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Frequently Asked Questions 64
Zen Micro does not turn on or stops responding. What do I do?
Make sure the Power switch is not in the Lock position.
If you’re using the Zen Micro wired remote control, make sure the wired remote control’s Lock
switch is not is the Lock position.
Your battery may need to be recharged. Connect your player to the Zen Micro Power Adapter,
and then connect the Power Adapter to a power outlet. If necessary, turn on the power outlet.
Do I need to defragment Zen Micro hard disk drive?
Zen Micro may occasionally operate at less than optimal performance for a number of
reasons, for example, if Music Library is rebuilt frequently when no changes are made to it.
Selecting CleanUp in Zen Micro’s Recovery Mode menu cleans, rebuilds and reorganizes
Music Library and restores it to optimal efficiency. Save a copy of Zen Micro’s content
before cleaning up your player.
To clean up Zen Micro’s hard disk drive
1 Turn off Zen Micro.
2 Slide open the battery cover.
3 Remove the battery.
4 Slide the Power switch towards the Power icon and hold it there while you reinsert
the battery.
The Recovery Mode screen appears when Zen Micro turns on.
5 Four menu items are available in the Recovery Mode screen: CleanUp, Format All,
Reload Firmware and Reboot.
6 To clean up your player’s hard disk drive, select Cleanup.
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