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USER MANUAL
2
This manual is valid for the
TENS 7000® Rechargeable Device
This user manual is published by Compass Health Brands Corp.
Compass Health Brands does not guarantee its contents and
reserves the right to improve and amend it at any time without
prior notice. Amendments may however be published in new
editions of this manual.
This device complies with Part 18 of the FCC Rules
All Right Reserved. Rev. A © 2022
Conformity to safety standards
Compass Health Brand Corp. declares that the device
complies with following normative documents:
IEC60601-1, IEC60601-1-2, ISO10993-5,
ISO10993-10, ISO10993-1
3
TABLE OF CONTENTS
Legal Notice ______________________________________________________ 4
Limited Warranty __________________________________________________ 5
Foreword _________________________________________________________ 7
Indications for Use _________________________________________________ 7
Symbols __________________________________________________________ 8
Precautionary Denitions ___________________________________________ 9
Warnings and Cautions _____________________________________________ 10
Product Description ________________________________________________ 14
Contraindications __________________________________________________ 14
Technical Specications _____________________________________________ 15
Mode Description / Parameters _____________________________________ 16
Device Inspection __________________________________________________ 17
Device Construction________________________________________________ 17
Accessories _______________________________________________________ 18
Charging the Battery _______________________________________________ 18
Set Up Instructions _________________________________________________ 19
Prepping the Treatment Area ____________________________________ 19
Placement of the Electrodes _____________________________________ 19
Setting Treatment ______________________________________________ 20
Selecting the Mode _____________________________________________ 20
Selecting the Treatment Time ____________________________________ 20
Adjusting Therapy Intensity Level and Start Treatment ______________ 21
Special Features________________________________________________ 21
Turning off the Device ___________________________________________ 21
Maintenance and Storage ___________________________________________ 22
Alterations and Repairs _________________________________________ 22
Cleaning and Maintenance ______________________________________ 22
Storage _______________________________________________________ 23
Technical Checks _______________________________________________ 24
Troubleshooting ___________________________________________________ 25
Electromagnetic Compatibility_______________________________________ 26
4
LEGAL NOTICE
Distribution, reproduction and translation of the software and its
documentation (or excepts thereof) are prohibited without the prior
consent of Compass Health Brands Corp.
Compass Health Brands Corp reserves the right to change the software
and associated data without notice. All other rights reserved.
For questions about your TENS 7000® Rechargeable Device:
Compass Health Brands Corp
6753 Engle Road
Middleburg Heights, OH 44130
Tech Support: 888-549-4945, Option 2
Email: techcsr@compasshealthbrands.com
5
LIMITED WARRANTY
Congratulations on the purchase of your TENS 7000® Rechargeable Device.
Compass Health Brands Corp, warrants that your TENS 7000® Rechargeable
Device is free of defects in material and workmanship. This warranty shall
remain in effect for one (1) year* from the date of the original end user
purchase. If this Product fails to function during the warranty period due to
a defect in materials or workmanship, Compass will repair or replace the
respective Product without charge. Compass’ sole obligation in the case of
any breach of its warranty set forth in the manual shall be, at Compass’ option,
to replace the Product without charge to Compass’ purchaser, or to refund the
purchase price. It is at the discretion of Compass’ purchaser, if they will refund
their customer and/or end user. If the Product is requested to be returned
and product plus accessories is unopened/unused it can be returned minus a
25% restock fee, to the customer who purchased the Product from Compass.
Any repairs or modications to this Product performed by any unauthorized
centers or groups will void this warranty.
COMPASS HEALTH BRANDS SHALL RESERVE THE RIGHT TO REQUEST
PROOF OF PURCHASE FROM THE END-USER TO VALIDATE THE
WARRANTY PERIOD.
This warranty does not cover:
1. Replacement parts not provided by the manufacturer.
2. Defects or damage caused by labor furnished by someone other than
the manufacturer.
3. Any malfunction in the Product caused by product misuse, including,
but not limited to, the failure to provide reasonable and required
maintenance or any use that is inconsistent with the Product’s Manual.
COMPASS HEALTH BRANDS SHALL NOT BE LIABLE IN ANY
EVENT FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some
locations DO NOT allow the exclusion or limitation of incidental or
consequential damages, so the above limitation or exclusion may not
apply to you.
