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CUSTOMER MANUAL M400 DRIVE SYSTEM
6.2.9 Error Messages
This HMI DP C15.UART can indicate all errors occurring on
the pedelec.
Error Explanation Troubleshooting
03 Brakes enabled Check whether a brake cable is stuck.
07 High voltage protection Bring your Pedelec to your dealer or to a specialist to have
the error fixed.
08 Fault with motor hall sensor inside Bring your Pedelec to your dealer or to a specialist to have
the error fixed.
10 The motor temperature reaches to the
max protection value Stop the e-bike for a rest.
12 Fault with current sensor inside controller Bring your Pedelec to your dealer or to a specialist to have
the error fixed.
13 Fault with temperature sensor inside
battery
Bring your Pedelec to your dealer or to a specialist to have
the error fixed.
21 Fault with wheel speed detecting sensor Bring your Pedelec to your dealer or to a specialist to have
the error fixed.
22 BMS communication fault Bring your Pedelec to your dealer or to a specialist to have
the error fixed.
25 Torque sensor torque signal fault Bring your Pedelec to your dealer or to a specialist to have
the error fixed.
26 Torque sensor speed signal fault Bring your Pedelec to your dealer or to a specialist to have
the error fixed.
30 Communication fault Bring your Pedelec to your dealer or to a specialist to have
the error fixed.
Note: Error Code 10 will probably appear on the dispaly when the e-bike is climbling for a long time. This indicates that
the motor temperature has reached the protection value, in which case the user needs to stop the e-bike for a rest. If the
user continues to run the e-bike, the motor will automatically cut off the power.
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