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Trouble shooting
Tr oubl e shoot i ng
Malfunctions often have simple explanations. Please read the
following notes before calling the after-sales service.
: Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be carried
out and damaged power cables replaced by one of our trained
after-sales technicians. If the appliance is defective, unplug the
appliance from the mains or switch off the circuit breaker in the
fuse box. Contact the after-sales service.
Malfunction table
LED lights
Defective LED lights may be replaced by the manufacturer, their
customer service or a qualified technician (electrician) only.
: Risk of injury!
The light emitted by LED lights is very dazzling, and can
damage the eyes (risk group 1). Do not look directly into the
switched on LED lights for longer than 100 seconds.
Customer service
Cust omer ser vi ce
When calling us, please give the product number (E no.) and
the production number (FD no.) so that we can provide you with
the correct advice. The rating plate with these numbers can be
found inside the appliance (remove the metal mesh grease
filter to gain access).
You can make a note of the numbers of your appliance and the
telephone number of the after-sales service in the space below
to save time should it be required.
Please be aware that a visit by an after-sales engineer will be
charged if a problem turns out to be the result of operator error,
even during the warranty period.
Please find the contact data of all countries in the enclosed
customer service list.
Rely on the professionalism of the manufacturer. You can
therefore be sure that the repair is carried out by trained service
technicians who carry original spare parts for your appliances.
Accessories
(not included in the scope of delivery)
Note: These instructions apply to several appliance models. It
may be the case that an optional accessory that is listed does
not apply for your appliance.
Note: Observe the installation instructions in the accessory.
--------
--------
Problem Possible cause Solution
The appliance
does not work
The plug is not
plugged in.
Connect the appliance to
the electricity supply
Power cut Check whether other
kitchen appliances are
working
Faulty fuse Check in the fuse box to
make sure that the fuse
for the appliance is OK
The lighting
does not work.
The LED lights
are defective.
Call the after-sales ser-
vice.
The button illu-
mination does
not work.
The control unit
is faulty.
Call the aftersales ser-
vice.
E no. FD no.
After-sales serviceO
Accessory - narrow 260 mm Order number
Starter set for air recirculation mode CZ5101X5
CleanAir recirculation module
Easy-change filter for CleanAir recirculation
module (cannot be regenerated)
CZ5270X0
CZ5170X1
Accessory - wide 345 mm Order number
Starter set for air recirculation mode CZ5102X5
CleanAir recirculation module
Easy-change filter for CleanAir recirculation
module (cannot be regenerated)
CZ5276X0
CZ5170X1
23


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