*The device warranty only applies to the device and does not include any
accessories. All accessories have a 6 month warranty, except the electrodes.
Damages to the device or accessories due to non-adherence with the
Instruction Manual and its warning and cautions will exclude the warranty.
6
To obtain replacement parts, service or a replacement device under this
warranty:
1. A claim must be made within the warranty period directly to Compass
or the company from whom you purchased the device.
2. An RMA number must be obtained from Compass in order to receive
replacements parts and/or return defective product under the
warranty.
3. To contact Compass’ Tech Support Department for troubleshooting
and/or replacement request, please call:
888-549-4549, Option 2.
This warranty gives you specic legal rights and you may also have other
rights which vary from location to location. Any representative or agreement
not contained in the warranty shall be void.
Information in this document is subject to change without prior notice. The
manufacturer of the equipment may have patents, patent applications,
trademarks, or copyrights covering material in this document. This document
does not grant license to any of these intellectual property rights. The
manufacturer shall not be liable for any errors and/or omissions for incidental
or consequential damages in connection with the performance, or use of
this material. All rights reserved. Without limiting the rights under copyright
law, no part of this document may be reproduced, stored in or introduced
into a retrieval system, or transmitted in any way without the express written
permission of the manufacturer.
7
FOREWORD
This manual has been written for the owners and operators of the TENS 7000®
Rechargeable. It contains general information on the instructions for safety,
intended use, working principle, operation, maintenance, trouble shooting,
and warranty. In order to maximize the use, efciency, and working life of
your unit, please read this manual thoroughly and become familiar with the
controls, as well as the accessories, before operating the unit.
INDICATIONS FOR USE
The TENS 7000® Rechargeable is intended for use by medical specialists
and by an end user. Users must have the basic physical and cognitive
prerequisites such as vision, hearing, and literacy. The TENS 7000®
Rechargeable is intended to be used for:
1. Temporary relief of pain due to exercise or normal household
work activities
2. Sore and aching muscle pain in the upper and lower extremities
3. Minor aches and acute pain.
8
Medical Device
Manufactured for:
Medical Device
Correct Disposal of This Product (Waste Electrical & Electronic Equipment)
Statement: Contact the local authorities to determine the proper method of
disposal of potentially bio-hazardous parts and accessories.
Medical Device
Type BF applied part complying with IEC 60601-1
This symbol indicates that this device is a Class II equipment according to
IEC 60601-1 (when charging)
Medical Device
Refer to instruction manual/ booklet
SYMBOLS
Symbols on the device and throughout the manual:
Medical Device
This side up
The transportation package must be vertical and straight up during
transportation.
Medical Device
Fragile, handle with care
The product inside the packaging could be easily damaged if dropped or
handled without care and attention.
Medical Device
Keep away from rain
The product package should keep out of the rain and not to store it in damp
conditions
Medical Device
Temperature limitation
The product package should be stored at a temperature between
-4° F and 131°F (-20°C and 55°C).
Medical Device
Upper limit of humidity
The product package should be stored at a humidity less than 93%.
Atmospheric pressure limitation
The product package should be stored at an atmospheric pressure between
86kPa and 106kPa.
Symbols on the package
+55° C
93%
106kPa
86kPa
-20° C
9
PRECAUTIONARY DEFINITIONS
The precautionary instructions found in this section and throughout this
manual are indicated by specic symbols. Understand these symbols and
their denitions before operating this equipment.
The denition of these symbols is as follows:
Medical Device
CAUTION
Text with a “CAUTION” indicator will explain possible safety infractions that
could have the potential to cause minor to moderate injury or damage to
equipment.
Medical Device
WARNING
Text with a “WARNING” indicator will explain possible safety infractions that
will potentially cause serious injury and equipment damage.
Medical Device
Refer to Instruction Manual/Booklet
NOTE: Throughout this manual, NOTE may be found. These Notes are
helpful information to aid in the particular area or function being described.
Medical Device
Type BF applied part
Accessories are considered a BF applied part.
