Manual Curtis G3 Series Alpha FreshTrac Decanter (page 18 of 34) (English)

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G3 Series Alpha FreshTrac

Decanter Coffee Brewing System

USER GUIDE

READ AND SAVE THESE INSTRUCTIONS

NOTICE TO INSTALLER: Please leave this booklet with the machine.

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CONTENTS CL32

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Contact Information

Wilbur Curtis Co., Inc.

6913 Acco Street | Montebello, CA 90640 US

Phone: 323-837-2300 | Toll Free: 800-421-6150

Email: csrassistance@wilburcurtis.com | Web: www.wilburcurtis.com

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A.M. - 4:00 P.M. PT

Email: techsupport@wilburcurtis.com

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KEY FEATURES/SPECIFICATIONS/SYSTEM REQUIREMENTS FS32

Key Features

• Gold Cup

Series – Digital Control Module provides precise control over all aspects of brewing: time,

temperature, volume pre-infusion, pulse-brewing and water bypass.

• Visual Monitoring – Red LED indicator light provides a simple method for at-a-glance coffee freshness

monitoring.

• Silent Tracking System – A red LED light provides an instant visual snapshot of the coffee.

• Fully Automatic – Thermal FreshTrac

System starts with every brew cycle and stays with the dispenser. Once

brewing is complete, the dispenser and monitoring system can be moved to any location and the monitoring

system will continue to track freshness time.

• Industry’s most effective mineral tolerant design.

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20 - 90 psi 1.0 gpm

ALPHA FRESHTRAC KEY FEATURES/SPECS/SYSTEM REQUIREMENTS 101017NC

Following are the factory default settings for the Alpha FreshTrac brewer:

• Energy Save Mode = Off• Brew Temperature = 200°F

• Brew Volume = 60oz. (1.8L)

IMPORTANT SAFEGUARDS IS2

Symbols

This is the safety alert symbol. It is used to alert you to potential physical injury hazards. Obey all safety

messages that follow this symbol to avoid possible injury or death.

DANGER - Indicates a hazardous situation which, if not avoided, will result in death or serious injury.

WARNING - Indicates a hazardous situation which, if not avoided, could result in death or serious injury.

CAUTION - Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.

NOTICE - Indicates a situation which, if not avoided, could result in property damage.

IMPORTANT - Provides information and tips for proper operation.

SANITATION REQUIREMENTS

Important Safeguards/Conventions

WARNING:

• Make sure that this appliance is installed and grounded according to the INSTALLATION

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INSTRUCTIONS could result in personal injury or void the warranty.

• This appliance is designed for commercial use. Any service other than cleaning and preventive

maintenance should be performed by an authorized Wilbur Curtis service technician.

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serviceable parts inside.

• Keep hands, arms and other items away from hot surfaces of the unit during operation.

• Clean the appliance and any dispensers completelyCFGPSFVTJOHUIFNGPSUIFmSTUUJNFBDDPSEJOHUP

the CLEANING INSTRUCTIONS. Clean them regularly as instructed in the CLEANING INSTRUCTIONS.

• Use this appliance only for its intended use, brewing/dispensing hot and/or cold beverages/water.

• This appliance is not intended for use by persons (including children) with reduced physical, sensory

or mental capabilities or lack of experience and knowledge, unless they have been given supervision

or instruction concerning use of the appliance by a person responsible for their safety. Children should

be supervised to ensure that they do not play with the appliance.

• Avoid spillage onto the power (mains) connector.

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which are known to the State of California to cause cancer and birth defects or other reproductive harm.

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CE Requirements

• This appliance must be installed in locations where it can be overseen by trained personnel.

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• This appliance must not be cleaned by water jet.

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instruction concerning use of the appliance in a safe way and if they understand the hazards involved.

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or lack of experience and knowledge if they have been given supervision or instruction concerning use of the

appliance in a safe way and understand the hazards involved.

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• If the power cord is ever damaged, it must be replaced by the manufacturer or authorized service personnel

with a special cord available from the manufacturer or its authorized service personnel in order to avoid a

hazard.

• Machine must not be immersed for cleaning.

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supervised.

• This appliance is intended to be used in household and similar applications such as:

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– bed and breakfast type environments.

• This appliance not intended to be used in applications such as:

– farm houses

• Access to the service areas permitted by Authorized Service personnel only.

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INSTALLATION INSTRUCTIONS II2

Installation Instructions

Installation Requirements

• A secure surface capable of supporting the weight of the appliance.

• For units without an attached cord set attached or dual voltage units set up for use with 220 - 240 Volts:

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appliance will be hard wired to a junction box, the power cable must be long enough so that the unit can be

moved for cleaning underneath.

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appliance (see SPECIFICATIONS). The circuit must be protected by the appropriate sized circuit breaker. If

you are not certain that the existing circuit meets the requirements for your unit, consult a licensed electrician.

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VOJU4FFUIFSPECIFICATIONS section for the correct size. The water line should also be capable of being

controlled by a shut off valve. Do not connect the water line to a saddle valve or needle valve.

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1 A quick disconnect or additional coiled tubing (at least two times the depth of the appliance) is required

so that it can be moved for cleaning underneath.

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federal, state and local codes.

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installed and maintained in accordance with federal, state and local codes.

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WARNING: Improper electrical connection may result in an electric shock hazard or damage the unit. This

brewer must be properly grounded.

NOTICE: DO NOT connect this brewer to a hot water supply. The water inlet valve is not rated for hot water.

Do not exceed the maximum water pressure stated in the SPECIFICATIONS section.

IMPORTANT: Observe all governing codes and ordinances.

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the installation is in compliance with the applicable plumbing/sanitation code for your area.

Installation

Leveling

1 Position the brewer on the counter top. Level it left to

right and front to back by turning the bottom of the

legs.

Connecting the Brewer Wiring on Brewers Operated

with a 220 Volt (nominal) power supply.

2 Remove the screws that hold the back cover in place

and remove the cover.

3 Loosen the strain relief on the back of the brewer.

4 On dual voltage units being operated at 220 Volts

disconnect the existing power cable from the terminal

block and remove. Disconnect and cap the jumper

wire between the “C” and “N” terminals on the

terminal block.

5 Feed the 220 Volt power cable into the brewer.

6 Connect the wires on the power cable to the terminal

block inside the brewer.

7 Tighten the strain relief and replace the back cover.

8 Connect the power cable wires to the terminals in

the junction box. See the ELECTRICAL SCHEMATIC

for the power supply requirements. Keep the power

supply to the brewer off until the water supply line is

connected.

INSTALLATION INSTRUCTIONS II17

BREWERS, REAR COVER, INSTALLATION INSTRUCTIONS 052119B

WARNING: Use the leveling legs to level the

brewer only. Do not use them to adjust brewer

height. Do not extend them higher than necessary.

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WARNING: Turn off power to the junction box at

the circuit breaker panel before connecting the

power cable to the brewer. Lock out and tag the

circuit breaker.

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Connecting the Water Supply

9 Flush the water supply line prior to installation to purge

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the back of the brewer. Leave the water supply valve

closed until the power is connected.

Powering Up the Brewer

Brewers With A Cord Set Attached

11 On brewers with a cord set attached, connect the

power cord to the appropriate electrical outlet.

12 Make sure that the circuit breaker supplying power to

the brewer is on.

13 Turn on the water supply valve.

14 Turn the toggle switch on the back of the brewer to the

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15 When the water in the tank rises to the correct level, the

heating elements will turn on automatically. Depending

on the incoming water temperature and the electrical

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minutes to reach the factory set operating temperature.

When the water has heated, Ready to brew will be

displayed on the LCD screen.

16 Perform a brew cycle of a least 12 ounces to purge

any remaining air from the system. See OPERATING

INSTRUCTIONS. During the initial brew cycle and

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water tank.

INSTALLATION INSTRUCTIONS II17

BREWERS, REAR COVER, INSTALLATION INSTRUCTIONS 052119B

WARNING: Connect the power cord only to the

appropriate type and size electrical outlet. If the

electrical outlet is not compatible with the power

cord, have it upgraded by a licensed electrician. Do

not modify the power plug. Do not use an extension

cord. Do not use a power cord/plug that is damaged.

IMPORTANT: When operating the brewer at

higher elevations, reduce the factory set operating

temperature (200°F.92°C) by 2°F/1°C for each

1000 ft. (300 m) of elevation above 4000 ft

(1200 m). See PROGRAMMING GUIDE section.

OPERATING INSTRUCTIONS OI25

"-1)"#3&8&301&3"5*/(*/4536$5*0/4øø "

Brewing Instructions

 Center an empty decanter

under the brew basket.

3 *OTFSUBDMFBOQBQFSmMUFSJOUP

the brew basket.

4 'JMMXJUIUIFQSPQFSBNPVOU

PGHSPVOEDPGGFF-FWFMUIF

DPGGFFJOUIFmMUFS

5 4MJEFUIFmMMFECSFXCBTLFU

JOUPUIFCSFXSBJMTVOEFSUIF

DPOUSPMQBOFM4MJEFJUBMMUIF

XBZCBDLVOUJMJUTUPQT

5IFCSFXFSXJMMCSFXDPGGFFCBTFEPOUIFTFUUJOHTQSPHSBNNFEJOUPUIFVOJWFSTBMDPOUSPMNPEVMF6$.5P

DIBOHFUIFTFUUJOHTTFFUIFPROGRAMMING GUIDETFDUJPO

 5IFCSFXFSTIPVMECF0/

$POmSNUIJTBUUIFSFBSUPHHMF

TXJUDIi3FBEZUPCSFXw

TIPVMECFPOUIFEJTQMBZ

6 1SFTTUIFCSFXCVUUPO#SFXJOH

XJMMCFHJOJNNFEJBUFMZ

WARNING - TO AVOID SCALDING, AVOID SPLASHING. ,FFQ CPEZ QBSUT DMFBS PG UIF CSFXFS EVSJOH

CSFXJOH%POPUSFNPWFUIFCSFXCBTLFUXIJMFi#SFXJOHwBQQFBSTPOUIFEJTQMBZ

The G3 brewer is factory preset for optimal performance.

