temperature Check the set temperature of the thermostat.
Improper sizing The power rating of the heater is not adequate for the place in which it
has been installed.
Heat outlet slots at the top
or air inlet slots at the base
are obstructed
Neither place anything on top of the radiator nor install it inside a hole
made in a cavity wall
Set temperature below the
room temperature
Rise the set temperature until it is 1 degree above the room
temperature
The radiator does
not work
Control panel switch and
protection down
Check that the automatic control is not down. If it down, put it up.
Make sure the installation is correct and that there are independent
lines for the heating System with a 2.5 mm2 cable gauge and a
maximum power of 3500W
The switch is turned to
the off position Press at least one switch of the heater.
9.- GUARANTEE
WARNING ABOUT CORRECT DISPOSAL OF THE PRODUCT ACCORDING TO THE EUROPEAN DIRECTIVE 2002/96/CE.
Environmental information for customers within the European Union. The EU Directive 2002/96/CE declares that equipment carrying this symbol on it and/or
its packaging must not be disposed of alongside ordinary household waste. The symbol indicates that the product in question must be separated from
conventional household waste for disposal. It is the responsibility of the customer to dispose of this equipment and any other electrical and electronic apparatus
through collection points designated by the government and/or local authorities. By correctly disposing of and recycling this apparatus, you will be avoiding
possible negative consequences for the environment and human health. For more detailed information on safe disposal of this apparatus, consult your local
authority, the collection service and waste disposal in your area or ask in the shop where you bought the product.
CLIMASTAR guarantees that in the moment of its purchase the product is free of any defect in the materials and in the work force (limited guarantee). CLIMASTAR offers a
commercial and voluntary guarantee; conditions included are similar to those of the legal guarantee, being CLIMASTAR responsible for the non-conformities arisen in the
terms and conditions mentioned below. Moreover, CLIMASTAR offers a total warranty of 2 years in the spare parts.
CLIMASTAR is responsible for the non-conformities arisen within the 6 months following the date of sale. If the non-conformity arises after those 6 months, the user shall
prove that the non-conformity already existed when delivered. The user must inform CLIMASTAR of said non-conformity in a period inferior to two months.
To obtain the service under the terms of this warranty it is important to detail the device’s purchasing date because the warranty period starts with the purchase invoice of the
system customer. However, in no case this warranty will be liable for defects that may arise after thirty-six months from the manufacture date.
This warranty is strictly limited to the repairing in the factory of the manufacturing defect part or parts of the device, or to the complete replacement of the system when, in
the opinion of the manufacturer, it is not possible or is uneconomical. This does not include any other type of expenditure as an installation, assembly, disassembly or
transport.
This warranty does not cover defects and / or malfunction caused by accidents, misuse, negligence, wears, breakage, an incorrect installation and poor electricity supply to the
system. This warranty is also excluded if it is used with another purpose other than heating, for an alteration, modification, tampering or unauthorized repairing of the
product, and by other different causes beyond the manufacturer’s reach after the delivery of the product.
The warranty does not cover the costs and expenses incurred to access the device or installation, such as in hidden locations, heights, non-practicable ceilings.. Neither does it
include the costs derived from removing or replacing any structural element to access the device or the installation.
No heating system will be returned to CLIMASTAR without a previous codified and official MERCHANDISE RETURN AUTHORIZATION. CLIMASTAR assumes no
liability for any equipment that is returned without the previously mentioned MERCHANDISE RETURN AUTHORIZATION.
CLIMASTAR and/or its agents have the right to decide whether to replace the system or to repair the damaged components. None of these options will extend the original
warranty period.
Any reparation must be done by the Technical Service and authorized by the manufacturer and/or any of its agents; any manipulation done by unauthorized personal will void
this warranty. In case of substitution of the device the buyer must go to the selling centre which will be in charge of receiving the system.
RESPONSIBILITY LIMITATION: CLIMASTAR as a manufacturer is not responsible for any personal or material damage that directly or indirectly might result of a non
proper installation, from an improper handling or neither for the lack of technical qualified staff, nor for the installation costs which are expressly excluded from this
warranty.
None of the present conditions may be extended or modified without the express consent of CLIMASTAR.
Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.
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