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Troubleshooting
Problem Cause Solution
Cable is not properly
connected
Check the cable connection.
Camera is Off Turn on the power.
There are no batteries or
the adapter is not well
connected.
Load new batteries or check
the AC Adapter connection.
The Mode Dial is set to PC
Connect.
Set the Mode dial to PC
Connect Mode.
Operating System is not
compatible with camera.
Install the camera drivers
and software on a PC that is
compatible with the camera.
The Camera cannot
Doenload images to the
PC.
USB Driver is not
installed.
Install the USB driver.
The flash will not fire The flash is turned off.
Set the flash mode to Auto
Flash or Fill-In flash Mode.
The camera is not set to
Camera Mode.
Check the Mode Dial,
and that it is in Camera
Mode.
CompactFlash Card is not
correctly inserted.
After turning the camera off,
insert the CompactFlash™
Card.
The CompactFlash™ card
has not been formatted.
Format the CompactFlash
Card.
The CompactFlash™ card
is damaged.
Replace CompactFlash
with a new one.
The batteries are weak.
Replace with New batteries.
The CompactFlash™ door
is open
Close the CompactFlash™
door.
The camera does not take
pictures when the shutter
button is pressed.
The power has not been
switched on.
Switch the power on.
Incorrect time-date is
displayed.
Reset the Time-Date
The TFT monitor is not
clear
The TFT monitor is dirty Clean the TFT monitor.
In review mode camera
Says “no image” ,
switching
To camera mode, says
memory full”
Camera was disconnected
From USB improperly.
Format Memory or Format
CF card.
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