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Troubleshooting 21
The onboard audio chipset seems to be in conflict with Sound Blaster Tactic3D Rage
Wireless.
Disable your computer's onboard audio chipset. See your computer's motherboard documentation for
details.
No sound from the headset.
Check the following:
l The headset and transmitter are turned on.
l The headset has sufficient battery power.
l The volume settings in Sound Blaster Tactic(3D) Control Panel and system audio are properly
adjusted and not muted.
l There is no hardware conflict between the headset and a peripheral device.
There is clipping/distortion during audio playback.
Your computer system should be running in high performance mode. You may need to disable any
power saving features.
Some features are disabled when playing certain games.
When playing games that use DirectSound3D or OpenAL sound engines, certain audio features will be
disabled automatically. This is to avoid distorting the environmental audio cues present in the
game.These features will be re-enabled automatically when you exit the game.
Electronic interferences is occurring with other wireless devices.
Do the following:
l Set your wireless LAN router's channel to Auto, 1 or 11. To do this, refer to your router's user
documentation.
l Place your transmitter away from other devices (for example, wireless routers) that transmit
wireless signals.
l Place your transmitter away from large metal surfaces.
l Refrain from doing large file transfers via the wireless Internet or Bluetooth connection while lis-
tening to music wirelessly. Alternatively, do not use your headset during intensive file transfers.
Music is not being transmitted to my headset.
Check the following:
l Your transmitter and your headset are turned on.
l Your transmitter and your headset are paired with each other.
22


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