OPERATING INSTRUCTIONS OI25

"-1)"#3&8&301&3"5*/(*/4536$5*0/4øø "

Easy Access Features

$FSUBJOGFBUVSFTDBOCFBDDFTTFEGSPNUIFGSPOUQBOFMXJUIPVUFOUFSJOHQSPHSBNNJOHNPEFPOCSFXFST

NBOVGBDUVSFEJO+BOVBSZBOEMBUFS.BLFTVSFUIBUUIFSFBSUPHHMFTXJUDIJTJOUIF0/QPTJUJPOBOEUIBUUIF

DPOUSPMQBOFMJTPOEJTQMBZJTMJUCFGPSFBDDFTTJOHUIFGPMMPXJOHGFBUVSFT.

Brew Volume Adjustment:

 0O"-1(5TFSJFTNPEFMTQSFTTBOEIPMECVUUPO

~VOUJMUIF7PMVNF"EKVTUNFOUTDSFFOBQQFBSTPOUIF

EJTQMBZ0OBMMPUIFS"MQIBNPEFMTNBLFTVSFUIF-&%

BCPWFCVUUPO~JTMJUQSFTTBOESFMFBTFCVUUPOJG

OFDFTTBSZ5IFOXJUIUIF-&%BCPWFCVUUPOMJU, press

BOEIPMECVUUPOBHBJOVOUJMUIF7PMVNF"EKVTUNFOU

TDSFFOBQQFBSTPOUIFEJTQMBZ

 1SFTTCVUUPOTŻPSŹUPBEKVTUUIFCSFXWPMVNFVQ

PSEPXO5IFSBOHFJTPVODFT

3 1SFTTCVUUPO

~BHBJOUPTFUBOEFYJU

Warmer Temperature Control (Factory setting = 90%):

5IFXBSNFSUPCFBEKVTUFENVTUCFPGG

 1SFTTBOEIPMEUIFEFTJSFE8"3.&3CVUUPOVOUJMUIF

QPXFSBEKVTUNFOUTDSFFOBQQFBST

 1SFTTCVUUPOTŻPSŹUPJODSFBTFPSEFDSFBTF

QPXFSUPUIFXBSNFS5IFSBOHFJTUP

3 1SFTTCVUUPO

~UPTFUBOEFYJU

4 1SFTTUIF8"3.&3CVUUPOBHBJOUPUVSOUIFXBSNFSPGG

Tank Temperature Check

"-1(5BOE"-1(5TFSJFTNPEFMT:

1SFTTBOEIPMECVUUPOŹVOUJMUIFUBOLUFNQFSBUVSFBQQFBSTPOUIFEJTQMBZ3FMFBTFUIFCVUUPO5IF

EJTQMBZXJMMSFUVSOUPUIFNBJOTDSFFOBGUFSBGFXTFDPOET

"-1(5"-1(5BOE"-1(5TFSJFTNPEFMT:

.BLFTVSFUIF-&%BCPWFCVUUPOŹJTMJU1SFTTBOE

SFMFBTFCVUUPOJGOFDFTTBSZ8JUIUIF-&%BCPWF

CVUUPOMJUQSFTTBOEIPMECVUUPOBHBJOVOUJMUIFUBOL

UFNQFSBUVSFBQQFBSTPOUIFEJTQMBZ3FMFBTFUIFCVUUPO

5IFEJTQMBZXJMMSFUVSOUPUIFNBJOTDSFFOBGUFSBGFX

TFDPOET

Vol. Adj.<-0> Oz.

- Select +

Button labeling

varies

Power <-90% > Rear

- Select +

Button labeling

varies

CURTIS

Water Temp.201°F

Button labeling

varies

OPERATING INSTRUCTIONS OI26

ALPHA FRESHTRAC, OPERATING INSTRUCTIONS 100317NC

Using the FreshTrac

Timer

Selected models of the Alpha series brewer are equipped with the FreshTrac freshness timer system. The

FreshTrac receiver clips to the side of the handle of an Alpha series glass decanter. When used with Alpha series

'SFTI5SBDCSFXFSBO-&%JOTJEFUIFSFDFJWFSnBTIFTXIFOUIFDPGGFFJTOPMPOHFSBUUIFQFBLPGGSFTIOFTT

For proper operation, the FreshTrac decanter must be placed in the proper orientation before brewing. See

FreshTrac Decanter Placement below.

• The timer is set at the brewer’s universal

control module (UCM). The factory setting is

30 minutes. The adjustment range is from ten

minutes to two hours. See the Programming

Guide section to change the FreshTrac-Glass

settings.

• At the beginning of the brew cycle, the brewer

transmits a signal to the decanter receiver,

XIJDInBTIFTmWFUJNFTUPJOEJDBUFUIBUJUIBT

been reset. When the freshness time set on

UIF6$.FYQJSFTUIFSFDFJWFS-&%nBTIFT

to inform the user that the coffee is no longer

GSFTI5IF-&%XJMMnBTIFWFSZmWFTFDPOETGPS

one hour.

• The FreshTrac decanter and receiver are dishwasher safe.

• The expected receiver battery life is two years. The integral receiver battery is not replaceable,

however the receiver itself can be removed from the decanter and replaced. Order Curtis part number

WC-10003.

FreshTrac Decanter Placement

The most effective timer signal reception

for the FreshTrac receiver is within the

230º range shown in the FreshTrac Handle

Location Diagram. Place the FreshTrac

decanter on the warmer with the handle

as shown for best performance.

FreshTrac Handle Location Diagram - Top View

FreshTrac Transmitter FreshTrac Reciever

When BREW is

pressed, UCM

transmits signal to

reset and start timer

inside FreshTrac

receiver on

decanter.

Transmitter

signal

FreshTrac

receiver

Warmer

Decanter handle

230° - Limits of

handle rotation

Transmitter

Brewer

FreshTrac Receiver Removal

The FreshTrac receiver can be removed from the decanter

when it needs to be replaced due to the battery expiring or

EVFUPUIFEFDBOUFSCSFBLJOH

1 'PSTBGFUZMBZBUPXFMPVUPOUPQPGBEFTLPS

countertop and place the decanter on top.

2 Remove the receiver by pressing down on the edge of

UIFDMJQXIFSFJUIPPLTPOUPUIFIBOEMF5IFSFDFJWFS

TIPVMEDPNFPGGXJUImOHFSQSFTTVSF

FreshTrac Receiver Installation

The FreshTrac receiver attaches to the left side of the

decanter. It is held in place on the decanter by a pin and

BDMJQXJUIBTOBQFEHF.BLFTVSFUIBUUIFSFQMBDFNFOU

Curtis decanter is FreshTrac compatible (has a hole in the

handle).

1 Position the receiver into the recessed area of the

handle as shown.

2 Press the receiver into the handle to attach. The

receiver should snap into place.

3 Position the decanter on an Alpha FreshTrac brewer

BOESVOBUFTUCSFXUPNBLFTVSFUIFSFDFJWFSPQFSBUFT

OPSNBMMZ7FSJGZUIBUUIF'SFTI5SBDSFDFJWFSnBTIFTmWF

times when the BREW button is pressed. See Using the

FreshTrac Timer on the previous page for more details.

OPERATING INSTRUCTIONS OI26

ALPHA FRESHTRAC, OPERATING INSTRUCTIONS 100317NC

WARNING: "WPJE CFJOH DVU CZ CSPLFO HMBTT *G

SFNPWJOHUIFSFDFJWFSGSPNBCSPLFOEFDBOUFSVTFB

IBNNFS PS QMJFST UP LOPDL MPPTF BOZ SFNBJOJOH

glass shards still attached to the handle before

removing the receiver.

WARNING: Avoid using metal tools when installing

the receiver. Do not use excessive force to press the

receiver onto the handle.

Do not dispose of the FreshTrac receiver in an

ordinary trash container. Contact you local

municipality to determine acceptable procedures

for disposal of electronic waste.

FreshTrac

receiver.

FreshTrac

receiver

Press down

on edge of

clip to remove

FreshTrac

receiver

NOTICE - Do not use cleaning liquids, compounds or powders containing chlorine (bleach) or corrosives.

5IFTFQSPEVDUTQSPNPUFDPSSPTJPOBOEXJMMEBNBHFUIFmOJTIFT USE OF THESE PRODUCTS WILL VOID

THE WARRANTY.

CLEANING INSTRUCTIONS CI1

Cleaning The Brewer - Daily

BREWERS - GENERIC, CLEANING INSTRUCTIONS 080416B

WARNING: HOT SURFACES - To avoid injury, allow the brewer and dispenser(s) to cool before cleaning.

The brewer should be OFF.5VSOUIFCSFXFSPGGCZnJQQJOHUIFSFBSUPHHMFTXJUDIUPUIF0''QPTJUJPO

1 Remove the dispenser(s). Wipe exterior brewer surfaces with a damp cloth to remove spills and debris.

2 Remove the brew basket(s) and clean them in a mild detergent solution. Use a soft bristled brush for hard to

clean areas. Rinse with clean water, then dry.

3 Wipe the spray head area with a cloth soaked in a mild detergent solution. Rinse with a cloth soaked with

clean water removing any residual detergent. Use a clean, soft cloth to dry.

4 Dump out the drip tray(s) (if applicable). Rinse with clean water, then dry with a soft, clean cloth.

Cleaning The Brewer - Weekly

The brewer should be OFF.5VSOUIFCSFXFSPGGCZnJQQJOHUIFSFBSUPHHMFTXJUDIUPUIF0''QPTJUJPO

1 Remove the spray head(s), unscrewing counterclockwise from the dome plate.

2 Thoroughly clean and rinse the dome plate area.

3 Clean the brew basket rails with a brush soaked with a mild detergent solution. Rinse the area with a cloth

soaked with clean water, removing any residual detergent.

