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CUSTOMER MANUAL M400 DRIVE SYSTEM
100
Legal disclosure
For questions concerning your Pedelec please always
contact your dealer first, only then in case the manufac-
turer of the Pedelec.
Responsible for content and images:
BAFANG
Bafang Electric (Suzhou) Co., Ltd.
No.9 Heshun Rd
Suzhou Industrial Park
215122, Suzhou China
sales@bafang-e.com
www.bafang-e.com
Legal inspection by a lawyer’s office specializing in
intellectual property.
This user’s manual observes the requirements and
regulations stated in the machinery directive, ISO
4210:2014 and EN 15194.
If this product is delivered or used outside of the EU
territory, the Pedelec manufacturer must provide you
with the user manual required in that country.
© Multiplication, reprinting and translation as well as
any commercial use (including extracts, in printed or
digital form) is only permitted if specifically granted in
writing in advance.
BF-CM-S-M05-EN-PRINT A/1, January 2018
13 GUARANTEE
AND WARRANTY
The conditions for guarantee/liability for faults are (partially)
harmonized in countries that are subject to EU law. Find out
about the relevant national stipulations that apply to you.
Within the scope of EU law, the seller is liable for material
faults for at least the first two years from the date of pur-
chase. This includes defects that were present at the time
of purchase or handing over. Moreover, during the first six
months it is assumed that the fault already existed at the
time of purchase.
A buyer can make a warranty claim if the bike was used
and maintained as instructed by the manufacturer. These
are outlined in the pages of this operating manual and in
the supplied instructions from the component manufac-
turers.
In most cases, the customer can first request subsequent
fulfilment. If repair fails conclusively, which is the assump-
tion after two attempts, the customer is entitled to abate-
ment or cancellation of the contract.
Liability for material faults does not cover normal wear and
tear within the framework of use as intended. Overtime,
operating a Pedelec or e-bike will cause wear to the mo-
tor’s components and deceleration devices as well as the
tires, the lights, the rider’s contact points and the battery.
Contact your specialist dealer if your bike’s or Pedelec’s
manufacturer entitles you to additional warranty services.
Read the relevant guarantee conditions for further details
about the guarantee cover and on how to exercise claims
under it.
In the case of a defect/possible liability claim, please
contact your specialist retailer. We recommend filin all
purchase receipts and inspection reports as proof for your
records.
101


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