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17 FR/BE
Veuillez conserver le ticket de caisse et la référence
du produit (par ex. IAN 123456_7890) à titre de
preuve d’achat pour toute demande.
Le numéro de référence de l’article est indiqué sur
la plaque d’identification, gravé sur la page de titre
de votre manuel (en bas à gauche) ou sur un auto-
collant apposé sur la face arrière ou inférieure du
produit.
En cas de dysfonctionnement du produit, ou de tout
autre défaut, contactez en premier lieu le service
après-vente par téléphone ou par e-mail aux coor-
données indiquées ci-dessous.
Vous pouvez alors envoyer franco de port tout produit
considéré comme défectueux au service clientèle
indiqué, accompagné de la preuve d’achat (ticket
de caisse) et d’une description écrite du défaut
avec mention de sa date d’apparition.
Service après-vente
Service après-vente France
Tél. : 0800 919270
E-Mail : owim@lidl.fr
Service après-vente Belgique
Tél. : 070 270 171 (0,15 EUR / Min.)
E-Mail : owim@lidl.be
17


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