in the backup.

To add a new filter list, click Add. In the dialog box that opens, select

a file type to filter out. If you select Registered file types, locate and

check the file type you want to exclude, then click OK. The file type is

added to the filter list and is not backed up during subsequent

backups. If you select Custom file types, enter the file extension, then

click OK.

Note: By default, hidden files and folders and protected operation

system files are excluded from backups.

To remove a filter list, highlight it, then click Remove. The filter list is

removed immediately.

Working with PowerBackup

Password Options

Click the Password tab to display PowerBackup’s password options.

Using a password allows you to prohibit unauthorized persons from

restoring (and thus using) the data you have backed up.

To use password protection, first check the Enable password

protection option, then enter and confirm your password. Click OK

to set password protection. You will need to enter your password any

time you restore your backed-up data.

Note: Remember to take precautions to ensure the confidentiality of

your password!

CyberLink PowerBackup 2

Restoring Data

The second half of the backup equation consists of restoring your

data to a usable state. The data restoration process uses the file

created during the backup process (i.e.: the “backup file”) to put all of

your backed up data back into a specified location for your use.

PowerBackup offers two distinct methods of restoring data: using the

program, or using the Restore tool. Both of these methods are

described in the following sections.

Restoring Data Using PowerBackup

To restore your data in the PowerBackup program after a backup, do

this:

1. Click or use the View > Restoration command to open the

restoration procedure. The Select Source option opens by

default.

2. Select the restoration source from the Restore from drop-down

box.

• Backup file: Restore from an existing backup file. To open a

backup file, click Browse, then locate and open the file you

want to use.

• My Catalog: Restore from existing records of previous

backup jobs.

Note: To delete records from My Catalog, use the Edit > Delete

Catalog Record or Delete All Catalog Records command.

• Disc drive: Restore from a disc.

3. Click Select Destination, then set your restoration destination.

• Original location: Restore to the original location from which

the files were backed up.

• Alternative location: Restore to a new location. To set a new

directory, click Browse, then locate and select the folder you

want to use.

• Single directory: Restore all of the backed up files to a single

new directory. To set a new directory, click Browse, then

locate and select the folder you want to use.

Working with PowerBackup

4. Click Select Method, then choose the restoration method you

want to use.

• Do not overwrite: Restores only files that are not found on

your hard drive, and does not overwrite existing files.

• Overwrite older files: Overwrites existing files on your hard

drive if the backed-up copy is newer.

• Always overwrite the files on my computer: Overwrites

existing files on your hard drive with the backed-up copy in

every case.

• Ask before overwriting: Prompts you to decide which copy

you want to keep.

5. Verify that the settings are correct, then click Restore Now to

begin restoring files immediately.

• After the restoration is completed, you can view the

restoration report by clicking Report....

Note: For more information on reports, see Viewing Reports on

p.28.

6. Click Done to return to the main window.

CyberLink PowerBackup 2

Restoring Data Using the Restore Tool

PowerBackup offers the Restore Tool that integrates the restoration

application and your data and saves the resulting file as an

executable (.exe) file. That way, you can restore your data on a

computer that does not have the PowerBackup program installed.

Note: In order to use this option, you must have checked the Include

Restore Tool option during backup. For more information, see

Backing Up Data on p.14.

To restore your data using the Restore tool after a backup, do this:

1. Locate the backed-up file in Windows Explorer and double-click

the .exe file. The PowerBackup Restore Tool opens.

2. Set the source file and target directory.

• To change the source file, click Browse below Restore from,

then locate and select a different backup file.

• Select a destination from the Restore to drop-down box.

Original location restores to the original location from which

the files were backed up. Alternative location restores to a

new location. Single directory restores all of the backed up

files to a single new directory.

• To change the target directory, click Browse, then locate and

select a different directory.

3. Click Restore. PowerBackup restores the data to the location you

have selected.

4. When the message appears stating that the data has been

restored, click OK.

Working with PowerBackup

Comparing Data

You can compare files that have been backed up against the original

versions to ensure that the backup file contains the versions of the

data that you require.

