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en Fault, what to do?
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White, stubborn coatings;
limescale on the utensils,
container or door.
Detergent substances are
deposited. These coatings cannot
usually be removed with
chemicals (appliance cleaner, ...).
Change detergent brand.
Clean appliance mechanically.
Hardness range incorrectly set or
water hardness greater than 8.9
mmol/l.
Set water softening system according to
instructions for use or top up salt.
3 in 1 detergent or bio/eco
detergent not effective enough.
Set water softening system according to
instructions for use or use separate
detergents (proprietary detergent, salt, rinse
aid).
Underdosing of detergent. Increase detergent dosage or change
detergent.
Too weak rinse programme
selected.
Select a more intensive rinse programme.
Tea or lipstick residue on
the utensils.
Too low rinsing temperature. Select programme with higher washing
temperature.
Too little or unsuitable detergent. Use suitable detergent at correct dosage.
Utensils precleaned too intensely;
sensors therefore decide on
weak programme sequence.
Stubborn soiling cannot be
completely removed.
Do not prerinse utensils. Remove only large
food remnants.
Recommended programme Eco 50°
Coloured (blue, yellow,
brown), difficult to remove
to non-removable coatings
in the appliance or on
stainless steel utensils.
Film formation consisting of
ingredients from vegetables (e.g.
cabbage, celery, potatoes,
noodles, ...) or the tap water (e.g.
manganese).
Can be partly removed with machine
cleaner or by mechanical cleaning. Coatings
are harmless.
Film formation caused by metallic
components on silver or
aluminium utensils.
Can be partly removed with machine
cleaner or by mechanical cleaning.
Coloured (yellow, orange,
brown), easily removable
deposits inside the
appliance (mainly in the
floor area)
Film formation consisting of
ingredients from food remnants
and substances from the tap
water (limescale), “soapy”
Check function of the water softening
system (refill with salt) or, if using combined
detergents (tablets), activate water
softening system (see chapter “Water
softening system/Special salt”)
Plastic parts discoloured. Too low rinsing temperature. Select programme with higher washing
temperature.
Utensils precleaned too intensely;
sensors therefore decide on
weak programme sequence.
Stubborn soiling cannot be
completely removed.
Do not prerinse utensils. Remove only large
food remnants.
Recommended programme Eco 50°
Fault Cause Remedial action
30


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