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Troubleshooting
If the device should stop working properly, rst check whether you are able to correct
the problem yourself.
Do not attempt to repair a defective electrical device yourself!
Problem Possible cause / solution
The vacuum cleaner
has no suction
power.
Is the mains plug not correctly connected with a socket?
Correct the position of the mains plug.
Is the socket defective? Try another socket.
Check the fuse for your mains connection.
The suction
performance
is poor.
Is the suction power set too low on the suction power
control? Turn the suction power control more towards
MAX.
Is the auxiliary air vent on the handle open? Close it.
Is the dust container too full? Empty the container.
• Are the lters heavily laden with dirt? Clean the cyclone
insert, motor lters and HEPA exhaust air lter.
Is the nozzle, telescopic tube or suction hose clogged?
Turn the device off, pull the mains plug out of the socket
and remove the obstruction (also see chapter “Assembly”).
The device
emits dust when
vacuuming.
Has the dust container not been closed properly and/or is
it not (properly) inserted in the device? Correct this.
• Are the lters heavily laden with dirt? Clean the cyclone
insert, motor lters and HEPA exhaust air lter.
The mains cable
will not completely
retract.
The mains cable has not been correctly retracted into the
device. Pull it out a little and press the cable retraction
button
again.
An unpleasant
odour develops
when vacuuming.
Are you using the device for the rst time? An odour often
develops when using new devices for the rst time. The
odour should disappear once you have used the device
a few times.
Technical Data
Article numbers: 08302 (gold)
08318 (red)
09897 (blue / silver)
04765 (pink / silver)
09096 (zebra design)
Model number: C-320-70 / C-320-80
Voltage supply: 220 – 240 V ~ 50 / 60 Hz
Power: 700 W
Protection class: II
Customer Service / Importer:
DS Produkte GmbH
Am Heisterbusch 1
19258 Gallin
Germany
Tel.: +49 38851 314650
(Calls to German landlines are subject
to charges. The cost varies depending
on the service provider.)
23


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