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10.-FAQs
PROBLEM PROBABLE CAUSE SOLUTION
Incorrect setting of the set temperature Check the set temperature on the display to verify it is the desired temperature.
Improper sizing The power is not the adequate for the place where it has been installed
Air trapped in the heat exchanger Bleed the heat exchanger
No water flow Check the boiler or the heat pump.
Bad sizing of the boiler or the heat pump Check the boiler or the heat pump.
Input and output grids are obstructed
Do not place anything on top of the radiator and do not install it inside a hole made
in the septum
Check that the automatic control is down. If it is down put it up.
Make sure the installation is correct and that there are independent lines for the
heating systems with a 2,5mm2 cable gauge and a maximum power of 3500w
Switch is off Press the switch.
A different programme is loaded. Check or load again the programme you desire.
Device located at a very low height Minimum height from the floor to the device's lower part must be at least 25cm.
Dust accumulation in the lower grid
Vacuum it. The vacuuming should be done at the beginning of each heating season.
Type of painting on the wall Paints with a high content in rutile are likely to darken
Fan speed is zero Select other fan speed
Winter mode, the boiler is not working Start the boiler
The fan does
not work
The device
does not heat
up
Equipment placement is not correct
Avoid placing the device near areas of movement of air (windows, doors,....) and/or
places that make difficult heat transfer. An inmediate solution is to increase the set
temperature to correct the error in temperature setting and reading
The device
does not
work
Control panel switch and protection down
The radiator
stains the
wall
17


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