4 Dry the area with a soft, clean cloth.

5 Reattach the spray head(s).

WARNING: DO NOT immerse the brewer in water or any other liquid.

CLEANING INSTRUCTIONS CI11

(-"44%&$"/5&3$-&"/*/(*/4536$5*0/4ø /$

Glass Decanters

Avoid injury or damage when cleaning glass decanters: Do not clean with materials that scratch. Curtis glass

decanters are dishwasher safe, or may be hand washed. To clean, prepare a mild solution of detergent and warm

water or urn cleaning solution intended for coffee decanters.

Cleaning the Glass Decanter

Remove the decanter from the brewer and rinse. Immerse the decanter in the detergent solution and clean it with

a sponge brush. Rinse it out thoroughly with clean warm water and dry.

PROGRAMMING GUIDE PG9

With unit OFF, press and hold

bottom right BREW button (4).

Then press and release

ON/OFF button. Continue to

hold down BREW button until

Enter Code appears.

Enter 4 digit code.

(factory default = 1-2-3-4)

Curtis

Entering

Programming mode

Enter Code

- - - -

To enter programming mode:

ÅSelect Æ

Brew by Volume

ÅSelect Æ

Brew by Time

ÅSelect Æ

Quality Timer

ÅSelect Æ

PulseBrew On/Off

ÅSelect Æ

Drip-Out Mode

ÅSelect Æ

Temperature

ÅSelect Æ

Energy Save Mode

ÅSelect Æ

Brew Count Odom.

ÅSelect Æ

Brew Count Total

ÅSelect Æ

Cold Brew Lock

ÅSelect Æ

Master Reset

ÅSelect Æ

Service Call

ÅSelect Æ

Banner Name

ÅSelect Æ

Warmers Auto-Off

ÅSelect Æ

*Alpha series brewers only.

P-Maintenance

ÅSelect Æ

Beeper On/Off

ÅSelect Æ

FreshTrac - Glass

ÅSelect Æ

Display Messages

ÅSelect Æ

Language

ÅSelect Æ

Model Select

ÅSelect Æ

Displ. Brew Time

ÅSelect Æ

Pre-Infusion

ÅSelect Æ

Access Code

ÅSelect Æ

Exit

ÅSelect Æ

8$8$130(3"..*/((6*%&ø #

IMPORTANT: All programming functions are performed with the

three center buttons.

The symbols below the buttons are:

 Ż 4DSPMM61

~ 4&-&$5PS&/5&3UPTBWFOFXQBSBNFUFS

Ź 4DSPMM%08/

Once you enter programming mode, press

Ż or Źto scroll UP or DOWN

through the various functions/features. Press ~4FMFDUUPNBLFDIBOHFT

to the function/feature displayed. Then press

Ż or Źto scroll through

the various available settings. See Programming Options for detailed

descriptions.

%XWWRQODEHOV

PD\YDU\

Programming Options

4FFUIFmSTUQBHFPGUIFQSPHSBNNJOHHVJEFGPSJOTUSVDUJPOTPOBDDFTTJOHFBDIJOEJWJEVBMNFOVJUFN

Some menus save and exit automatically when a parameter is updated. Other menus exit to the previous menu

when a parameter is saved. To exit, press Źuntil EXIT appears on the display, then press

Brew by Volume - BEKVTUTUIFWPMVNFCSFXFEUIFGBDUPSZEFGBVMUJTP[-8JUIBOFNQUZBJSQPUJO

QMBDFQSFTTUIFBQQSPQSJBUF#3&8CVUUPO8IFOUIFEFTJSFEWPMVNFJTSFBDIFEQSFTTUIFTBNF#3&8

button again to stop the brew cycle and set the volume.

Brew by Time - adjusts the amount of coffee brewed by time rather than by volume (the factory default is

NJOTFD0ODFBDDFTTFEQSFTTŻ or ŹVOUJMUIFOVNCFSPGNJOVUFTJTnBTIJOH5IFOQSFTT

~ repeatedly to

change the number value. Press Ż or ŹVOUJMUIFOVNCFSPGTFDPOETJTnBTIJOH5IFOQSFTT~ repeatedly to

change the number value. Press Ż or ŹVOUJMiFYwJTnBTIJOHUIFOQSFTT

~ to exit.

Temperature - TFUTUIFCSFXJOHUFNQFSBUVSFPGUIFXBUFSIFMEJOUIFXBUFSUBOLUIFGBDUPSZEFGBVMUJT'

5IFSBOHFJT'UP'0ODFBDDFTTFEQSFTTŻ or Ź to choose the desired temperature. Then press ~

to set and exit.

Energy Save Mode - saves energy during periods when the brewer is not in use (the factory default is

0''8IFOTFUUP0/UIFCSFXFSBVUPNBUJDBMMZTIVUTPGGUXPIPVSTBGUFSUIFMBTUCSFXDZDMF1SFTTUIF0/

0''CVUUPOUPSFUVSOUPOPSNBMPQFSBUJPO8IFOTFUUP0/'UIFCSFXFSTIVUTPGGUXPIPVSTBGUFSUIFMBTU

CSFXDZDMFCVUUIFXBUFSUBOLUFNQFSBUVSFSFNBJOTBU'6TFUIF0/'TFUUJOHUPSFBDICSFXJOH

temperature faster after periods of non-use. Once accessed, press Ż or Ź to choose the desired setting.

Then press

~ to set and exit.

Brew Count Odom - When accessed, this feature displays the total brew cycles since the odometer was last

reset. Press Ż to exit or ~ reset and exit.

Pre-Infusion - TFUTUIFCSFXFS1SF*OGVTJPOUJNF1VMTF#SFXNVTUCFPGGUPBDDFTTUIFGBDUPSZEFGBVMUJT

%JTBCMFE1SF*OGVTJPOJODSFBTFTDPOUSPMPGDPGGFFDMBSJUZBOEFYUSBDUJPO8IFOUVSOFEPOUIFSBOHFJTUP

seconds. Once accessed, press Ż or Ź to choose the desired setting, then, press ~ to exit. To turn off pulse

CSFXNPEFDIPPTFGPSUIFUJNF

8IFO1SFJOGVTJPOJT0/1VMTF#SFXEJTBQQFBSTGSPNUIFMJTUPGNFOVJUFNT

Quality Timer -OPUJmFTUIFVTFSUIBUUIFDPGGFFJTOPMPOHFSGSFTICZNPOJUPSJOHUIFBNPVOUPGUJNFTJODFUIF

#3&8CVUUPOXBTMBTUQSFTTFEUIFGBDUPSZEFGBVMUJT0GG8IFOUJNFFYQJSFTBOBVEJPBMBSNUVSOTPOBOE

“Quality Timer”nBTIFTPOUIFEJTQMBZ0ODFBDDFTTFE

~QSFTTŻ or Ź to increase or decrease the amount

PGUJNF5IFSBOHFJT0GGUPNJOVUFTIPVST1SFTT~ to set and exit.

Brew Count Total - when accessed, displays the total brew cycles on the brewer. It cannot be reset. The

display returns to the previous screen automatically after a few seconds.

Cold Brew Lock - BEKVTUTUIFUFNQFSBUVSFBUXIJDIUIFCSFXFSXJMMCSFXDPGGFFXIFOUIF#3&8CVUUPOJT

pressed (Ready to BrewBQQFBSTPOUIFEJTQMBZUIFGBDUPSZEFGBVMUJT'5IJTGFBUVSFBMTPBEKVTUTUIF

UFNQFSBUVSFBUXIJDIUIFIFBUJOHFMFNFOUUVSOTPOUPSFIFBUUIFXBUFSJOUIFUBOL5IFBWBJMBCMFTFUUJOHT

BSF¡'¡'BOE0''0''JTXJUIJO¡'CFMPXUIFUFNQFSBUVSFTFUUJOH0ODFBDDFTTFEQSFTTŻ or Ź to

choose the desired setting. Then press ~ to set and exit.

Master Reset - SFTFUTUIFCSFXFSVOJWFSTBMDPOUSPMNPEVMF6$.UPUIFGBDUPSZEFGBVMUTFUUJOHT0ODF

accessed, “Are You Sure?” will appear on the display. Press Ż for Yes or Ź for No.

PROGRAMMING GUIDE PG9

8$8$130(3"..*/((6*%&ø #

PROGRAMMING GUIDE PG9

Programming Options (cont.)

Service Call - sets the service phone number that appears on the display when the UCM detects a SENSOR

ERROR or WATER ERROR . Once accessed, press Ż or Ź to choose the number to be changed. Then press

~ repeatedly to change the number value. Press Ż or Ź to choose the next number to change or choose exit

and press ~.

Access Code - TFUTUIFBDDFTTDPEFFOUFSFEUPBDDFTTQSPHSBNNJOHNPEFUIFGBDUPSZEFGBVMUJT

Once accessed, press Ż or Ź to choose the number to change. Then press

~ repeatedly to change the

OVNCFSWBMVFSBOHFJTUP1SFTTŻ or Ź to choose the next number to change or choose exit and

press ~.

Banner Name - changes the banner name that appears on the display (the factory default is Curtis/P

CBOOFSOBNFBQQFBSTXIFOBMMCMBOLTBSFFOUFSFE0ODFBDDFTTFEQSFTTŻ or Ź to choose the letter to

change. Then press

~ repeatedly to change the letter value. Press Ż or Ź to choose the next letter to change

or choose ex and press ~ to exit.

Warmer Auto-Off - (Alpha

TFSJFTVOJUTPOMZBEKVTUTUIFMFOHUIPGUJNFUIBUFMBQTFTCFGPSFUIFXBSNFST

TIVUPGGBVUPNBUJDBMMZ5IFSBOHFJT0GGUPIPVSTUIFGBDUPSZEFGBVMUJT0GG0ODFBDDFTTFEQSFTTŻ or Ź to

adjust the number of hours. Then press ~ to set and exit.

