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12. PROBLEMS AND SOLUTIONS
You can solve many simple problems with your wine cellar yourself, thus avoiding having to contact your
after-sales department. Try the following suggestions.
PROBLEM
POSSIBLE CAUSES
The cellar will not start
The cellar is not plugged in.
If your wine cellar is in an unheated room, refer to the
section "Winter Kit".
The fuse in your electrical installation has blown.
The cellar does not cool sufficiently
The thermostat position is set to provide insufficient
cooling: adjust it.
The external temperature is beyond the cellar’s
operating temperature.
The cellar is opened too often.
The door is not properly closed.
The door seal is not sealing correctly.
The cellar is too cold
The thermostat is set to provide excessive cooling:
adjust it.
The humidity level is too high
Bottle labels are coming unstuck
Humidity is regulated by the principle of
thermodynamics. During a cooling period, a frost forms
(cold air dries the air); humidity will fall to 40%. During a
heating period, the frost melts and humidity may reach
70%.
Taking an average of these two values, we obtain an
average humidity of 55%. It is essential to calculate an
average value over several cycles and not from a single
reading.
There are three alternatives for reducing the cellar’s
humidity:
- Replace the charcoal filters
- Dry the lava rocks
- Decrease the temperature slightly inside the
cellar.
The humidity level is too low
Humidity is regulated by the principle of
thermodynamics. During a cooling period, a frost forms
(cold air dries the air); humidity will fall to 40%. During a
heating period, the frost melts and humidity may reach
70%.
Taking an average of these two values, we obtain an
average humidity of 55%. It is essential to calculate an
average value over several cycles and not from a single
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