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COWON D2+
Troubleshooting
Characters on the display are corrupted.
Reset the language using Settings-Display-Language menu and set display format to File name us-
ing Settings-Display-Title menu. If the problem continues, reset the player following the procedures
outlined in the manual. Some special fonts may not display perfectly.
Computer cannot recognize the player when connected.
If COWON D2+ doesn’t’ power on when connected PC, press RESET button next to the USB jack
on the bottom of the player.
COWON D2+ may require additional driver installation for Windows 98 users.
Connection to an external USB Hub may not be stable due to its low power. COWON D2+ should
be connected directly to a PC’s USB port.
Player is not recognized by COWON MediaCenter - JetAudio and No
iAUDIO found” message appears.
Check to see if the player is recognized in Windows Explorer when it is properly connected to PC.
COWON D2+ must be recognized in the Windows for it to work with COWON MediaCenter -
JetAudio.
Additional driver installation is required for Windows 98 and 98 SE users.
Within COWON MediaCenter - JetAudio, set Settings-Device to match your model.
Memory capacity of the player is different or smaller than specified.
The memory capacity indicated by Windows Explorer may be different from that indicated by the
memory manufacturer.
COWON D2+ uses some area in the drive for system operation. Therefore, the actual available
capacity is somewhat reduced after excluding system area.
COWON D2+ does not play properly when memory is full.
For COWON D2+ to function properly, it requires at least 5 MB of space for saving settings and
other system files.
For users with MAC OS(version 10.5 or above, Leopard OS), note that it
requires formatting the device using MAC OS if the device malfunctions.
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