P-Maintenance - UVSOTPOPGGBOEBEKVTUTUIF1.BJOUFOBODFQSFWFOUJWFNBJOUFOBODFCSFXNPOJUPS

UIFGBDUPSZEFGBVMUJT0''8IFO0/UIF6$.NFBTVSFTUIFOVNCFSPGHBMMPOTCSFXFECFGPSFUIF

1.BJOUFOBODFSFNJOEFSBQQFBSTPOUIFEJTQMBZ5IFSBOHFJT0GGUPHBMMPOT0ODFBDDFTTFEQSFTTŻ

or Ź to choose the desired setting, then, press

~ to exit.

Beeper On/Off - turns the beeper that is heard each time a button is pressed on or off (the factory default is

0/0ODFBDDFTTFEQSFTTŻ or Ź to choose the desired setting. Then, press ~ to exit.

Pulse Brew - TFMFDUTUIFQVMTFCSFXQBUUFSO1SF*OGVTJPONVTUCFPGGUPBDDFTTUIFGBDUPSZEFGBVMUJT$5IF

QVMTFCSFXQBUUFSOTFMFDUFEiUVOFTwPSDIBOHFTUIFnBWPSPGUIFDPGGFF0ODFBDDFTTFEQSFTTŻ or Ź to

choose the desired setting. Then, press ~ to exit.

8IFO1VMTF#SFXJTPO$PME#SFX-PDLJTTFUXJUIJO'BOE$PME#SFX-PDLBOE1SF*OGVTPO

disappear from the list of program selections.

Pulse Brew Guidelines

• 'JMUFSQBDLUZQFDPGGFFTUZQJDBMMZFYUSBDUCFUUFSXJUIUIF"BOE#QVMTFTFUUJOH

• %FDBGGFJOBUFEDPGGFFTUZQJDBMMZFYUSBDUCFUUFSXJUIUIF#QVMTFTFUUJOH

• )JHIZJFMEDPGGFFTUZQJDBMMZFYUSBDUCFUUFSXJUIUIF$QVMTFTFUUJOH0GDPVSTFBOZPGUIF"#PS$

TFUUJOHTNBZCFVTFEUPTVJUZPVSUBTUFQSPmMF

• Settings D and E are manual pulse counts.

8$8$130(3"..*/((6*%&ø #

Setting Description

A Starts at beginning of brew cycle. 4 cycles of 10 seconds on and 5 seconds off, then on until end of brew cycle.

Starts towards end of brew cycle (without drip-out mode). 4 cycles of 5 seconds off and 4 cycles of 10 seconds on.

Ends when brew cycle ends.

C Starts at beginning of brew cycle. 5 cycles of 25 seconds on and 10 seconds off, then on until end of brew cycle.

Manually set. Starts 30 seconds after brew cycle starts. Number of pulses is adjustable from 1 to 10. Pulse on time

and off time are both adjustable from 5 to 60 seconds.

Manually set. Starts at beginning of brew cycle. Number of pulses is adjustable from 1 to 24. Pulse on time and off

time are both adjustable from 1 to 150 seconds.

PROGRAMMING GUIDE PG9

8$8$130(3"..*/((6*%&ø #

Programming Options (cont.)

Display Brew Time - UVSOTUIFEJTQMBZPGUIFCSFXUJNFEVSJOHCSFXJOHPOPSPGGUIFGBDUPSZEFGBVMUJT0/

Once accessed, press Ż or Ź to choose the desired setting, then press ~ to exit.

FreshTrac-Glass - "MQIB'SFTI5SBDVOJUTPOMZBMMPXTUIFPQFSBUPSUPDPOUSPMXIFOUIF'SFTI5SBD-&%PO

UIFEFDBOUFSXJMMnBTI0ODFBDDFTTFEQSFTTŻ or ŹUPDIBOHFUIFBNPVOUPGUJNFUIFGBDUPSZEFGBVMUJT

NJOVUFTUIFOQSFTT

~ to exit.

Drip-out Mode - TFUTUIFESJQPVUNPEFUJNFS"GUFSXBUFSTUPQTnPXJOHJUBMMPXTBEEJUJPOBMUJNFGPSUIFXBUFS

UPESBJOGSPNUIFCSFXCBTLFUCFGPSFUIFCSFXCBTLFUMPDLSFMFBTFTUIFGBDUPSZEFGBVMUJTNJO5IJTGFBUVSF

SFEVDFTUIFDIBODFUIBUUIFCSFXCBTLFUXJMMCFSFNPWFEUPPFBSMZ5IFSBOHFJT0''UPNJOVUFT0ODF

accessed, press Ż or Ź to choose desired setting, then, press

~ to exit.

Display Messages - UVSOTEJTQMBZPGUIFNFTTBHFi3JOTF4FSWFS#FGPSF#SFXJOHw0/PS0''UIFGBDUPSZ

EFGBVMUJT0/0ODFBDDFTTFEQSFTTŻ or Ź to choose the desired setting, then press

~ to exit.

LanguageDIBOHFTUIFMBOHVBHFUIBUBQQFBSTPOUIFEJTQMBZUIFGBDUPSZEFGBVMUJT&OHMJTI0ODFBDDFTTFE

press Ż or ŹUPDIPPTFUIFEFTJSFETFUUJOH&OHMJTIPS'SFODIUIFOQSFTT~ to set and exit.

Model Select - changes the model number and number of batches (to match the label on the universal control

NPEVMFUIFGBDUPSZEFGBVMUJT"MQIB0ODFBDDFTTFEQSFTTŻ or Ź until the model number matching

the model number label on the brewer appears, then press ~. Press Ż or Ź until the number of batches

matches the number of batch sizes on the UCM label, then press ~ to exit.

ROUGH-IN DRAWINGS RD38

ALPHA1/2/3 Coffee Brewers

ALPHA1/2/3, ROUGH-IN DRAWING 120717A

17.63 in

[44.8 cm]

17.63 in

[44.8 cm]

17.13 in

[43.5 cm]

ALP1GT

ALP2GT

ALP3GT

19.13 in

[48.6 cm]

1.25 in

[3.2 cm]

13.13 in

[33.3 cm]

8.75 in

[22.2 cm]

7.00 in

[17.8 cm]

20.25 in

[51.4 cm]

9.13 in

[23.2 cm]

16.50 in

[41.9 cm]

ILLUSTRATED PARTS LIST IP60

ALPHA FRESHTRAC, ILLUSTRATED PARTS/RECOMMENDED PARTS 110118B

30A

30B

16A

16B

ALPHA FRESHTRAC - Main Chassis - Exploded View

Water tank assemblies:

- Dual Voltage, see section IP58

- 220 Volt, see section IP59

31A

31B

ILLUSTRATED PARTS LIST IP60

ALPHA FRESHTRAC, ILLUSTRATED PARTS/RECOMMENDED PARTS 110118B

ITEM # PART # DESCRIPTION

1A WC-4213-P

NUT, 5/8 LOCK PLATED

1B WC-4212-02

NUT, 5/8-18 JAM PLASTIC

2 WC-889

VALVE, DUMP LEFT 120V 12W ALPHA’S/D1000/

GEM-12/TLP

3 WC-3518 LEG, GLIDE 3/8”-16 STUD SCREW

4A WC-2962K

KIT, FITTING SPRAYHEAD SS

4B WC-2962-101K

KIT, FITTING SPRAYHEAD KYNAR

5 WC-1806 SEAT CUP, SILICONE USE ON WC-1809 FAUCET

6 WC-37132-101

KIT, VALVE REPAIR FOR DELTROL WC-

820WDR,WC-821WDR, WC-844WDR

7 WC-774

CONTROL MODULE, UCM 120V ALPGT/D500GT/

D60GT

8 WC-39345

LABEL, UCM OVERLAY ALPHA-3GT L/R CURTIS

LOGO

9 WC-29025 SPRAYHEAD, PURPLE ADVANCE FLOW

10 WC-8556

HEATSINK, ASSY DV ALPDS/D500AP TCTD/

PTTD

11 WC-3316

BREW CONE, W/HANDLE ASSY 7.1”D.W/WC-

3317 & WC-3323 ALP/AP

12 WC-5970 COVER, BACK CTR WRAP ALPGT

13 WC-2401-P ELBOW 3/8 NPT X 1/4 FLARE

14 WC-1412 CORD GRIP, 3/4” FOR METAL CORD TO .81”OD

15 WC-1200

CORD, 14/3 SJTO 6’ BLK W/PLUG

16A WC-13315-101

HARNESS COMPLETE ALPHAGTN-15

(INCLUDES POWER BLOCK)

16B WC-13315

HARNESS ASSY, CONTROL 120/220V W/POWER

BLOCK ALPHA-GT/GS (INCLUDES POWER

BLOCK)

