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Troubleshooting
The following is a troubling shooting guide to help you solve any issues that you may have
using the Clean Air Optima® dehumidifier CA-702 Smart.
Problem Possible Cause Solution
Device does not
switch on
Ineciency
dehumidification
The power cord does not
connect correctly
The water tank is full or water
tank is not in the correct
position
The filters are blocked by dust
The air inlet and outlet have
ablockage
The setting humidity is higher
than environmental humidity
The dehumidifier is in
Continuous air purification
MODE
Connect the power plug and
power socket correctly
Drain the water tank and replace
the water tank to the correct
position
Clean or replace the filters
Clean the blockage from the air
inlet and outlet
Set the humidity at least 5%
lower than environmental
humidity
Change the operation MODE
Noise The device is installed askew
The filters are blocked
Make sure the device is installed
uprightly
Clean or replace the filters
Display shows double
zero .
Filters need to be replaced.
Reset the timer for the filter
replacement by pressing and
holding the Humidity button for
about 3-5 seconds. If the indica-
tor light goes out, the timer has
been successfully reset
Washed clothes are
not dried
The room temperature is to low
Washed clothes are hard to be
dried under low temperature
conditions
Operation with Clean
Air Optima® App does
not work
Smartphone or tablet is not
connected to WiFi network
The device has no connection to
the network
Switch o the device and reset
the WiFi on the device by
pressing the Mode button for 5
seconds, the indicator light of the
WiFi will blink rapidly. Than follow
step 4 to 8 from chapter
Operation with Clean Air Optima®
App
13


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