Note: This feature is not available for application data.

To compare backed-up data against the original data, do this:

1. Click or use the View > Comparison command to open the

comparison procedure. The Select Source option opens.

2. Select the source of the backed-up data from the Compare from

drop-down box.

• Backup file: Compare data in a backup file against the

original data. To open a backup file, click Browse, then locate

and open the file you want to use.

• My Catalog: Compare data in the record of a previous

backup job against the original data.

Note: To delete records from My Catalog, use the Edit > Delete

Catalog Record or Delete All Catalog Records command.

• Disc drive: Compare data on a disc against the original data.

3. Click Select Location of Data, then set the location of the data to

be compared to.

• Original location: Compares the backed-up data against the

files in their original location.

• Alternative location: Compares the backed-up data against

files in a new location (for example, if you have moved the

folder or restructured your hard drive). To set a new

directory, click Browse, then locate and select the folder you

want to use.

4. Verify that the settings are correct, then click Compare Now to

begin the comparison immediately.

• After the comparison is completed, you can view the

comparison report by clicking Report....

Note: For more information, see Viewing Reports on p.28.

5. Click Done to return to the main window.

CyberLink PowerBackup 2

Using the Scheduler

Use the Scheduler to schedule backup jobs to run at a future time and

date. You can select to run jobs at a regular interval or to run once

only. Scheduled backups run in the background, without interrupting

your work.

Note: This feature is only available in the full retail version of

PowerBackup.

Click or use the View > Scheduler command to open the

Scheduler function. The large central pane displays a catalog of

existing backup jobs at the top and details of each record at the

bottom.

Working with PowerBackup

On the left-hand side is a list of tasks that can be run from the

Scheduler.

The Scheduler offers the following tasks:

• Edit Backup: Opens the backup procedure, allowing you to

modify the backup source, destination, or options. (This is the

same as clicking or using the View > Backup

command.)

• Back up Now: Begins the backup process immediately.

• Reschedule: Opens a dialog box in which you can select a job

interval (Once, Every Day, Every Week, or Every Month)

and a time and date to run the backup process. The Postpone

option allows you to cancel the job, but to keep it in the

Scheduler indefinitely.

• Add Job: Opens a dialog box in which you can select an

existing backup job to add to the Scheduler.

• Remove Job: Displays a message asking if you want to

remove the selected job from the Scheduler. Click Yes to

delete the job, or No to close the message without deleting

the job.

CyberLink PowerBackup 2

Finding Files

You can search in both the restoration or comparison functions to

ensure that specific files have been backed up or restored. When you

find a file, you can use the displayed file information (name, size,

backup time, date modified, and location) to compare with other

existing versions of the file found in other locations.

To find files in the restoration or comparison functions, do this:

1. Click or use the View > Restoration command to open the

restoration process, or click or use the View > Comparison

command to open the comparison process.

2. Right-click on a folder, then select Find Files. The Find Files

dialog box opens.

3. Enter a search term (this can consist of one or more words, part

of a word, or a file extension), select a directory from the drop-

down box, then click Find. All files that match your search

criteria appear in the box.

Working with PowerBackup

Erasing a Disc

If you are using a rewritable disc (in -RW, +RW, or -RAM format), you

can erase content that has been previously recorded onto it. This

allows you to reuse the same discs over and over without the need to

continually buy new discs. Most manufacturers suggest that

rewritable discs in -RW/+RW format can be written to about 1,000

times. Discs in DVD-RAM format can be written to about 100,000

times.

1. Click Erase Rewritable Disc. The Erase Rewritable Disc dialog

box opens.

2. Insert your disc and select your burning drive.

3. Select an erasing method.

• Quick erase: Erases the disc index, but does not physically

erase the content on the disc.

• Full erase: Erases all of the content on the disc.

4. Click Erase. PowerBackup displays the real-time progress of the

task.

When the task is completed, a screen message appears, informing

you of the status. Click OK to close the message.

