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Code Situation where the
error occurred
Condition for removing
the operational restriction
when a warning is being
displayed
Remedy
W012
The crank may be
installed in the
wrong direction.
-Install the crank in the correct direction, then turn on
the power again.
W030
Two or more assist
switches are
connected to the
system.
Gear shifting is not
available for power
gear shifting
derailleurs.
Change the assist switch to the gear shifting switch, or
connect only one assist switch and turn on the power
again.
If the situation does not improve, contact the place of
purchase.
-
A communication
error between the
drive unit and the
motor unit was
detected.
Gear shifting is not
available for power
gear shifting
derailleurs.
Check that the cable is properly connected between the
drive unit and the motor unit.
If the situation does not improve, contact the place of
purchase.
Error
If an error message is displayed on the
entire screen, follow one of the procedures
below to reset the display.
Press the power button of the battery.
Remove the battery from the holder.
If resetting the battery power does not solve the
problem or the same problem occurs frequently,
contact the place of purchase.
<SC-E6000> <SC-E6010>
List of errors
Code Situation where
the error occurred
Operational restriction when
an error is being displayed Remedy
E010 A system error was
detected.
Power assistance is not
provided during riding.
Press the power button of the battery to turn it on
again.
If the situation does not improve, contact the place
of purchase.
E012
The initialization
of the torque
sensor failed.
Power assistance is not
provided during riding.
With your foot off the pedal, press the battery
power button and turn on the power again.
If the situation does not improve, contact the place
of purchase.
E013
An anomaly was
detected in the drive
unit’s firmware.
Power assistance is not
provided during riding. Contact the place of purchase or bicycle dealer.
40


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