ITEM # PART # DESCRIPTION

17 WC-29044-101 SLEEVE, OVERFLOW

18 WC-314 POWER BLOCK, 5 STATION

19 WC-826L VALVE, INLET 1 GPM 120V 9W

20 WC-5310 TUBE, 5/16 ID x 1/8W SILICONE GEN USE

21 WC-5231 COMPOUND, HEAT SINK 5OZ

22 WC-103

SWITCH, TOGGLE NON-LIT DPST 25A

125/250VAC RESISTIVE

23 WC-6812 WARMER, TOP ASSY 120V

24 WC-3503 LEG, 3/8”-16 STUD SCREW BUMPER

25 WC-37252

KIT, HOT WATER FAUCET REPLACEMENT

ALPGT/D60GT/D500GT

26 WC-972 WARMER, ASSY COMPLETE 100W 120V

27 WC-10002D

TRANSMITTER ASSEMBLY, D-STYLE FRESH-

TRAC

28 WC-10003

RECEIVER ASSEMBLY 1 LED FRESH TRAC

CURTIS DECANTER

29 WC-13164

HARNESS ASSY, WARMER ALPHA GT FOR

UPPER WARMER

30A 70580000303 CURTIS FRESH-TRAC BLK/WHT 3PK

30B 70580200403 DECAF FRESH-TRAC ORG/ORG 3PACK

31A WC-4320

O’RING, 0.487I.D.x 0.693OD x0.103CS BUNA-N

#112

31B WC-43089

GASKET, 1.00OD X .625 I.D. X .030 THK WHITE

EPDM 70 SHORE

ALPHA FRESHTRAC - Main Chassis - Parts List

ITEM # PART # DESCRIPTION

2 WC-889

VALVE, DUMP LEFT 120V 12W ALPHA’S/D1000/

GEM-12/TLP

6 WC-37132-101

KIT, VALVE REPAIR FOR DELTROL WC-

820WDR,WC-821WDR, WC-844WDR

7 WC-774

CONTROL MODULE, UCM 120V ALPGT/D500GT/

D60GT

9 WC-29025 SPRAYHEAD, PURPLE ADVANCE FLOW

18 WC-314 POWER BLOCK, 5 STATION

ITEM # PART # DESCRIPTION

19 WC-826L VALVE, INLET 1 GPM 120V 9W

20 WC-5310 TUBE, 5/16 ID x 1/8W SILICONE GEN USE

21 WC-5231 COMPOUND, HEAT SINK 5OZ

22 WC-103

SWITCH, TOGGLE NON-LIT DPST 25A

125/250VAC RESISTIVE

ALPHA FRESHTRAC - Recommended Parts to Stock

ALP3GT15,

ALP3GT63,

1HZHUXQLWV6WDLQOHVVVWHHOÀWWLQJNLW$LVFRPSDWLEOHZLWKROGHUXQLWV

Older units.

ILLUSTRATED PARTS/RECOMMENDED PARTS IP58

8$ø5"/,"44&.#-:*--6453"5&%1"3543&$0..&/%&%1"354 #

ITEM # PART # DESCRIPTION

1 WC-6285 TANK, COMPLETE ALPHA-GT DV 120/220V

2 WC-5853-102 COVER, TOP HEATING TANK GEN USE

3 WC-43062* GASKET, TANK LID

WC-5528K* KIT, WATER LEVEL PROBE, SILICONE

WC-5502-01*

KIT, PROBE, ASSY WATER LEVEL W/HEX FITTING,

O-RING & NUT

5 WC-917-04*

ELEMENT, HEATING 1.45KW 120V W/JAM NUTS &

SILICONE O-RING

6 WC-1438-101* SENSOR, TEMPERATURE TANK

ITEM # PART # DESCRIPTION

7 WC-4394*

GUARD, SHOCK/HEATING ELEMENT FOR SINGLE

HEATING ELEMENT

8 WC-522*

THERMOSTAT, HI LIMIT HEATER CONTROL DPST

277V 40A

9 WC-37365* KIT, FITTING TANK INLET

10 WC-37266* KIT, FITTING TANK OVERFLOW

11 WC-37317* KIT, STRAIGHT FITTING & BUSHNG 8mm GEN USE

12 WC-43055* GUARD, SHOCK RESET THERMOSTAT (WC-522)

WC-6285 - Tank Assembly - Dual Voltage

Parts List

Units built 01/04/2019 and later.

Units built before 01/04/2019. Replaces WC-5527.

Recommended parts to stock.

Water Level Probe Detail

(Older Units)

ILLUSTRATED PARTS/RECOMMENDED PARTS IP59

8$ø5"/,"44&.#-:*--6453"5&%1"3543&$0..&/%&%1"354 %

ITEM # PART # DESCRIPTION

1A WC-6267 TANK, COMPLETE ALP-DS/GT 220V

1B WC-6267-34 TANK, COMPLETE 2000W 220V (WC-906 ) ALPHAGT

2 WC-5853-102 COVER, TOP HEATING TANK GEN USE

3 WC-43062* GASKET, TANK LID

WC-5528K* KIT, WATER LEVEL PROBE, SILICONE

WC-5502-01*

KIT, PROBE, ASSY WATER LEVEL W/HEX FITTING,

O-RING & NUT

5A WC-922-04*

KIT,ELEMENT HEATING 3.5KW 220V W/JAM NUTS &

SILICONE WASHERS

5B WC-906-04

KIT, ELEMENT, HEATING 2KW 220V W/ JAM NUT &

SILICONE O-RING

ITEM # PART # DESCRIPTION

6 WC-1438-101* SENSOR, TEMPERATURE TANK

7 WC-4394*

GUARD, SHOCK/HEATING ELEMENT FOR SINGLE

HEATING ELEMENT

8 WC-522*

THERMOSTAT, HI LIMIT HEATER CONTROL DPST

277V 40A

9 WC-37365* KIT, FITTING TANK INLET

10 WC-37266* KIT, FITTING TANK OVERFLOW

11 WC-37317* KIT, STRAIGHT FITTING & BUSHNG 8mm GEN USE

12 WC-43055* GUARD, SHOCK RESET THERMOSTAT (WC-522)

WC-6267(-34) - Tank Assembly - 220-240 Volt

Parts List

Units built 01/04/2019 and later.

Units built before 01/04/2019. Replaces WC-5527.

Recommended parts to stock.

Water Level Probe Detail

(Older Units)

ELECTRICAL SCHEMATICS ES61

"-1)"'5&-&$53*$"-4$)&."5*$ø /$

ALPHA FRESHTRAC - DUAL VOLTAGE

ELECTRICAL SCHEMATICS ES62

"-1")'5&-&$53*$"-4$)&."5*$ø /$

ALPHA FRESHTRAC - 220 VOLT

WARNING:

Electric Shock Hazard - UIFGPMMPXJOHQSPDFEVSFTBSFUPCFQFSGPSNFEPOMZCZBRVBMJmFETFSWJDFUFDIOJDJBO

%JTDPOOFDU QPXFS XIFO SFQMBDJOH DPNQPOFOUT -PDL PVU BOE UBH UIF DJSDVJU CSFBLFS PO VOJUT XJUIPVU B

QPXFSQMVH/FJUIFS8JMCVS$VSUJT$P*ODOPSUIFTFMMFSDBOCFIFMESFTQPOTJCMFGPSUIFJOUFSQSFUBUJPOPGUIJT

JOGPSNBUJPOPSBOZMJBCJMJUZJODPOOFDUJPOXJUIJUTVTF

Scald and Burn Hazard -LFFQCPEZQBSUTDMFBSPGIPUTVSGBDFTEVSJOHUSPVCMFTIPPUJOH

Troubleshooting Guidelines

• *GBOFSSPSNFTTBHFBQQFBSTPOUIFEJTQMBZDPOTVMUUIFERROR CODESTFDUJPOCFGPSFUSPVCMFTIPPUJOH

• "CSFXFSUIBUJTOPUMFWFMNBZOPUGVODUJPOQSPQFSMZ.BLFTVSFUIFCSFXFSJTQSPQFSMZMFWFMFECFGPSF

QSPDFFEJOH

• 5IJTUSPVCMFTIPPUJOHHVJEFJEFOUJmFTTPNFCVUOPUBMMPGUIFQPTTJCMFDBVTFTGPSDPNNPOQSPCMFNTUIBUDBO

PDDVS

• Use this troubleshooting guide along with the appropriate ELECTRICAL SCHEMATIC.

Valve Test Procedure

6TFBEJHJUBMNVMUJNFUFSUPNFBTVSFUIFSFTJTUBODFPGWBMWFDPJMT

.FBTVSFUIFSFTJTUBODFBDSPTTUIFWBMWFDPJMUFSNJOBMTXJUIUIFXJSJOHIBSOFTTEJTDPOOFDUFE3FWFSTFUIFNFUFS

MFBETPOUIFUFSNJOBMTBOENFBTVSFUIFSFTJTUBODFJOUIFPQQPTJUFEJSFDUJPO"SFTJTUBODFPGMFTTUIBOPINT

in either directionJOEJDBUFTBTIPSUFEDPJM5IFWBMWFNVTUCFSFQMBDFE

*GBTIPSUFEDPJMJTOPUEFUFDUFEUFTUGPSBOPQFODPJM

 3FDPOOFDUUIFWBMWFUFSNJOBMTUPUIFXJSJOHIBSOFTT

2 1PXFSVQUIFCSFXFSXJUIUIFBQQSPQSJBUFDPWFSSFNPWFEUPBMMPXBDDFTTUPUIFWBMWF

3 3VOBCSFXDZDMFXIJMFNPOJUPSJOHUIFWPMUBHFBUUIFWBMWFDPJMUFSNJOBMT*GWPMUBHFJTQSFTFOUPOUIFUFSNJOBMT

ZPVTIPVMEIFBSUIFWBMWFDMJDLPQFODMPTFEBUUIFNPNFOUQPXFSJTBQQMJFEPSSFNPWFEGSPNUIFUFSNJOBMT

5IFJOMFUWBMWFTIPVMEPQFOBOZUJNFUIFXBUFSUBOLJTOPUGVMM*GUIFWBMWFEPFTOPUPQFOSFQMBDFUIFWBMWF*G

WPMUBHFJTOPUEFUFDUFEmSTUDIFDLUIFXJSJOH*GUIFXJSJOHJT0,SFQMBDFUIF6$.

