+ I am still confused even after reading the manual.
COWON website(www.COWON.com) provides support for users of COWON products with FAQ (Frequently Asked Questions). Users are strongly encour
-
aged to check out the website for further information regarding product usages and firmware upgrades. For individual inquiries, please contact us on-line as
we will try to help you as best as we can.
+ The player does not turn on.
Verify the battery level or that the device is connected to a power supply.
Charge the battery for a certain period and turn on PLENUE 1 if the battery is completely discharged.
If the buttons or touch screen do not respond during use, press and hold the volume + and - buttons to reset for 6 seconds or more.
+ I can’t hear any sound.
Check if the volume is set to “0”. Check if there is any file available in the player. If there is no file in the player, you will not hear any sound. Please note that
corrupted files will result in a noise or discontinued playback. Make sure the earphones are connected properly. Impurities in the earphone jack can cause
a noise.
+ Files that I have stored do not appear in the list.
Each mode shows you a list of playable files only. To view all files that you have stored, select the Browser mode. Please note that System folder will not
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