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Medical Test Supply www.medicaltestsupply.com
19
Chapter19 TROUBLESHOOTING
Abnormal
Phenomenon’s
Causes Solutions
BP measurement
values too high or
too low.
Cuff is not connected correctly.
Correctly connect cuff (refer to 8
page)
Talk or move arms when
measuring
Keep quiet and restart a measurement
The turned up clothing presses
the arm
Take off the clothing which presses
the arm, and restart a measurement
No pressure
Cuff leakage Buy a new cuff
The cuff windpipe is not
correctly connected with cuff
Correctly connect
Cuff is not inflated Stop using the device and contact us
Cuff deflates in
short time
Loose cuff Correctly apply cuff
It cannot carry on measurement when press the
measurement button
Switch on the power once again and
restart a measurement
Power off suddenly
when inflating
No use for a long time, the
power of batteries can be
exhausted owing to the
changed temperature
Replace all four batteries with new
ones.
Hold the on/off
button but cannot
start the device
Power of batteries can be
exhausted
Replace all four batteries with new
ones.
The battery polarities is
reversed
Check the battery installation for
proper placement of the battery
polarities.
Cuff inflation start before press the measurement
button or never stop inflating when measuring
Pull out the cuff to deflate. Stop using
the device and contact us.
Cuff never deflation
Pull out the cuff to deflate. Stop using
the device and contact us.
Air pressure error
No deflation or deflation error
or inflation without stop
Pull out the cuff to deflate. Stop using
the device and contact us.
Others Keep arm, body still, measure again.
No press value displayed or the value unchanged or
change erratically when cuff inflated
Pull out the cuff to deflate. Stop using
the device and contact us.
21


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