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Garanzia
Condizioni di garanzia
Gentile cliente,
il 95% circa dei reclami sono purtroppo da ricondursi
a errori di utilizzo e potrebbero pertanto essere evitati
senza problemi: basta contattare telefonicamente, per
e-mail o per fax l’apposito servizio di assistenza.
Desideriamo quindi invitaria a rivolgersi alla hotline da
noi messa a diposizione prima di restituire
l’apparecchio ovvero riportalo al negozio dove è stato
acquistato. La poiremo cosi aiutare senza che si debba
rivoigere altrove.
Il periodo di garanzia ha una durata di 3 anni e inizia il giorno
dell’acquisto o della consegna della merce. Perché i diritti di
garanzia abbiano validità è assolutamente necessario
presentare lo scontrino relativo all’acquisto e riempire la
scheda della garanzia. Conservare quindi sia lo scontrino che
la scheda della garanzia!
Il produttore garantisce la risoluzione gratuita di casi di
mancanze riconducibili a difetti di materiale o di fabbricazione
attraverso la riparazione, la sostituzione o il rimborso, a
discrezione del produttore stesso. La garanzia non si estende a
danni causati da incidenti, eventi imprevisti (problemi causati
da fulmini, acqua, fuoco ecc.), uso o trasporto non conforme,
mancato rispetto delle prescrizioni di sicurezza e/o di
manutenzione o da altro tipo di uso o modifiche diversi da
quelli conformi.
201


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