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Technical
1. Problem: The motor does not start.
Solution:
There is a safety interlock to prevent the motor from starting if it is not properly assembled.
Make sure the work bowl and work bowl cover are securely locked into position.
If the motor still will not start, check the power cord and outlet.
2. Problem: The food processor shuts off during operation.
Solution:
The cover may have become unlocked; check to make sure it is securely in position.
A safety protector in the motor prevents the motor from overheating, which is caused by
excessive strain. Press the Off control button and wait 10 minutes to allow the food processor
to cool off before resuming.
3. Problem: The motor slowed down during operation.
Solution:
This is normal as some heavier loads (e.g., slicing/shredding cheese) may require the motor to
work harder. Simply reposition the food in the feed tube and try again.
The maximum load capacity may have been exceeded. Remove some of the ingredients and
continue processing.
4. Problem: The food processor vibrated/moved around the countertop during processing.
Solution:
Make sure the rubber feet at the bottom of the unit are clean and dry. Also make sure that the
maximum load capacity is not being exceeded.
This is normal as some heavier loads (e.g., slicing/shredding cheese) may require the motor to
work harder.
Repacking Guide
We recommend you retain the main box and inner cardboard pieces for easy repacking and safe
transport of your Expert Prep Pro.
Please refer to the diagram below which provides a guide for repacking all parts if required.
Storage
Box
Housing/
Base
Work Bowl/
Pushers
Spiraliser
Disc
Holder
Spiral
Lid
Spiral Cut &
Spaghetti Cut
Discs
Dicing
Storage
Case
23


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