10
WARNINGS AND CAUTIONS
Please read the user manual entirely before using the TENS 7000®
Rechargeable and take care of what follows:
Medical Device
WARNING
Read, understand, and practice the precautionary operating instructions.
Know the limitations and hazards associated with using the TENS 7000®
Rechargeable. Observe the precautionary and operational decals placed
on the unit.
Please reference the EMC Guidance at the end of the manual regarding
special precautions and electromagnetic environment needed when using
the device.
Improper installation, operation, or maintenance of the TENS 7000®
Rechargeable may result in malfunctions of this unit or other devices.
DO NOT use the device in the presence of a ammable anesthetic
mixture with air or oxygen, or nitrous oxide.
In case of device failure or other obvious defects, turn the unit
off immediately, and notify the company you purchased the
device from.
DO NOT use on persons with implanted demand type cardiac
pacemakers or debrillators.
DO NOT use on persons with severe heart failure or arrhythmia.
DO NOT apply pulsed electrostatic elds over areas in which symptoms of
existing thrombosis or thrombophlebitis are present.
DO NOT apply pulsed electrostatic elds over, or in proximity to,
cancerous lesions.
DO NOT apply pulsed electrostatic elds over swollen, red, or inamed
areas or skin eruptions (e.g., phlebitis, thrombophlebitis, varicose veins).
DO NOT apply pulsed electrostatic elds when the patient is in the bath
or shower.
11
DO NOT apply pulsed electrostatic elds while the patient is driving,
operating machinery, or during any activity in which pulsed electrostatic
elds can put the patient at risk of injury.
DO NOT use this device if you have a cardiac pacemaker, implanted
debrillator, or other implanted metallic or electronic device. Such use
could cause electric shock, burns, electrical interference, or death.
DO NOT use this unit for purposes other than treatment indicated in this
manual.
DO NOT use the TENS 7000® Rechargeable with high frequency surgical
equipment on the patient. It will cause unstable output when the unit is
close to the high frequency equipment (in the same room and without
shield).
DO NOT use this device simultaneously with other therapeutic device
(such as microwave, shortwave), to avoid mis operation. Operation in
close proximity (e.g. 3 ft) to a shortwave or microwave therapy device
may produce instability in the device output.
Be sure to use only the specied battery provided by the manufacturer
and listed in this manual under Technical Specications. If there are issues
with the battery (based on the low battery indicator) please contact your
distributor or the manufacturer.
Please stop using the battery when it appears abnormal, such as bulging,
cracked housing, or any shape changes.
NEVER perform unauthorized service work.
Please dispose of the equipment and other accessories according to local
regulations. DO NOT treat them as household waste.
DO NOT put the device in re or water. If the batteries are not properly
disposed, it may cause a battery explosion.
12
If the unit is not functioning properly or you feel discomfort, immediately
stop using the unit. If you feel any discomfort with your body or skin,
consult the doctor and follow his/her instructions.
The adhesive electrodes are for single patient use only, DO NOT use on
another patient, to prevent infection.
If the adhesive electrodes loses viscosity, please replace the electrode in
order to maintain good electrical connection and to avoid potential injury.
DO NOT secure electrodes with none or little viscosity, using any other
adhesive method such as, tape, Band-Aid, wraps, etc. Electrodes MUST
be replaced if not attached completely to the treatment area, including
lifting edges.
Patients with suspected or diagnosed heart disease should follow
precautions recommended by their physicians before using this device.
Keep this device out of the reach of children.
DO NOT use this device while sleeping. The main device may malfunction
or overheat, or the electrodes may move to an unexpected region or
potentially disconnect and cause harm to the patient.
Medical Device
CAUTION
This is a Class II medical device but Federal law allows these devices to be
sold over-the-counter (no prescription needed).
ALWAYS check the device and the accessories for damage before use.
Take care not to allow water to enter the device. Liquid penetration could
damage the device.
DO NOT use volatile liquids, such as paint thinner or benzene, because
they may damage the plastic casing.
Ensure that the connectors are fully dry before connecting to the device.
Use this device only with the accessories recommended by the
manufacturer.
13
Handle the device with care. DO NOT drop, knock, or shake the device.
Rough handling can damage internal circuit boards.
DO NOT press, bend or damage the electric cable.