CyberLink PowerBackup 2

Viewing Reports

PowerBackup creates a report each time you perform a job. There are

three kinds of reports available in PowerBackup:

• Backup reports

• Restoration reports

• Comparison reports

To view a report, do this:

1. Use the View Reports function to display the type of report you

want to view. PowerBackup displays the latest report of each

type that was created.

• Click Tools > View Reports > Backup Report to view a

backup report.

• Click Tools > View Reports > Restoration Report to view a

restoration report.

• Click Tools > View Reports > Comparison Report to view a

comparison report.

2. When you have finished reading the report, close it by clicking

one of the available buttons.

• Delete: deletes the report.

• Close: closes the report.

Appendix

This chapter contains technical support information as well as a reference section

to help answer questions you may have about the different disc technologies

available in CyberLink PowerBackup.

This chapter contains the following sections:

• Technical Support on p.30

• CD vs. DVD on p.32

CyberLink PowerBackup 2

Technical Support

Before asking CyberLink for technical support, please refer to this

user's guide or online help for information. It contains all the

information you generally need to use the program. You may also

find answers quickly by contacting your local distributor/dealer.

If your problem is not resolved using the above methods, please feel

free to contact CyberLink for technical support.

Web Support

Solutions to your problems are available 24 hours a day and at no cost

on our Web sites:

support.gocyberlink.com

www.cyberlink.com

In addition to frequently asked questions, we also provide

troubleshooting techniques, the latest in product news, and other

relevant information.

Fax Support

Use our fax support number to get technical support quickly without

spending time on the phone:

(886) 2-8667-1300

Note: Technical support is only offered to registered users, so please

make sure to include your CD-key (located on your CD case)

when faxing.

Appendix

Telephone Support

You are welcome to call the CyberLink's Technical Support Hotline at

the phone number listed below during hours of availability:

Note: Technical support is only offered to registered users. Please be

sure to have your CD-key (located on your CD case) on hand

when calling.

When calling for support, please have your computer ready and

provide us with the following information:

• your registered CD-key

• the product version

• the version of Windows installed on your system

• the hardware devices on your system and their specifications

• the wording of any warning messages that were displayed

(You may want to write this down or make a screen capture.)

• a detailed description of the problem and under what

circumstances it occurred

CyberLink Technical Support Information

Support Phone

Number

(886) 2-8667-1298

Support Hours

9:00 a.m. -5:00 p.m. Taiwan time (GMT +8:00)

Monday to Friday, excluding holidays

CyberLink PowerBackup 2

CD vs. DVD

CDs and DVDs look the same and do pretty much the same thing:

store data. Both can be used to record data, music, or video files.

However, CDs and DVDs are incompatible, bringing different

advantages and disadvantages. Therefore, the decision of which to

use is left up to you. You can avoid any confusion over which disc

type to use by asking yourself two simple questions:

• What disc type is supported by my disc burner?

• What disc type is supported by my disc player?

Knowing the answers to these questions goes a long way towards

deciding on a disc type: after all, you want to be able to play your disc

after burning it, and of course, your burner must support the disc

type you want to create.

In broad terms, discs are divided into CD (which, being the earlier

technology, is more widely supported) and DVD (which holds seven

times the amount of content, but requires a special drive). Following

is a brief description of the different disc types supported by

CyberLink PowerBackup.

Appendix

CD Types

CDs contain up to 74/80 minutes of high quality video or 650/700

MB of data.

CD-R

CD-R is a once-writable format. CD-RW burners and most

new DVD burners can write in CD-R, and most DVD

players can also read this format. The CD-R format is

commonly used for distribution of computer data and

digital audio.

CD-RW

CD-RW is a rewritable CD format. CD-RW burners and

most new DVD burners can write in CD-RW, and most

DVD players can also read this format. The CD-RW format

is best suited for storage of computer data and digital

audio.

CyberLink PowerBackup 2

DVD Types

DVD is a high capacity disc that holds anywhere from 8-18 GB of

data, or from roughly 2-8 hours of video (depending on the type of

DVD). Using the High Quality setting, you can expect to be able to

record 1-2 hours of video.)

