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25 EN
2. Open and remove the latch.
3. Take out the brush and remove any contamination.
4. Reinsert the brush. When you do this, rst insert the end
with the star-shaped recess.
5. Insert the latch and slide the latch fastener back in place.
Storage
Store the device in a cool, dry place which is protected from direct sunlight and is
out of the reach of children and animals.
If you do not want to use the device for a prolonged period, remove the re-
chargeable battery (4) to stay on the safe side (see section “Charging the
rechargeable battery”).
Troubleshooting
If the device does not work properly, check whether you are able to rectify the problem
yourself. If the problem cannot be solved with the steps that are listed, contact the cus-
tomer service department.
Do not attempt to repair a electrical device yourself!
Problem Possible cause / solution
The device only operates
slowly or doesn’t start.
Is the rechargeable battery (4) empty? Charge it.
The suction power is weak.
Is the battery too weak? Charge up the battery.
Is the dust container (7) full? Empty the dust container.
Is the HEPA lter (f) heavily laden with dirt? Clean it in
accordance with the “Cleaning and storage” chapter.
Is the suction opening plugged?
Turn off the device and remove the blockage.
It is also possible that some particles remain caught
in the carpet oor or that they are too large / too
heavy for the device to vacuum up. Simply remove
the debris by hand.
Dust escapes from the
device during cleaning.
Check whether the dust container and lterholder have
been inserted correctly and adjust the t if necessary.
Check whether the dust container is closed correctly.
Is the HEPA lter heavily contaminated? Clean it in
accordance with the “Cleaning and storage” chapter.
Is the HEPA lter worn or damaged? Replace the
HEPA lter.
The battery is not charging
up. The lamps (b, d) on the
charging station are off.
Is the battery seated correctly in the charging station?
Is the mains adapter (13) connected correctly to the
plug socket and the charging station?
Is the plug socket defective? Try another plug socket.
Check the fuse of the mains connection.
25


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