Please charge the device at least every three months during long-term
storage.
DO NOT use this device while driving.
DO NOT use this device in areas with high humidity.
14
PRODUCT DESCRIPTION
The TENS 7000® Rechargeable device is a powerful non-invasive alternative
for safe and effective pain relief. It was designed with 5 different advanced
modes to relieve your pain when you need it the most. All the parameters
are adjustable on the easy to read large digital display screen, that uses tiny
electrical pulses through electrodes attached to the skin, to decrease the
perception of pain.
CONTRAINDICATIONS
DO NOT use the device over carotid sinus (neck) region.
TENS devices can affect the operation of demand type cardiac
pacemakers and is suggested to consult with your physician
before using.
DO NOT use if you have heart disease, without consulting a physician.
DO NOT stimulate on any site that may cause current to ow
transcerebrally (through the head).
DO NOT apply TENS on undiagnosed pain syndromes until etiology is
established.
DO NOT use if you have any of the following diseases:
o Acute infections
o Acute inammations with participation of pathogen agents
o Active tuberculosis
o Acute venous disease (untreated trhomoses)
o Untreated malignant processes
o Erysipelas
o Patients with cardiac pacemakers and other
electronic implants
o Untreated heart disorders and diseases, especially cardiac
insufciency, decompensated cardiac edema, and
cardiac arrhythmia
o Pregnancy
o Infectious skin diseases
o Vertebrobasilar insufciency (VBI)
15
GENERAL
Product Name TENS 7000
®
Rechargeable
Product Model DT7303
Device Dimensions 110 x 62 x 20 mm
Screen Size 44 x 48 mm
PERFORMANCE
Channels 2
Output Waveform Symmetrical Biphasic Pulse
Output Voltage Adjustable, 0-100mA(p-p), at 1000 ohm load
Device Intensity 50 levels
Pulse Width Adjustable, 5-300 us, 10 microseconds/step
Pulse Rate Adjustable, 2-150 Hz, 1/step
Power Source (Battery) 500mAh lithium battery
Modes Five Modes: Normal , Burst, Modulation, SD1 & SD1
Timer
Adjustable, from 10-90 mins or Continuous. Adjustable in 5
min increments from 10-55 minutes and 10 min increments
from 60-90 minutes. Treatment time counts down automatically
Patient Compliance
Meter Unit can store up to 60 sets of records, total recorded
time is 999 mins
Low Battery Indicator
A low battery indicator will show up on the LCD screen,
in the upper right hand corner, to let you know when it’s
getting low. It is recommended to charge the batter if there
are only 1 bars on the low battery indicator and it's ashing
Operating Conditions Temperature: -50˚F~185˚F
Relative Humidity: <80%
Atmosphere Pressure: 750hPa
Storage & Transport
Conditions
Temperature: -50˚F~185˚F
Relative Humidity: <80%
Atmosphere Pressure: 75-106KPa
Tolerance There may be a +/- 20% of all parameters and +/- 10% of
intensity and voltage
TECHNICAL SPECIFICATIONS
16
MODE DESCRIPTION/PARAMETERS
Normal
Mode
1) Timing:
10~90 minutes
2) Frequency:
2-150Hz
3) Pulse width:
50-300μS
Pulse Width and Pulse Rate are
adjustable. This mode creates
continuous stimulation based on the
setting value.
Burst Mode
1) Timing:
10~90 minutes
2) Pulse train frequency:
0.5-5Hz
3) Pulse width:
50-300μS
Burst Rate: Adjustable from 0.5-5Hz
Pulse Width: 50-300us
Frequency xed: When 0.5-1hz, adjust
0.1hz each time, when 1-5hz, adjust 1hz
each time.
Modulation
Mode
1) Timing:
10~90 minutes
2) Pulse train frequency:
2-150Hz
3) Pulse width:
50-300μS
Modulation mode is a combination of
pulse width and pulse rate modulation.
Continuous stimulation, from 50% set of
width to 50% set of rate.
SD1 Mode
1) Timing:
10~90 minutes
2) Pulse train frequency:
2-150Hz
3) Pulse width:
50-300μS
SD1 (Strength-Duration) consists of
automatic modulation of 10 seconds
intermittent stimulation.