DVDs can be played on DVD players and computers equipped with

DVD drives. For more detailed information on DVD-R/RW formats,

see www.dvdrhelp.com/dvd or other web sources. For more detailed

information on DVD+R/RW formats, see www.dvdrw.com or other

web sources.

DVD-R

DVD-R is a once-writable DVD format. It is a competitor

product to DVD+R, and is therefore not compatible with

that format. Some new DVD burners can write in both

DVD-R and DVD+R, and most DVD players can read both

formats.

DVD-RW

DVD-RW is a DVD format that can be written to about

1,000 times. It is a competitor product to DVD+RW, and is

therefore not compatible with that format. Some new DVD

burners can write in both DVD-RW and DVD+RW, and

most DVD players can read both formats.

DVD+R

DVD+R is a once-writable DVD format. It is a competitor

product to DVD-R, and is therefore not compatible with

that format. Some new DVD burners can write in both

DVD-R and DVD+R, and most DVD players can read both

formats.

DVD+RW

DVD+RW is a rewritable DVD format that can be written to

about 1,000 times. It is a competitor product to DVD-RW,

and is therefore not compatible with that format. Some new

DVD burners can write in both DVD-RW and DVD+RW,

and most DVD players can read both formats.

DVD-RAM

DVD-RAM is a DVD format that can be written/rewritten

to about 100,000 times. While DVD-RAM’s boasts

technological advances, it is incompatible with many DVD

burners and players.

Appendix

DVD-R DL

DVD-R DL is a is a once-writable dual layer DVD-R disc

that holds twice as much as a single layer DVD-R. You can

record 4 hours of DVD-quality video (16 hours of VHS-

quality video), or burn 8.5GB of data to this kind of disc.

DVD-R DL disc contain all their data on one side of the

disc. You do not need to turn this type of disc over when

burning.

DVD+R DL

DVD+R DL is a is a once-writable dual layer DVD+R disc

that holds twice as much as a single layer DVD+R. You can

record 4 hours of DVD-quality video (16 hours of VHS-

quality video), or burn 8.5GB of data to this kind of disc.

DVD+R DL disc contain all their data on one side of the

disc. You do not need to turn this type of disc over when

burning.

CyberLink PowerBackup 2

Index

About button 4, 5

add file type to filter list 18

Add Job option 25

Alternative location option 20, 22, 23

Append option 17

Application Data 14

Archive attribute 7

Ask before overwriting option 21

Auto option 15

Back up Now 25

backup

methods 7

options 16

procedure 14

reports 28

Backup button 5

backup file, saving 15

buttons 5

key, location of 31

types 33

vs. DVD 32

CD option 15

Compare button 5

comparison

procedure 23

reports 28

Custom size... option 15

Delete All Catalog Records 20

Delete Catalog Record 20

Details box 6

Differential backup 7

disc options 17

discs, erasing 27

DVD

types 34

vs. CD 32

DVD option 15

CyberLink PowerBackup 2

Edit Backup 25

empty check box 14

Erase Disc button 5

erasing a disc 27

fax support 30

file directory panes 4, 14

Files and Folders 14

filter options 18

finding files 26

Full backup 7

full erase 27

function buttons 4, 5

general backup options 16

green check mark 14

Help button 5

Incremental backup 7

main features 2

Maximum compression option 16

methods for backing up data 7

My Catalog 20, 23

New button 5

No compression option 16

Open button 5

Options button 5

Original location option 20, 22, 23

Index

Overwrite option 17

password options 19

phone number, tech support 31

Postpone option 25

procedure box 4, 6

Prompt option 17

Quick compression option 16

quick erase 27

remove file type from filter list 18

Remove Job option 25

reports, viewing 28

Reschedule 25

restoration

procedure 20

reports 28

Restore button 5

Restore tool 22

rewritable discs, erasing 27

Save button 5

saving a backup file 15

Scheduler 24

Scheduler button 5

searching for files 26

Single directory option 20, 22

Split into volumes 15

system requirements 11

technical support 30

updating PowerBackup 12

using the Scheduler 24

viewing reports 28

CyberLink PowerBackup 2

Web sites for technical support 30

yellow check mark 14

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