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Troubleshooting
Food Processing
1. Problem: The food is unevenly processed when chopping.
Solution:
The ingredients should be cut evenly into 1.5-2.5cm pieces before processing.
Process in batches to avoid overloading.
2. Problem: Slices are uneven or slanted.
Solution:
Place evenly cut food, cut side down, into the feed tube. Always use the smallest feed tube
possible.
Apply even pressure on the pusher.
3. Problem: Food falls over in feed tube.
Solution:
Feed tube should be packed full for best results.
4. Problem: Some food remains on top of the disc.
Solution:
It is normal for small pieces to remain; cut remaining bits by hand and add to processed
ingredients.
Spiralising
1. Problem: No room for ribbon stacks to fall.
Solution:
Turn the food processor off, remove the Spiraliser Cover, and transfer the food to a separate
bowl before continuing.
2. Problem: Spaghetti cuts wrap around stem.
Solution:
Turn the food processor off, remove the Spiraliser Cover, and transfer the food to a separate
bowl before continuing.
3. Problem: Food is not spiralising.
Solution:
Remove food from Feed Tube, remove scraps from Spiral Disc and Spiraliser Pusher and
retrim edges of food to form a new, flat surface.
4. Problem: Spaghetti cuts are not clean cut.
Solution:
Rinse Spiral Disc and make sure it is free of any scraps.
Dicing
1. Problem: Food is stuck in the Dicing Grid.
Solution:
First, unplug unit. Carefully remove Dicing Disc.
Use the long, single tooth on the Dicing Grid Cleaning Tool handle to push
stubborn food through Dicing Grid and large openings.
Then, carefully reach into the large openings on either side of Dicing Grid to remove large
food pieces.
Do not use your fingers to clean the Dicing Grid. ONLY USE THE DICING GRID CLEANING
TOOL.
21


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