SD2 Mode
1) Timing:
10~90 minutes
2) Pulse train frequency:
2-150Hz
3) Pulse width:
50-300μS
SD2 (Strength-Duration) consists of
automatic modulation of 10 seconds
intermittent stimulation.
10 seconds
10 seconds
0.5 sec
50% of
Set Width
0.5 sec
50% of
Set Rate
0.5 -5 bursts
per second
10 pulses
per burst
17
DEVICE INSPECTION
DEVICE CONSTRUCTION
Item Description Item # QTY UOM
TENS 7000® Rechargeable device DT7303 1 Each
Black Carrying Case CC7303 1 Each
45” Black lead wires WW3005 2 Pack
USB Charging Cord DT7303X 1 Each
TENS 7000® Electrodes (2”x 2” White Cloth) DT7202-PK1 4 Pack
Instruction Manual N/A 1 Each
1. Channel 1 Port
2. Channel 2 Port
3. Type C Charging Port
4. On/Off/Play/Pause
5. Increase/Decrease CH 1
6. Increase/Decrease CH 2
7. Set Button — Change
Parameters
8. Mode Button — Change Mode
9. Belt Clip
1 2
3
56
47
9
8
18
ACCESSORIES
Intended Use
Electrodes are intended for use as a
disposable, conductive adhesive interface
between the patients skin and the electrical
stimulator.
Directions For Use
Application
1. Clean skin thoroughly prior to each
application of electrodes. Electrodes do
not stick well if any lotion, oil, make-up,
dirt, etc. is left on skin.
2. Insert the pins of the lead wire from the
device into the electrode wire
connectors.
3. Remove the electrodes from the
protective liner and apply firmly to
the skin. Adhesion improves when
electrodes reach skin temperature.
Removal
1. Make sure device is turned off. Lift at the
edge of electrodes and peel. DO NOT
pull on the lead wires when removing
electrodes from the release liner or skin.
You may damage the electrodes if you
do so.
2. Place the electrodes on the liner and
remove the lead wire by twisting and
pulling at the same time.
Care and Storage
1. Between uses, store the electrodes in the
resealable bag in a cool, dry place.
2. The life of the electrodes varies
depending on skin conditions, storage,
amount of use, type of stimulation and
stimulation site. Electrode life may be
extended by carefully following the
application instructions above and
below.
3. Avoid electrodes from being exposed to
direct sunlight or extreme humidity.
Recommended storage conditions:
41º – 86º, Relative Humidity: 40 – 70%
4. DO NOT leave the electrodes uncovered
in air as this will decrease the viscosity
and performance of the product.
Caution
1. Read instructions carefully prior to use.
2. The electrodes are intended for single
patient use only.
3. DO NOT apply to broken skin. Should
skin rash occur, discontinue use and
contact your physician. DO NOT use
while driving a motorized vehicle or
while operating machinery.
4. DO NOT disassemble or alter electrodes.
5. For use with TENS and EMS type
devices only.
6. DO NOT use on children or infants.
These electrodes have not been
evaluated for pediatric use.
For questions or comments regarding
product, please contact 800-376-7263.
Exp Date: YYYY-MM-DD
Lot #:
Size: 2”x2” White Cloth
Shape: Square
Qty: 4/pk
Manufactured for: Compass Health Brands Corp.
Middleburg Heights, OH 44130
2”x2” Square – White Cloth Electrode
Self-Adhesive Electrode Gel
Premium Quality
Reliable & Reusable
Flexible
4 Electrodes Per Package
125mm
160mm
125mm
(01)000922371617595(10)TR11150101(17)20161030
SAMPLE UDI
NOT FOR INDIVIDUAL RESALE
2050.19.04.A ©2019 Compass Health Brands Corp.
Made in China
2.0mm plug lead wires (2/pk)
2”x 2” White Cloth
Electrodes (4/pk)
Carrying Case
USB Charging Cord
Charging the Battery
1. When the device is turned on, check the low battery indicator.
The low battery indicator is located in the upper right hand
corner of the device.
2. When the battery is low and the battery indicator blinks stating that
the battery needs to charge. Turn off the unit.