Water Not Hot Enough

 *GUIFXBUFSIFBUTCVUJTOPUIPUFOPVHImSTUDIFDLGPSUIFDPSSFDUUFNQFSBUVSFTFUUJOHPOUIFDPOUSPMQBOFM

3FQSPHSBNBTOFDFTTBSZ

2 *GUIFUFNQFSBUVSFTFUUJOHJT0,BOEUIFBDUVBMXBUFSUFNQFSBUVSFEPFTOPUNBUDITFUUJOHPOUIFDPOUSPMQBOFM

replace the temperature sensor



Water Heats More Slowly Than Usual

 $IFDLGPSQPXFSBDSPTTUIFUFSNJOBMTPGUIFIFBUJOHFMFNFOUT*GQPXFSJTCFJOHTVQQMJFEEJTDPOOFDUUIFIFBUJOH

FMFNFOUTBOEDIFDLGPSDPOUJOVJUZ3FQMBDFBIFBUJOHFMFNFOUJGUIFSFTJTUBODFJTUPPIJHIOPNJOBMSFTJTUBODFJT

0INT

2 *GUIFSFJTOPQPXFSUPUIFIFBUJOHFMFNFOUTDIFDLUIFXJSJOHUPBOZFMFNFOUUIBUEPFTOPUIBWFUIFQSPQFS

WPMUBHFBDSPTTJU"MTPDIFDLGPSDPSSPEFEDPOOFDUJPOTBOZXIFSFCFUXFFOUIFQPXFSDPSEBOEUIFIFBUJOH

FMFNFOUT

TROUBLESHOOTING GUIDE TG5

(#3&8&345306#-&4)005*/((6*%&       ø "

IMPORTANT: *GJUJTOFDFTTBSZUPSFQMBDFUIF(VOJWFSTBMDPOUSPMNPEVMF6$.alwaysDIFDLallJOMFU

EVNQ CSFX CZQBTT BOE EJMVUJPO WBMWF DPJMT GPS B TIPSU BOE SFQMBDF UIF WBMWF BT OFDFTTBSZ CFGPSF

SFQMBDJOHUIFNPEVMF4FFUIFValve Test ProcedureCFMPXUPUFTUGPSEFGFDUJWFWBMWFT4PNFVOJUTEPOPU

IBWFUIJTGVODUJPOTFFUIFELECTRICAL SCHEMATIC

TROUBLESHOOTING GUIDE TG5

'LVSHQVHU2YHUÁRZVDuring Brewing

 $IFDLUPNBLFTVSFUIFDPOUSPMNPEVMF6$.CSFXCZQBTTBOEEJMVUJPOMFWFMTBSFTFUQSPQFSMZ

2 $IFDLGPSBNJTTJOHTQSBZIFBE3FQMBDFBTOFFEFE

3 .BLFTVSFUIFEJTQFOTFSJTFNQUZCFGPSFTUBSUJOHUIFCSFXDZDMF*GOPUFNQUZJUCFGPSFCSFXJOH

4PNFVOJUTEPOPUIBWFUIJTGVODUJPOTFFUIF

ELECTRICAL SCHEMATIC

No Power - Display Not Lit

 .BLFTVSFUIFDJSDVJUCSFBLFSUPUIFDJSDVJUTVQQMZJOHQPXFSUPUIFCSFXFSJTOPUUSJQQFEBOEJTUVSOFEPO

2 0OCSFXFSTXJUIBQPXFSQMVHNBLFTVSFJUJTDPOOFDUFEUPUIFQPXFSSFDFQUBDMF

3 .BLFTVSFUIBUUIFNBJOQPXFSUPHHMFTXJUDIPOUIFCBDLQBOFMJTUVSOFE0/

4 7FSJGZUIBUBMMXJSFTGSPNUIFQPXFSDPSEBSFQSPQFSMZDPOOFDUFEJOTJEFUIFVOJU$IFDLUPNBLFTVSFUIFXJSFT

BSFOPUCVSOFEPWFSIFBUFE-PPTFDPOOFDUJPOTDBODSFBUFIFBU$IFDLDIBTTJTHSPVOE

 $IFDLUPNBLFTVSFQPXFSBOEHSPVOEBSFCFJOHTVQQMJFEUPUIFDPOUSPMNPEVMF6$.*GUIFSFJTQPXFSJOUP

6$.CVUEJTQMBZJTCMBOL6$.JTQSPCBCMZCBE

6 *GUIFSFJTOPQPXFSJOUPUIF6$.USBDFUIFDJSDVJUCBDLVTJOHUIFXJSJOHEJBHSBNUPUIFQPXFSDPSEUPmOE

PVUXIFSFQPXFSJTMPTU*GUIFSFJTQPXFSJOUPUIFUIFSNPTUBUSFTFUTXJUDICVUOPUPVUTFFTUFQ

 *GUIFSFJTQPXFSJOUPUIFUIFSNPTUBUSFTFUTXJUDICVUOPUPVUDIFDLUPNBLFTVSFUIBUUIFXBUFSUBOLJTOPU

FNQUZ*GUIFUBOLJTFNQUZUIFSFTFUTXJUDIIBTQSPCBCMZPQFOFEVQEVFUPBMPXXBUFSMFWFMHPUPWater

Tank Does Not Fill*GUIFSFJTXBUFSJOUIFUBOLCVUOPQPXFSPVUQVTIJOPOUIFSFTFUTXJUDICVUUPOUPTFF

JGJUSFTUPSFTQPXFS*GQPXFSJTSFTUPSFEDIFDLUPNBLFTVSFUIBUUIFTXJUDIJTOPUPQFOJOHVQBUUIFXSPOH

UFNQFSBUVSFUIFTXJUDITIPVMEOPUPQFOVQBUOPSNBMXBUFSUFNQFSBUVSFT*GUIFSFJTTUJMMOPQPXFSUISPVHIUIF

TXJUDIBGUFSQVTIJOHUIFCVUUPOSFQMBDFUIFUIFSNPTUBUSFTFUTXJUDI

Brewer Does Not Start When Brew Button is Pressed

 *GBrewingBQQFBSTPOUIFEJTQMBZDIFDLGPSGBVMUZXJSJOHBOEDPOOFDUJPOTCFUXFFOUIFVOJWFSTBMDPOUSPM

NPEVMF6$.BOEUIFWBMWFT

2 *GBrewingEPFTOPUBQQFBSPOUIFEJTQMBZDIFDLGPSBGBVMUZVOJWFSTBMDPOUSPMNPEVMF6$.

Sensor Error Message

5IJTFSSPSJOEJDBUFTBNBMGVODUJPOPQFODJSDVJUJOUIFUFNQFSBUVSFTFOTPSTZTUFN0ODFUIFNBMGVODUJPOJT

DPSSFDUFEUIFFSSPSNFTTBHFNVTUCFDMFBSFE5PSFTFUUIFCSFXFSBOESFUVSOUPOPSNBMPQFSBUJPOUVSOUIFUPHHMF

TXJUDIPOUIFCBDLPGUIFCSFXFSUPUIF0''QPTJUJPOGPSTFDPOETUIFOCBDL0/

 $IFDLUIFSFTJTUBODFBDSPTTUIFMFBETPGUIFUFNQFSBUVSFTFOTPSXIJMFJUJTEJTDPOOFDUFEGSPNUIFVOJWFSTBM

DPOUSPMNPEVMF6$.*GBOPQFODJSDVJUJTNFBTVSFESFTJTUBODFBCPWFLSFQMBDFUIFTFOTPS

2 *GUIFTFOTPSSFTJTUBODFJTMFTTUIBOLDIFDLUIFTFOTPSXJSFTGPSDPSSPTJPOBOESFDPOOFDUUIFNUPUIF

6$."GUFSXBSEJGUIFFSSPSNFTTBHFDPNFTCBDLBGUFSSFTFUUJOHUIFDPOUSPMBOEQPXFSNPEVMFTSFQMBDFUIF

6$..

(#3&8&345306#-&4)005*/((6*%&       ø "

:DWHU7DQN2YHUÀOOV

 5VSOUIFUPHHMFTXJUDIPOUIFCBDLPGUIFCSFXFS0/BOE0''*GXBUFSDPOUJOVFTUPnPXXIFOUIFTXJUDIJTJO

CPUIQPTJUJPOTSFQMBDFUIFJOMFUWBMWF

2 *GXBUFSTUPQTnPXJOHUPUIFXBUFSUBOLXIFOUIFUPHHMFTXJUDIJTUVSOFE0''BOEDPOUJOVFTXIFOUIFTXJUDI

JTUVSOFECBDL0/SFNPWFUIFPSBOHFXJSFGSPNUIFXBUFSQSPCFPOUIFUBOL8IJMFQPXFSJT0/TIPSUUIF

FOEPGUIFPSBOHFXJSFUPUIFNFUBMTVSGBDFPOUIFPVUTJEFPGUIFUBOL*GUIFXBUFSUBOLTUPQTmMMJOHXIFOUIF

PSBOHFXJSFJTTIPSUFEUPUIFUBOLDIFDLGPSBDPSSPEFEDPOOFDUJPOBUUIFXBUFSQSPCF

3 *GXBUFSEPFTOPUTUPQnPXJOHXIFOUIFPSBOHFXJSFJTTIPSUFEUPUIFUBOLDIFDLUIFUBOLHSPVOEDPOOFDUJPO

BOEUIFDPOUJOVJUZPGUIFPSBOHFXJSFDPOOFDUJOHUPUIFVOJWFSTBMDPOUSPMNPEVMF6$.*GCPUIBSF0,

SFQMBDFUIF6$.

Water Tank Does Not Fill

 $IFDLUPNBLFTVSFUIFXBUFSTVQQMZJTUVSOFEPO$IFDLGPSBDMPHHFEXBUFSTVQQMZMJOFXBUFSmMUFSPS

QMVHHFEJOMFUWBMWF

2 *GUIFSFBSFOPQMVHTJOUIFXBUFSTVQQMZMJOFDIFDLGPSQPXFSBDSPTTUIFJOMFUWBMWFUFSNJOBMT*GQPXFSJTCFJOH

TVQQMJFECVUUIFSFJTOPXBUFSnPXSFQMBDFUIFJOMFUWBMWF

3 *GQPXFSJTOPUCFJOHTVQQMJFEUPUIFJOMFUWBMWFDIFDLUIFXJSFTCFUXFFOUIFVOJWFSTBMDPOUSPMNPEVMF6$.

