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iAUDIO 9
+ Album image is not displayed in Music Mode.
In order to display album image, the image has to be stored in the
ID3 tag of the music file. You can edit the ID3 tags using COWON
MediaCenter - JetAudio. A JPG image file with the
same name as the relevant music file should be stored in the
player. Alternatively, a JPG image file named “cover.jpg” can be
stored in the relevant folder.
+ Video won’t play.
Movie files that do not play properly on the product may need to
be converted by COWON MediaCenter - JetAudio.
+ FM Radio does not work.
The product’s earphones work as the FM Radio antenna.
Straightening the earphone cable will result in better radio recep-
tion. FM Radio reception may be poor at locations where FM Ra-
dio transmissions are shielded. If FM Radio does not work where
reception should be possible, please contact our service center.
+ There is too much noise in my recordings.
The product uses ultra-small internal microphone, so it may be
more susceptible to noise during recordings. The microphone
should not be covered with anything during recording.
+ Characters on the display are corrupted.
Set your preferred language again in Settings > Display > Lan-
guage. If the problem persists, set the current font to the system
font. COWON products are developed based on the Korean
Windows OS, and this may cause corruption of some special
fonts or languages on the display.
+ Computer cannot recognize the player when
connected.
Try the RESET button in the back. If you experience a frequent
disconnection or unstable connectivity, connect the player directly
to the USB port of the PC, rather than a separate USB hub. As
COWON products use the USB connection for the main power
system, unstable power supply can cause a connection failure.
+
Troubleshooting
46


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