3. The Lithium battery can be recharged by connecting the USB side of
the charger to a computer or a wall adapter charging box and then
connecting the other side of the cord to the bottom of the device.
A green light shows that it is charging. The charging process will can take up
to two hours to complete a full charge.
NOTE: Only charge the unit when battery is completely drained the rst 2
times. Unplug the charger from power outlet when charging is complete.
When stimulation intensity decreases, it indicates that the device needs
charging. DO NOT use the device while charging.
19
SET UP INSTRUCTIONS
Prepping the Treatment Area
Proper preparation of the treatment area, covered by the electrodes, allows
more stimulation to reach targeted tissues, prolongs electrode life, and
reduces the risk of skin irritation. After connecting the lead wire(s) to the
stimulator, use the following steps to prepare your skin at the electrode
placement sites:
1. Determine the placement sites for the electrodes. You must use a
minimum of 2 electrodes.
2. Wash the area with mild soap and water (DO NOT use alcohol). Rinse
and dry thoroughly.
3. When removing electrodes, ALWAYS remove by pulling from the
electrode surface (not the attached wire) in the direction of hair
growth.
Placement of the Electrodes
1. Connect the lead wires to the
electrodes before applying
them to the treatment area.
2. Connect the lead wires to
the output sockets at the
top of the unit.
3. Remove the protective from the electrodes from the plastic liner
before placing onto the treatment area.
Medical Device
WARNING
To avoid an electrical short, NEVER put two electrode pads together.
They must be at least 2” but not more than 6” apart.
20
Setting Treatment
NOTE: DO NOT turn the unit on until all electrodes (2 or 4) and lead wires are
properly attached.
1. Turn on the unit by pressing the
Selecting the Mode
This device includes ve treatment modes to choose from:
Burst
Normal
Modulation
SD1 (Strength-Duration 1)
SD1 (Strength-Duration 2)
For the specics on how each mode delivers stimulation, please refer to the
Technical Specications Table located at the front of the of manual.
1. Press the until there is a border around the desired
mode as shown.
2. To change the parameters (such as pulse width, pulse rate, etc), press
the and the number for pulse width will blink.
2a To increase or decrease the pulse width, to your desired setting,
press either the until desired number is reached.
2b To change the next parameter, press again and the next
parameter (such as pulse rate) will blink. Refer to 2a, above to
increase or decrease the parameter to the desired setting.
Selecting the Treatment Time
Press until the time under the clock is blinking. To increase or decrease the
timer, press until desired time is reached. Treatment time ranges from
10 - 90 mins and Continuous, as indicated by the --- instead of a number.
NOTE: If you change modes during the course of a therapy session, the
treatment time will not reset unless you manually reset it by performing the
steps described above.
NOTE: It is recommended to treat 10 mins per day and gradually increase
either the length of your treatment or the number of 10 min treatments per
day (not to exceed 30 mins total). After a period of adaptation, it is okay to try
other Modes and increase time and intensity.
21
Adjusting Therapy Intensity Level and Start Treatment
1. Once all the parameters have been set, gradually increase the
intensity on CH1 by pressing the + button for the corresponding
lead wire and electrode connected, at the top of the device, until a
comfortable stimulation is felt. If using CH2, do the same for that
channel. Once the intensity is adjusted, the treatment starts and the
timer counts down.
Special Features
1. Lock Function
If in an emergency, or you want to reposition the pads, press the
Pause key (“II” button) to lock the device, the “MODE” display will
blink. The device will not work no matter what key you press on the
control panel, it is locked. To unlock press the Pause key again.
2. Automatic Shut off
The device automatically turns off when the time for your therapy
session has elapsed.
3. Low Battery Status Indicator
NOTE: When the battery is low and the LCD screen blinks, it indicates that the
battery needs to charge. Turn off the device, and charge the battery.
Turning off the Device
1. The device turns off automatically after the therapy session time
has elapsed.
2. To turn the unit off manually, press and hold the On/Off switch. The
display will go blank and the device will turn off.
3. In an emergency you may also pull the connector(s) from the device
and then remove the electrode pads.
NOTE: To prevent unpleasant electric shocks, never remove the pads while it
is still turned on.
