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COWON J3
+ I am still confused even after reading the manual.
COWON website(www.COWON.com) provides support
for users of COWON products with FAQ (Frequently Asked
Questions) Users are strongly encouraged to check out the
website for further information regarding product usages
and firmware upgrades. For individual inquiries, please con-
tact us on-line as we will try to help you as best as we can.
+ I would like to set the device as factory default.
There are two choices when setting the device as factory
default.
1. Connect the device to PC and format as FAT32 file
system. Note that this procedure will erase the data in
the device.
2. Delete the PARAM.CFG file in the System folder.
+ The player does not turn on.
If the battery is completely discharged, charge the battery
before you start the player. The charging time may vary
depending on the battery’s discharge status. If the player
does not work at all, press the RESET button on the rear
side. For your information, RESET will just disconnect the
power and does not damage the product or delete any files
stored on the device.
+ Troubleshooting
+ The touch pad and buttons do not work properly.
Check if the power switch is positioned to HOLD.
+ I can’t hear any sound.
Check if the volume is set to “0”. Check if there is any file
available in the player. If there is no file in the player, you
will not hear any sound. Please note that corrupted files
will result in a noise or discontinued playback. Make sure
the earphones are connected properly. Impurities in the
earphone jack can cause a noise.
+ Files that I have stored do not appear in the list.
Each mode shows you a list of playable files only. To view all
files that you have stored, select the Browser mode. Please
note that System folder will not appear in the Browser.
+ Album image is not displayed in Music Mode.
In order to display album image, the image has to be stored
in the ID3 tag of the music file. You can edit the ID3 tags us-
ing COWON MediaCenter - JetAudio. A JPG image file with
the same name as the relevant music file should be stored in
the player. Alternatively, a JPG image file named “cover.jpg”
can be stored in the relevant folder.
44


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