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48 CroozerKidPlus-Kid19-ENG-1-19
Warranty
Warranty
In addition to the statutory warranty under the contract of
sale, Croozer GmbH, Cologne, extends to the end cus-
tomer the following manufacturer’s warranty for its bicycle
trailers “Croozer Kid Plus” and “Croozer Kid” subject to the
conditions set forth below.
Our warranty applies to defects in the materials or work-
manship of the safety frame of our bicycle trailers “Croozer
Kid Plus” and “Croozer Kid”.
The safety frame is shown in dark grey in the illustration on
the right.
The warranty for the safety frame runs for a period of 10
years beginning on the date of original purchase of the
respective bicycle trailer. The warranty period begins on
the date of purchase.
Furthermore, starting with the 2018 model year of our bi-
cycle trailers “Croozer Kid Plus” and “Croozer Kid”, we also
offer an extended manufacturer’s warranty that applies to
defects in the materials or workmanship of the seat, cover,
fabric body, parking brake, bumper, handlebar, jogger-
wheel arms, wheels, hitch arm and hitch. This warranty
applies in addition to the statutory warranty. The war-
ranty period for the aforementioned models and specied
components is 3 years from the date of original purchase
of the respective bicycle trailer. The warranty period begins
on the date of purchase.
What happens in the case of a warranty claim?
In the case of a warranty claim, Croozer will inspect the
bicycle trailer and determine whether the claim is covered
by the warranty.
If the claim is determined to be valid, then Croozer will,
at its own discretion, repair the bicycle trailer, replace it
with an equivalent product, reimburse the buyer for the
purchase price or provide the buyer with a new Croozer
bicycle trailer.
What conditions must be met to make use of the war-
ranty?
Warranty claims must be accompanied by the original
sales receipt with the date of purchase, as well as the
bicycle trailer.
This manufacturer’s warranty covers only one customer.
The “customer” is the natural person who owns the bicycle
trailer. Persons who purchased the bicycle trailer in order
to resell it or use it in the context of any commercial or
self-employed professional activity are not considered the
customer in the sense of this warranty.
Rights under consumer law
This coverage operates alongside and in addition to your
statutory rights under consumer law (warranty and product
liability). These statutory rights, which in some cases may
be more favourable to you as the purchaser, are not af-
fected by this warranty. In addition, our warranty does not
affect your rights (as the customer) against the seller from
whom you purchased the product.
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