NOTE:
1. Never connect this product with a common headphone.
2. Please do not touch the USB port when using the device. The USB port
is only used to connect the charger, do not connect other devices
.
3. Only use a charger that has been obtained from the manufacturer of
the TENS 7000® Rechargeable device.
4. The battery needs to be charged for up to 10 hours before the rst use.
22
MAINTENANCE AND STORAGE INSTRUCTIONS
1. Alterations and repairs
1. Any repairs or modications to the device, attempted by anyone other
than the manufacturer, will immediately void the warranty. DO NOT
attempt repairs or modications on the the device, as it can negatively
affect the safety and performance of the device, as well as cause harm
to the individual using the device.
2. The manufacturer is only responsible for the safety and performance of
TENS 7000® Rechargeable when readjustments, alterations and repairs
are carried out by authorized individuals and when the TENS 7000®
Rechargeable is used in accordance with the user instructions.
3. Qualied technicians who are familiar with the technical features of
the device have been provided with circuit diagrams, PCB drawings,
component lists and setting instructions by the manufacturer.
2. Cleaning and maintenance
For the device:
1. To keep the device clean, use a soft and dry cloth for dust or a soft
damp cloth for any dirt and smudges. DO NOT use any cleaning
solutions to clean the device or the electrodes.
2. DO NOT use or store the device where there are magnetic elds or
electric waves (near TV set or speakers).
3. DO NOT place the devices in areas of high temperature, high
humidity, or under direct sunlight.
4. Keep the device out of reach of children.
5. All worn accessories should be disposed of according to your local
regulations.
For electrodes:
Refer to the following suggestions:
1. Unplug the output cord from the output socket at the top of the
device after each use. Place electrodes on the protective liner for
storage. NEVER fold the electrodes.
2. Between uses, store the electrodes in the reusable bag in a shady
place. Storage temperature: +5°C~+27°C (41~86°F) and humidity of
40%~70%. No need to sterilize.
23
3. Never apply the electrodes to any other surface other than your
skin. If the electrodes become soiled or dirty, the adhesive quality
may decrease. In this case, moisten the surface of the electrode with
one tiny drop of water and wipe away the dirt. This may allow one
additional use of the electrode, only if the electrode is completely
adhered to the treatment area with no lifting. If there is any lifting of
the edges, replace with a new electrode. If an electrode is used with
poor connection to the patient, it could cause a shock or burn.
NOTE: Too much water will result in a loss of adhesion on the
electrode.
4. The life of the electrodes varies depending on skin conditions,
storage, amount of use, type of stimulation, and stimulation site.
Electrode life may be extended by carefully following this Instruction
for Use. Expired electrodes are to be disposed of and do not harm
environment.
5. When the electrodes dry out and do not stick, replace with new
pads that are OTC 510K cleared and compatible with TENS 7000®
Rechargeable, with smallest area of 4cm2.
WARNING: The electrodes are intended for single patient use only!
For Lead wires
1. Disconnect the cables from the stimulator and electrodes.
2. DO NOT pull on the cables; only pull on the connectors attached to
the ends of the cables.
3. Store the stimulator with the cables in a clean, dry place.
3. Storage
Medical Device
CAUTION
DO NOT store in a damp area. Dampness may affect the device and
cause rust.
Normal working ambient temperature: -50°F~185°F
Normal working ambient humidity: ≤80%RH
Store and transport ambient temperature: -50°F~185°F
Store and transport ambient humidity: ≤93%RH
Medical Device
24
4. Technical checks
Technical checks on the device should be performed every 24 months.
These include:
1. Checking the device for completeness.
2. Visual check:
• for mechanical damage
• or damage to all cables and connections
5. Disposal of the Unit
To dispose of the unit, its accessories and packing materials, take appropriate
actions in accordance with the rules and regulations in force in your area to
prevent adverse ecological effects.
25
TROUBLESHOOTING
Problem Possible Causes Try this Solution
One pad feels
stronger than
the other.
This is normal. Different areas of
your body will react differently.
Nothing needs to be done. Make sure
the pads are sticky and are making good
contact.
The intensity
is not felt. Very
weak intensity
level.
Pads are not attached to the
body rmly.
Attach both pads rmly to the skin.
The transparent lms are still
stuck to the pads.
