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Cortina E-OCTA - Bafang M400 Manual

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CUSTOMER MANUAL M400 DRIVE SYSTEM
13 GUARANTEE AND WARRANTY
The conditions for guarantee/liability for faults are (partially)
harmonized in countries that are subject to EU law. Find out
about the relevant national stipulations that apply to you.
Within the scope of EU law, the seller is liable for material
faults for at least the first two years from the date of pur-
chase. This includes defects that were present at the time
of purchase or handing over. Moreover, during the first six
months it is assumed that the fault already existed at the
time of purchase.
A buyer can make a warranty claim if the bike was used
and maintained as instructed by the manufacturer. These
are outlined in the pages of this operating manual and in
the supplied instructions from the component manufac-
turers.
In most cases, the customer can first request subsequent
fulfilment. If repair fails conclusively, which is the assump-
tion after two attempts, the customer is entitled to abate-
ment or cancellation of the contract.
Liability for material faults does not cover normal wear and
tear within the framework of use as intended. Overtime,
operating a Pedelec or e-bike will cause wear to the mo-
tor’s components and deceleration devices as well as the
tires, the lights, the rider’s contact points and the battery.
Contact your specialist dealer if your bike’s or Pedelec’s
manufacturer entitles you to additional warranty services.
Read the relevant guarantee conditions for further details
about the guarantee cover and on how to exercise claims
under it.
In the case of a defect/possible liability claim, please
contact your specialist retailer. We recommend filin all
purchase receipts and inspection reports as proof for your
records.
… 90 …


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