BOEUIFJOMFUWBMWF$IFDLGPSDPSSPEFEDPOOFDUJPOT

4 *GUIFXJSJOHCFUXFFOUIF6$.BOEUIFJOMFUWBMWFJT0,CVUUIFSFJTOPQPXFSUPUIFJOMFUWBMWFSFNPWFUIF

PSBOHFXJSFGSPNUIFXBUFSUBOLQSPCF*GUIFXBUFSUBOLTUBSUTUPmMMSFQMBDFUIFXBUFSQSPCF*GUIFXBUFSUBOL

EPFTOPUTUBSUUPmMMSFQMBDFUIF6$.

Coffee/Tea Too Strong

4FFDispenser Not Filled To Normal Level During Brewing

Dispenser Not Filled To Normal Level During Brewing

 $IFDLUPNBLFTVSFUIBUUIFVOJWFSTBMDPOUSPMNPEVMF6$.CSFXCZQBTTBOEEJMVUJPOMFWFMTBSFTFU

QSPQFSMZ

2 $IFDLUPNBLFTVSFUIBUUIFnPXSBUFBOEXBUFSQSFTTVSFGSPNUIFXBUFSTVQQMZMJOFNFFUUIFNJOJNVN

TQFDJmDBUJPOTGPSUIFCSFXFS4FFUIFSPECIFICATIONSTFDUJPO

3 $IFDLUPNBLFTVSFUIBUUIFTQSBZIFBEJTDMFBOBOEGSFFPGEFCSJT$MFBOPSSFQMBDFBTOFFEFE"MTPNBLF

sure that the spray head is correctly aligned and that the tubing is routed properly to allow for maximum water

nPXOPLJOLT

4 3FNPWFUIFCSFXCBTLFUBOEQMBDFBMBSHFDPOUBJOFSVOEFSUIFEVNQCSFXBOEEJMVUJPOPVUMFUQPJOUT3VOB

CSFXDZDMFBOEDPOmSNUIBUUIFEVNQCSFXWBMWFCZQBTTWBMWFBOEEJMVUJPOWBMWFPQFOEVSJOHUIFCSFX

DZDMF$IFDLGPSnPXUISPVHIBOZFYJUQPJOUUIBUJTTMPXPSOPOFYJTUFOU/PUBMMWBMWFTPQFOBUUIFTBNFUJNF

*GnPXJTSFTUSJDUFEDIFDLGPSPCTUSVDUJPOTJOUIFSFMBUFEUVCJOHPSWBMWF*GUIFSFBSFOPPCTUSVDUJPOTCVUnPX

UISPVHIPOFQBSUJDVMBSWBMWFJTTMPXJUDBOCFBTTVNFEUIBUUIFQBSUJDVMBSWBMWFJTOPUPQFOJOHBMMUIFXBZBOE

TIPVMECFSFQMBDFE*GXBUFSEPFTOPUnPXBUBMMUISPVHIBQBSUJDVMBSWBMWFEVSJOHUIFCSFXDZDMFDIFDLUP

NBLFTVSFUIBUQPXFSJTCFJOHTVQQMJFEUPUIFWBMWFJORVFTUJPO3FQMBDFBOZWBMWFUIBUJTOPUPQFOJOHXIFO

QPXFSJTBQQMJFEUPUIFUFSNJOBMT*GQPXFSJTOPUCFJOHTVQQMJFEUPUIFWBMWFDIFDLUIFXJSJOHCFUXFFOUIF

WBMWFBOEUIF6$.*GUIFXJSJOHJT0,SFQMBDFUIF6$.

4PNFVOJUTEPOPUIBWFUIJTGVODUJPOTFFUIFELECTRICAL SCHEMATIC

TROUBLESHOOTING GUIDE TG5

(#3&8&345306#-&4)005*/((6*%&       ø "

IMPORTANT: /PXBUFSPSMPXXBUFSJOUIFUBOLDBODBVTFUIFUBOLUPPWFSIFBUSFTVMUJOHJOUIFUIFSNPTUBU

SFTFUTXJUDIPQFOJOH*GBGUFSDPSSFDUJOHBUBOLmMMQSPCMFNUIFSFJTOPQPXFSUPUIFDPOUSPMQBOFMQVTIUIF

SFTFUTXJUDICVUUPOUPSFTFU

'LVSHQVHU2YHUÁRZVAll Of The Time

 $IFDLUPTFFJGXBUFSDPOUJOVFTUPnPXGSPNUIFTQSBZIFBEUIFCZQBTTPVUMFUPSUIFEJMVUJPOTQPVUXIFOUIF

UPHHMFTXJUDIJTUVSOFE0''3FQMBDFBOZWBMWFUIBUJTTUVDLPQFO

4PNFVOJUTEPOPUIBWFUIJTGVODUJPOTFFUIFELECTRICAL SCHEMATIC

2 *GPOFPSNPSFPGUIFWBMWFTNFOUJPOFEJOTUFQUVSOTPOXIFOUIFUPHHMFTXJUDIPOUIFCBDLJT0/BOEUVSOT

PGGXIFOUIFTXJUDIJT0''SFQMBDFUIFVOJWFSTBMDPOUSPMNPEVMF6$.

No Water/Tea Flows From Brewer During Brewing

 .BLFTVSFUIBUUIFXBUFSTVQQMZJTUVSOFEPO

2 $IFDLUPTFFJGUIFXBUFSJOUIFUBOLJTMFWFMXJUIUIFXBUFSUBOLQSPCF *GOPUTFFWater Tank Does Not Fill

3 *GUIFXBUFSUBOLJTGVMMUIFXBUFSJTIPUBOEQPXFSJTPOCVU/0XBUFSnPXTEVSJOHBCSFXDZDMFUIFQSPCMFN

JTVTVBMMZBCBEVOJWFSTBMDPOUSPMNPEVMF6$.3VOBCSFXDZDMFBOEDIFDLGPSQPXFSGSPNUIF6$.UPUIF

EVNQCSFXCZQBTTBOEEJMVUJPOWBMWFT*GUIFSFJTOPQPXFSPVUQVUSFQMBDFUIF6$.

4PNFVOJUTEPOPUIBWFUIJTGVODUJPOTFFUIFELECTRICAL SCHEMATIC

Low Water Flow Warning

4FFWater Level Error Message

Water Level Error Message

8BUFSMFWFMmMMFSSPSPSPWFSnPX5IJTFSSPSNFTTBHFPDDVSTXIFOUIFJOMFUWBMWFTPMFOPJEIBTCFFOPOUPP

MPOHEVSJOHJOJUJBMmMMPSUBOLSFmMM4FFUIFERROR CODESTFDUJPOGPSUIFNBYJNVNUJNFTBMMPXFE0ODFUIF

NBMGVODUJPOJTDPSSFDUFEUIFFSSPSNFTTBHFNVTUCFDMFBSFE5PSFTFUUIFVOJUBOESFUVSOUPOPSNBMPQFSBUJPOUVSO

UIFUPHHMFTXJUDIPOUIFCBDLPGUIFCSFXFSUPUIF0''QPTJUJPOGPSTFDPOETUIFOCBDL0/

 $IFDLUPNBLFTVSFUIBUUIFXBUFSmMUFSJTOPUDMPHHFE

2 $IFDLUPNBLFTVSFUIBUUIFnPXSBUFGSPNUIFXBUFSTVQQMZMJOFNFFUTUIFNJOJNVNnPXSBUFTQFDJmDBUJPOTGPS

UIFCSFXFS"MTPDIFDLUIFXBUFSQSFTTVSF4FFUIFSPECIFICATIONSTFDUJPO

3 $IFDLGPSCMPDLBHFBUUIFJOMFUWBMWFJOMFUBOEPVUMFUBOEUIBUJUPQFOTDPNQMFUFMZ$IFDLGPSCMPDLBHFJOUIF

UVCJOHCFUXFFOUIFJOMFUWBMWFBOEUIFXBUFSUBOL

4 $IFDLUIFXBUFSQSPCFXJSFGPSBOPQFODPOEJUJPOPSDPSSPEFEDPOOFDUJPOT

 *GUIFQSPCFDPOOFDUJPOTBSF0,DZDMFQPXFSUPUIFVOJUCZUVSOJOHUIFSFBSUPHHMFTXJUDI0''UIFO0/

$IFDLUPTFFJGQPXFSJTBQQMJFEUPUIFJOMFUWBMWFUFSNJOBMT*GQPXFSJTBQQMJFEUPUIFUFSNJOBMTCVUUIFSFJTOPU

XBUFSnPXSFQMBDFUIFJOMFUWBMWF

6 $IFDLGPSQPXFSGSPNUIFVOJWFSTBMDPOUSPMNPEVMF6$.UPUIFJOMFUWBMWF*GUIFXJSJOHJT0,SFQMBDFUIF

6$.

(#3&8&345306#-&4)005*/((6*%&       ø "

TROUBLESHOOTING GUIDE TG5

Water Does Not Heat At All

• Check to see if the water level in the tank is in contact with the water level probe. If not, see Tank Does Not Fill.

The water will not heat unless it is in contact with the probe.

• If the water heats, but is not hot enough, see Water Not Hot Enough.

• If Ready to brew appears on the display, but the water is not hot, check the resistance across the leads of the

temperature sensor. If the resistance is less than 10 k and the water is not hot, replace the temperature sensor.

If the sensor resistance is above 10 k when the water is cool, replace the universal control module (UCM).

If Heating... appears on the display, but the water is not hot, follow the steps below. The following steps are

performed with the rear toggle switch in the ON position.

1 Check for power across the terminals of the heating element(s). If power is being supplied, remove the wires

and check for an open heating element.