Peel off lm on the adhesive surface of
pads.
The pads stacked together or
overlap.
Do not stack pads together or overlap
pads.
The cord is not properly
connected to the unit.
Connect cord correctly into the jack.
The intensity setting is getting weak.
Increase the intensity level.
The battery capacity is low. Charge the battery.
The skin turns
red or the skin
feels irritated.
The adapter is not connected
properly.
Check to ensure the adapter is properly
connected to the device. Check if the
adapter is connected to an electrical outlet.
No power
source; no
display in LCD
The battery capacity is
depleted.
Charge the battery.
Power cut off
during use.
The battery is weak. Charge the battery.
The cord is broken. Replace the cord.
It is difcult to
attach the pad
to the skin.
Have you removed the
transparent lm from the pad?
Peel off lm on the adhesive surface of
pads.
Was the pad applied
immediately after washing?
Dry the pad.
Is the adhesive surface of the
pad damaged?
Replace the pad.
Adhesive
surface of pad
is not sticky.
Are you using pad when
perspiring?
Use when not perspiring, in a cool room.
Were the pads stored under
high temperature, high
humidity, or direct sunshine?
Replace the pad.
If the above measures are not effective, please contact your distributor or Compass Health Brands Tech
Support at Tel: 800-376-7263 Option 2; WEB: www.compasshealthbrands.com
26
Electromagnetic Compatibility
Important information regarding Electro Magnetic Compatibility (EMC)
With the increased number of electronic devices such as PC and mobile
(cellular) telephones, radio transceivers, mobile radio transmitters, radio-
controlled toys, and so on, Medical devices in use may be susceptible to
electromagnetic interference from other device. Electromagnetic interference
may result in incorrect operation of the medical devices and create a
potentially unsafe situation. Medical devices should also not interfere
with other devices.
In order to regulate the requirements for EMC (Electro Magnetic
Compatibility) with the aim to prevent unsafe product situations, the
EN60601-1-2 standard has been implemented. This standard denes the
levels of immunity to electromagnetic interference as well as maximum
levels of electromagnetic emissions for medical devices.
This unit has been thoroughly tested and inspected to assure proper
performance and operation! This product needs special precautions
regarding EMC and needs to be installed and put into service according to
the EMC information provided, the following tables recommend minimum
separation distances between portable and mobile RF communications
equipment and the TENS unit.
Medical Device
CAUTION
The use of accessories and cables other than those specied by TENS
7000® Rechargeable, with the exception of cables sold by TENS 7000®
Rechargeable as replacement parts for internal components, may result in
increased emission or decreased immunity of the device.
DO NOT use a mobile phone or other devices that emit electromagnetic
elds, near the unit. This may result in incorrect operation of the unit.
This device SHOULD NOT be used adjacent to or stacked with other
equipment and that if adjacent or stacked use is necessary, this device
should be observed to verify normal operation in the conguration in
which it will be used.
Refer to further guidance below regarding the EMC environment in which
the device should be used.
27
There is no guarantee that interference will not occur in a particular
installation. Radiated or conducted electromagnetic signals can cause:
1) As to devices:
Deviation of the values of pulse duration, amplitudes, and repetition
frequencies, may impair the unit’s essential performance. The device has
passed EMC highest interference level test, and the parameters do not
deviate the essential performance requirement.
The device displays abnormally in LCD.
2) As to patients:
The sensitivity of stimulation may be weaker or stronger, but it does not
produce safety issues.
It cannot achieve expected effect.
If this equipment is found to cause or respond to interference, attempt to
correct the problem by one or more of the following measures:
If feeling too weak or too strong stimulation, adjust the strength level to
an acceptable level.
If the device display is abnormal, power off and restart the device and
check whether it shows properly.
Re-orient or re-locate the affected device.
Increase the separation between the unit and the affected device.
Power the equipment from a source other than that of the affected
device.
Consult the service representative for further suggestions.
3571.22.08.A ©2022 Compass Health Brands Corp.
Manufactured for:
Compass Health Brands Corp.
6753 Engle Road, Middleburg Heights, OH 44130
Ph: 800-376-7263
www.compasshealthbrands.com
Made in China
10


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