58
TROUBLESHOOTING
POSSIBLE CAUSE
The SD card is locked or write
protected.
Viewfinder is dirty.
Viewfinder needs to be
focused.
Something was blocking the
lens when taking the picture.
The picture was not centered
correctly in the viewfinder.
The battery level is low and
the camera does not have
sufficient power to complete
picture capture.
The camera is not turned on.
The camera is processing a
picture; the ready LED light is
still blinking.
Protective plastic film still in
place on the camera.
The LCD brightness level is
set too low.
Protective plastic film still in
place on the camera.
LCD is turned off.
The battery level is low.
Video playback files are
missing.
SYMPTOM
Cannot take a picture or a
video clip when using an
SD memory card
Picture is blurred when
looking through the
viewfinder.
Part of the picture/ video
clip is missing.
Camera is not responding
during picture capture.
The shutter button does
not work.
The LCD display is dark.
The LCD screen looks
milky and/or scratched.
The LCD is not displaying
anything.
Cannot playback stored
video clips on the
computer
POSSIBLE SOLUTION
Remove the SD card from the
card slot and slide the lock
switch to off.
Clean the viewfinder with a soft
cloth or cotton swab. See the
Camera maintenance section.
Use the diopter wheel next to
the viewfinder to adjust the
focus.
Keep hands, fingers, etc. away
from the lens when taking a
picture.
Leave space around the
subject when centering the
picture in the viewfinder.
Replace batteries.
Turn the camera on.
Wait until the light stops
blinking before attempting to
take another picture.
Make sure the protective
plastic film covering the LCD
during shipment, has been
removed.
Increase the brightness level
on your LCD to meet your
personal needs. See p.38 for
setting the brightness.
Make sure the protective
plastic film covering the LCD
during shipment, has been
removed.
Turn the LCD on,
by pressing ( )
Replace the batteries.
Install Microsoft DirectX 9.
(p.44)
LCD
VIEWING VIDEO CLIPS ON THE COMPUTER (WINDOWS 98/98SE/2000)