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COWON Z2
+ Troubleshooting
+ I am still confused even after reading the
manual.
COWON website (www.COWON.com) provides support
for users of COWON products with FAQ (Frequently
Asked Questions).
Users are strongly encouraged to check out the website
for further information regarding product usages and
rmware upgrades. For individual inquiries, please
contact us on-line as we will try to help you as best as
we can.
+ The player does not turn on.
Check if the battery is recharged or the device is
connected to a power source. If the battery is fully
discharged, use a genuine adapter to recharge the
battery before turning on the device. If the device does
not respond, simultaneously press and hold the Power/
Hold button for approximately 5 seconds to force the
device to reset.
+ The touch pad and buttons do not work
properly.
The device will not respond while the Touchpad Hold
option is turned on. Press the Power/Hold button briey
to deactivate Hold mode.
+ I can’t hear any sound.
Check if the volume is set to “0”. Check if there are any
les available in the player. If there is no le in the player,
you will not hear any sound. Please note that corrupted
les will result in a noise or discontinued playback. Make
sure the earphones are connected properly. Impurities in
the earphone jack can cause a noise.
+ I can't see a le saved on the device.
Ensure that the format of the le is supported by the
device. Non-supported le formats do not appear in
their respective modes. On the rare occasion that a le
has been missed during automatic scanning or due to
a database problem, go to Settings Privacy Start
media scan/Media database update to manually scan
for the le.
+ I can't play video les.
Ensure that the format of the le is supported by Z2
(e.g., codec/resolution/option). If you're unsure whether
the le format is supported, we recommend using a
le conversion program (e.g.:JetAudio) to convert it
before use.
21


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Others manual(s) of Cowon Z2

Cowon Z2 User Manual - German - 26 pages

Cowon Z2 User Manual - Dutch - 25 pages


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