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42 CroozerKid-LE19-ENG-10-18
Warranty
The safety frame is shown in grey in the illustration on the
right.
The warranty for the safety frame runs for a period of 10
years beginning on the date of original purchase of the
respective bicycle trailer. The warranty period begins on
the date of purchase.
Furthermore, starting with the 2019 model year of our
bicycle trailer “Croozer Kid LE”, we also offer an extended
manufacturer’s warranty that applies to defects in the ma-
terials or workmanship of the seat, cover, fabric body, park-
ing brake, bumper, handlebar, wheels, hitch arm and hitch.
This warranty applies in addition to the statutory warranty.
The warranty period for the aforementioned models and
specied components is 3 years from the date of original
purchase of the respective bicycle trailer. The warranty
period begins on the date of purchase.
What happens in the case of a warranty claim?
In the case of a warranty claim, Croozer will inspect the
bicycle trailer and determine whether the claim is covered
by the warranty.
If the claim is determined to be valid, then Croozer will,
at its own discretion, repair the bicycle trailer, replace it
with an equivalent product, reimburse the buyer for the
purchase price or provide the buyer with a new Croozer
bicycle trailer.
What conditions must be met to make use of the war-
ranty?
Warranty claims must be accompanied by the original
sales receipt with the date of purchase, as well as the
bicycle trailer.
This manufacturer’s warranty covers only one customer.
The “customer” is the natural person who owns the bicycle
trailer. Persons who purchased the bicycle trailer in order
to resell it or use it in the context of any commercial or
self-employed professional activity are not considered the
customer in the sense of this warranty.
Rights under consumer law
This coverage operates alongside and in addition to your
statutory rights under consumer law (warranty and product
liability). These statutory rights, which in some cases may
be more favourable to you as the purchaser, are not af-
fected by this warranty. In addition, our warranty does not
affect your rights (as the customer) against the seller from
whom you purchased the product.
Warranty exclusions
This warranty shall not apply to defects caused by im-
proper assembly or installation, improper use, overloading
or catastrophic damage which are not the fault of Croozer
GmbH, nor does it extend to incidental or consequential
damages.
Furthermore, it does not apply to defects caused by
ordinary wear and tear or to cuts, tears or other damage
caused by impacts or accidents that occured after delivery.
The warranty shall not apply to Croozer bicycle trailers
that have been improperly stored, improperly modied or
cleaned with improper cleaning methods or agents.
The warranty shall also not apply to damages caused by
repair work that was not authorised by Croozer GmbH.
44


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