Manual Coffeemaxx Thermo Twin (page 19 of 40) (English, German, Dutch, French)

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Decalcifying

The appliance must be decalciﬁ ed from time to time. The frequency of how often your appli-

ance must be decalciﬁ ed depends on the hardness of your water and how often you use the

appliance.

• Use a commercially available decalciﬁ er for decalcifying the appliance and follow the manu-

facturer’s instructions on using the decalciﬁ er.

• Decalcify the appliance if...

...you notice increased noise during use.

...the appliance emits an excessive amount of steam during use.

...the appliance’s brewing process takes longer.

...if the appliance no longer pumps water out of the water tank although it is full.

• In the event of regular use, the appliance should be decalciﬁ ed...

...once a year if you live in an area with low water hardness.

...every three months if you live in an area with moderate water hardness.

...every month if you live in an area with high water hardness.

Troubleshooting

If the appliance is not working properly, please check whether you are able to rectify the

problem yourself. Otherwise contact customer service. Do not attempt to repair a defective

appliance yourself!

Problem Potential cause/solution

The appliance is not working.

• Is the appliance activated?

• Is the plug properly connected with the socket?

• Is the socket defective? Try another socket.

• Check the fuse for your mains connection.

The ﬁ lter insert overﬂ ows.

• The permanent ﬁ lter has not been inserted properly.

• The ﬁ lter insert is not correctly seated in the appli-

ance.

• The insulated ﬂ ask is not correctly positioned on the

heating plate.

• There is too much coffee in the ﬁ lter.

• The valve on the ﬁ lter is plugged or broken.

The appliance does not brew

any coffee and/or only brews

coffee very slowly.

• There is no water in the water tank.

• There are no coffee grounds in the ﬁ lter.

• The ﬁ lter insert is not correctly inserted in the appli-

ance.

• The coffee is ground too ﬁ ne and plugs the ﬁ lter.

• The appliance must be decalciﬁ ed.

05999_DE-GB-FR-NL_V0.indb 1905999_DE-GB-FR-NL_V0.indb 19 09.12.10 12:2309.12.10 12:23

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Coffeemaxx Thermo Twin Manual

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