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14
TROUBLESHOOTING
PROBLEM: SOLUTION
Brewer does not have
power.
Plug brewer into an independent outlet.
Make sure the brewer is securely plugged in.
Plug into a different outlet.
Reset your home’s circuit breaker.
Confirm the power has been turned on and the On/Off and
brew buttons are illuminated.
Brewer will not brew.
Turn off and unplug the brewer for 30 seconds or more.
When you plug the brewer back in, be sure to turn the
power back on.
If the Add Water indicator is illuminated, check to make sure
the water reservoir is properly filled. If not, add at least 11 oz.
of water. If the Add Water indicator is illuminated even after
adding at least 11 oz. of water to the water reservoir, contact
Consumer Service at 1-800-726-0190.
The piercing needle and/or exit needle may be clogged
(see page 12).
Make sure brew head is fully closed.
Chlorine or mineral
taste in coffee.
Consider using bottled water, filtered water or replacing the
Cuisinart Charcoal Water Filter.
Brewer doesn’t brew a
full cup.
Turn off and unplug the brewer for 30 seconds or more.
When you plug the brewer back in, be sure to turn the
power back on.
The piercing needle and/or exit needle may be clogged
(see page 12).
Clean the brewing chamber
(refer to Cleaning and Maintenance, page 12).
De-scale the brewer (refer to page 13). If you have repeated
the de-scaling procedure two times and it is still brewing
only a partial cup, contact Consumer Service at
1-800-726-0190.
Coffee is too weak or
watery.
Consider brewing a smaller cup size or try an Extra Bold
capsule. It has 30% more ground coffee in each portion
pack.
All lights are flashing in
sequence when turning
on unit.
De-scale the brewer (refer to page 13). If you have repeated
the de-scaling procedure two times and it is still brewing
only a partial cup, contact Consumer Service at
1-800-726-0190.
14


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