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EXPLORER
Manual del Usuario
27
Solución de problemas
Si encontrase algún problema cuando use el teléfono, por favor haga las siguientes
comprobaciones antes de ponerse en contacto con los p roveedores de los servicios
de postventa.
Problemas Causas y Soluciones
No puedo
encender
el teléfono
Manten
g
a apretada la tecla de fin de llamada.
Com
p
roba
r
si la
b
ate
r
ía es
t
á
b
ien introducida. Puede
q
uita
r
la batería primero y volver a colocarla después de unos
segundos.
Com
p
ruebe
q
ue la
b
ate
r
ía tiene car
g
a.
No puedo
conectar
con la red
La señal es demasiado
b
il,
p
o
r
favor, intente colocarse en
un lugar con una señal más fuerte.
El teléfono
m
óvil
p
uede esta
r
fueradecoberturadel
operador.
La tar
j
eta SIM no es válida; contacte
p
o
r
favo
r
asu
operador de telefonía.
La calidad de
audio de la
llamada es pobre
A
p
riete la tecla de nave
g
ación
p
ara aumenta
r
el volumen.
Rece
p
ción
p
obre. Com
p
ruebelafuerzadelaseñal
q
ue
aparece en la pantalla.
El tiempo de
espera es muy
corto
Cuando no consi
g
ue conecta
r
con la red, el teléfono se
g
ui
r
á
buscando el repetidor de la señal. Esto consume mucha
batería y reduce el tiempo de espera. Vaya a una zona
donde la señal sea fuerte o apague temporalmente el
teléfono.
Cambie la
b
ate
r
ía.
Error en la tarjeta
SIM
Com
p
ruebe
q
ue los chi
p
sdelatar
j
eta SIM no es
t
én
dañados; utilice un paño limpio para limpiarla.
Com
p
ruebe
q
ue la tar
j
eta SIM es
t
é
b
ien colocada.
La tar
j
eta SIM no es correcta. Pón
g
ase en contacto con su
operador.
27


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