773881
17
Zoom out
Zoom in
Previous page
1/20
Next page
17
6. FAQs
PROBLEM PROBABLE CAUSE SOLUTION
The heater
does not
warm up
The heater is in energy saving mode Increase the temperature in the heater if you need more room temperature.
The room
does not
reach the
desired
temperature
Incorrect setting of the set temperature Check the set temperature on the display to verify it is the desired temperature.
Improper sizing, the heater is too small for
the room
The power rating of the heater is not adequate for the place in which it has been
installed. Select a larger heater.
Large Height Make sure the heater is installed at the correct mentioned height or increase the
set temperature to compensate the probe reading.
Lower and upper grids are obstructed. Do not place anything on top or below the radiator.
The heater
does not
operate
Set temperature below the room
temperature
Rise the radiator's set temperature until it is 1 degree above the room
temperature.
Control panel switch and protection down
Check that the automatic control is not down.
Make sure the installation is correct and that there are independent lines for the
heating system with a 2.5 mm2 cable gauge and a maximum power of 3500 w
The switch at the side of the heater is
turned OFF Set the switch at the right side of the heater to position “I”.
The set programme is in an OFF period. Check that the set program is correct for the time period and change if necessary
or put in manual mode and override.
Appearance
of stains on
the wall just
above the
radiator
Heater located at a very low height The minimum height from the floor to the radiator's lower part must be at least
25 cm.
Dust accumulation in the lower grid. Vacuum any dust and loose carpet fibres below the heater.
Type of painting on the wall. Paints with a high content in rutile are likely to darken.
No response
from buttons
Control panel has been locked to prevent
pressing of buttons Press both + and - for 3 seconds, check 3.5.
Problems
setting the
WiFi gateway
Orange and green lights flash every 5
seconds. No server communication, check the Internet connection
Red light flashes Wifi network is not well set
Red and orange lights flash quickly The smartbox is not connected to the router
Orange and green lights flash quickly. The router does not assign a valid IP. Check the Internet connection.
The heaters
do not
communicate
with the WiFi
gateway
The heaters are not linked to the WiFi
gateway. Make sure the Link icon is fixed; if not, try linking again.
Distance exceeding 30 m and 2-3 walls. First link the nearest heaters, since each heater acts as signal repeater.
"Link" icon flashes. Check the Wifi gateway
17


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Climastar Silicium One at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Climastar Silicium One in the language / languages: English as an attachment in your email.

The manual is 1.93 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info