Prior to sending the unit to the service centre, check the following points. If one of the following phenomena occurs, your appliance is OK.
PhenomenonCause
Operation gets interrupted for time to timeThe unit is defrosting.
Low dehumidication volumeIf the room temperature is low, the speed of dehumidication decreases. The unit stops if the room
temperature drops below approx. 5 °C or rises above 32 °C. In automatic mode, the dehumidier will
stop if the humidity drops below 60 %.
The humidity in the room is still highThe room is too big. Doors or windows in the room may often get opened/closed. The dehumidier is
used in the room along with a kerosene heater that emits steam.
Unpleasant smell is emitted during operationOdours come from walls, furniture or other objects.
The unit is emitting noises during operationCirculation of the coolant can produce noises.
There is water in the water tank after
unpacking the appliance
The water in the tank was used to test the functionality of the appliance in the factory.
WIRELESS CONNECTION AND COMPATIBILITY
• Jindřich Valenta - CONCEPT shall in no way be liable for any incidental, indirect or consequential damages, or for any loss of data or loss due to information
leakage during communication via wireless technology.
• Successful wireless communication cannot be 100% guaranteed on all Smart devices and Wi-Fi networks (routers). Due to the variety of devices on the
market, there may be cases where the character or specication of a given Smart device or Wi-Fi network (router) makes connection impossible or is
somehow disturbed. In addition, a number of factors, including hardware and software conguration, also aect the success of wireless communication
via Wi-Fi network. The connection between the robot and your Wi-Fi network can also be adversely aected by the surrounding Wi-Fi networks, which
can be tuned to the same channel and thus interfere with the connection (e.g. in housing estates, apartment buildings, etc.). These facts are not a reason
to claim the appliance.
• The app is owned and operated by a third party (the “Entity”) dierent from Jindřich Valenta - CONCEPT (the “Seller”). No personal data is transferred
to the Entity by the Seller. When registering for the app, the customer submits personal data directly to the Entity, who becomes the administrator of
personal data. The app and the associated protection of personal data are governed by the Entity’s rules.
Compatibility:
Smart device operating system - Android 5.0 and higher
Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.
Product:
Forumrules
To achieve meaningful questions, we apply the following rules:
First, read the manual;
Check if your question has been asked previously;
Try to ask your question as clearly as possible;
Did you already try to solve the problem? Please mention this;
Is your problem solved by a visitor then let him/her know in this forum;
To give a response to a question or answer, do not use this form but click on the button 'reply to this question';
Your question will be posted here and emailed to our subscribers. Therefore, avoid filling in personal details.
Register
Register getting emails for Concept OV2012 at:
new questions and answers
new manuals
You will receive an email to register for one or both of the options.
Get your user manual by e-mail
Enter your email address to receive the manual of Concept OV2012 in the language / languages: English, German, French, Italian, Polish, Spanish as an attachment in your email.
The manual is 2.94 mb in size.
You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.
The manual is sent by email. Check your email
If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.
The email address you have provided is not correct.
Please check the email address and correct it.
Your question is posted on this page
Would you like to receive an email when new answers and questions are posted? Please enter your email address.