2 If there is no power to the element(s), trace the circuit back (using the ELECTRICAL SCHEMATIC) to the power

DPSEUPmOEPVUXIFSFQPXFSJTMPTU*GUIFSFJTQPXFSJOUPUIFUSJBDCVUOPUPVUTFFUIFGPMMPXJOHTUFQ

3 If there is power into a triac, but not out, check for power at the gate terminal. Also check the wire to A2 from

the UCM. If the connections are good and power is being supplied to the triac, but there is no voltage out

of A2, replace the triac. If power is not being supplied from the UCM, but Heating... appears on the display,

check the wiring from the UCM to the triac. If the wiring is OK, replace the UCM.

Water Too Hot (Boiling or Excessive Steaming)

1 If Over Temp Sensor or Ready to Brew appears on the display and the water is too hot, go to Over Temp

Sensor Error Message.

2 If the display reads HeatingDPOTUBOUMZmSTUDIFDLUPNBLFTVSFUIBUUIFUFNQFSBUVSFTFOTPSJTBUUBDIFEUJHIUMZ

to the tank and that heat sink compound was used. A properly mounted sensor should have a resistance of

around 7 k when the water is hot. If not, replace the sensor.

3 Check to see if the universal control module (UCM) constantly has power output to the triac, regardless of the

resistance of the temperature sensor. If so, the UCM is probably bad.

4 If the UCM is working properly, check for a bad triac.

Over Temp Sensor Error Message

This error message indicates that the universal control module (UCM) has detected a water overheating problem.

The UCM is reading a water temperature in the tank above 210ºF (99°C). If the water temperature is too hot, but

Heating... appears on the display, see Water Too Hot. Once the malfunction causing the error is corrected, the

error message must be cleared. To reset the brewer and return to normal operation, turn the toggle switch on the

back of the brewer to the OFF position for 5 seconds, then back on.

1 Check for power at the gate terminal on the triac. If there is no power at the triac gate terminal but the heating

elements are always on, replace the triac.

2 Turn off power to the brewer and allow water tank to cool. Once cool, turn power back on while monitoring the

triac gate voltage. During normal operation, power should be applied to the gate terminal, then drop to below

1 Vac. The universal control module (UCM) should be replaced if power is applied to the triac gate constantly

even though Ready to brew or Over Temp Sensor appears on the display.

3 If the UCM is operating normally, check for a false over-temp error caused by the temperature sensor. Check

the resistance across the leads of the temperature sensor. If the resistance is less than 10 k when the water is

cool, replace the temperature sensor.

TROUBLESHOOTING GUIDE TG39

G3 BREWERS WITH TRIAC, TROUBLESHOOTING GUIDE-200F 011818A

IMPORTANT: Before proceeding, make sure that the control panel temperature is adjusted to compensate

for higher elevations. The factory setting is 200°F (92°C). Reduce the temperature setting 2°F (1°C) for

every 1000 feet (300 m) of elevation above 4000 feet (1200 m).

TROUBLESHOOTING GUIDE TG14

Warmer Does Not Heat

NOTE5IFIFBUJOHFMFNFOUJTEFTJHOFEUPLFFQCSFXFEDPGGFFIPUCVUJTOPUPGTVGmDJFOUXBUUBHFUPSFIFBUDPME

coffee.

1 First, check to make sure that the warmer function is not set to off in brewer program (warmers default). See

the PROGRAMMING GUIDE section.

2 Turn on power to the warmer that is not working. See the OPERATING INSTRUCTIONS to determine how the

warmer operates for your model. Check for power at the terminals of the warmer element. If power is supplied

to the element terminals, but the element does not heat, replace the element.

3 Warmers Controlled by the Universal Control Module (UCM)

If the warmer is not receiving power, check to see if power is being supplied by the universal control module

(UCM) or the universal power module (UPM), depending on the model. If there is no power out of the UCM/UPM,

suspect the module. If there is power output, check the wiring harness.

4 Warmers Controlled by a Switch

*GUIFXBSNFSJTOPUSFDFJWJOHQPXFSmSTUDIFDLGPSQPXFSUPUIFTXJUDIand check the switch itself. If the switch

assembly is working, check the wiring harness.

BREWER WARMER CIRCUIT, TROUBLESHOOTING GUIDE 092217B

TROUBLESHOOTING GUIDE TG17

FreshTrac

Receiver does not work

1 7FSJGZUIBUUIF'SFTI5SBDSFDFJWFSnBTIFTmWFUJNFTXIFOUIF#3&8CVUUPOJTQSFTTFE*GJUEPFTOPUDIFDLUP

NBLFTVSFUIBUUIF'SFTI5SBDSFDFJWFSJTQSPQFSMZQPTJUJPOFETFFOPERATING INSTRUCTIONS

2 *GUIFEFDBOUFSJTQSPQFSMZQPTJUJPOFETVCTUJUVUFJOBEJGGFSFOU'SFTI5SBDSFDJFWFSUPTFFJGUIFCBUUFSZIBT

FYQJSFE5ZQJDBMCBUUFSZMJGFJTUXPZFBST

3 *GUIFCBUUFSZJT0,TVCTUJUVUFJOBEJGGFSFOU'SFTI5SBDUSBOTNJUUFSXJSJOHIBSOFTT*GUIFQSPCMFNJTOPUSFTPMWFE

UIFVOJWFSTBMDPOUSPMNPEVMF6$.JTEFGFDUJWF

"-1)"'3&4)53"$5306#-&4)005*/((6*%&    /$

ERROR CODES EC4

ERROR MESSAGE WARNING DESCRIPTION CAUSE

Water Level Error )LOOUXQHUURU2YHUÁRZ

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QRUPDORSHUDWLRQ

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2YHU7HPS(UURU ([FHVV7HPSHUDWXUH

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System Fault Messages

An error message will appear on the screen in the event of a malfunction under the following conditions:

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XBUFSPWFSnPXDPOEJUJPOVOJUXJMMTUPQGVODUJPOJOH

2 #SFBLJOUFNQFSBUVSFDPOUSPMDJSDVJU

3 &YDFTTUFNQFSBUVSFJOIFBUJOHUBOL

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G3 BREWER, ERROR CODES 042017A

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PRODUCT WARRANTY PW1

:LOEXU&XUWLV&R,QFFHUWL¿HVWKDWLWVSURGXFWVDUHIUHHIURPGHIHFWVLQPDWHULDODQGZRUNPDQVKLSXQGHUQRUPDOXVH7KHIROORZLQJOLPLWHG

ZDUUDQWLHVDQGFRQGLWLRQVDSSO\

3 years, parts and labor, from original date of purchase on digital control boards

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1\HDUODERUIURPRULJLQDOGDWHRISXUFKDVHRQDOORWKHUHOHFWULFDOFRPSRQHQWV¿WWLQJVDQGWXELQJ

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FRPSRQHQWLVLQVWDOOHG

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CONDITIONS & EXCEPTIONS

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• Adjustments and cleaning: The resetting of safety thermostats and circuit breakers, programming and temperature adjustments are the

responsibility of the equipment owner. The owner is responsible for proper cleaning and regular maintenance of this equipment.

• Replacement of items subject to normal use and wear: This shall include, but is not limited to, spray heads, faucets, light bulbs, shear

disks, “O” rings, gaskets, silicone tubing, silicone elbows, canister assemblies, whipper chambers and plates, mixing bowls, agitation

assemblies and whipper propellers.

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• Improper operation of equipment: The equipment must be used for its designed and intended purpose and function.

• Improper installation of equipment: This equipment must be installed by a professional technician and must comply with all local elec-

trical, mechanical and plumbing codes.

• Improper voltage: Equipment must be installed at the voltage stated on the serial plate supplied with this equipment.

• Improper water supply: 7KLVLQFOXGHVEXWLVQRWOLPLWHGWRH[FHVVLYHRUORZZDWHUSUHVVXUHDQGLQDGHTXDWHRUÀXFWXDWLQJZDWHUÀRZUDWH

• Damaged in transit: Equipment damaged in transit is the responsibility of the freight company and a claim should be made with the carrier.

• Abuse or neglect (including failure to periodically clean or remove lime accumulations): The manufacturer is not responsible for

variation in equipment operation due to excessive lime or local water conditions. The equipment must be maintained according to the

manufacturer’s recommendations.

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• 0RGLÀHG0LVVLQJ6HULDO7DJThe serial number label (tag) must not be defaced or removed.

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VHUYLFHFDOO

Return Merchandise Authorization (RMA):$OOFODLPVXQGHUWKLVZDUUDQW\PXVWEHVXEPLWWHGWRWKH:LOEXU&XUWLV7HFKQLFDO6XSSRUW'HSDUWPHQW

SULRUWRSHUIRUPLQJDQ\UHSDLUZRUNRUUHWXUQRIWKLVHTXLSPHQWWRWKHIDFWRU\All returned equipment must be properly re-packaged in the

original carton and received by Curtis within 45 days following the issuance of a RMA.1RXQLWVZLOOEHDFFHSWHGLIWKH\DUHGDPDJHGLQ

WUDQVLWGXHWRLPSURSHUSDFNDJLQJNO UNITS OR PARTS WILL BE ACCEPTED WITHOUT A RETURN MERCHANDISE AUTHORIZATION

(RMA). THE RMA NUMBER MUST BE MARKED ON THE CARTON OR SHIPPING LABEL. All warranty claims must be submitted within

60 days of service. Invoices will not be processed or accepted without a RMA number. Any defective parts must be returned in order

for warranty invoices to be processed and approved. $OOLQZDUUDQW\VHUYLFHFDOOVPXVWEHSHUIRUPHGE\DQDXWKRUL]HGVHUYLFHDJHQW&DOO

WKH:LOEXU&XUWLV7HFKQLFDO6XSSRUW'HSDUWPHQWWR¿QGDQDJHQWQHDU\RX

130%6$58"33"/5:ø $

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Curtis G3 Series Alpha FreshTrac Decanter Manual

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