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Troubleshooting
The following is a troubling shooting guide to help you solve any issues that you may have us-
ing the Clean Air Optima Air Purifier CA-507 Smart.
Problem Possible Cause Solution
Device does not
switchon.
The power cord does not
connect correctly.
The power cord is broken.
The filter is not installed
correctly.
Connect the power plug
andpower socket correctly.
Replace the power cord.
Install the filter correctly.
See chapter: How to use.
The air outlet
smellsfoul.
The filter traps too much odor
ordust.
The lifetime of the filters
hasexpired.
Replace the composite filters.
Replace the composite filters.
Poor purification
eect.
Check if the humidity
intheroomis too dry.
The device is placed in
an unventilated room or
surrounded by obstacles.
Increase the humidity.
Remove the obstacles.
No air is blowing out of
the device
The airinlet or airoutlet isbeing
blocked
Remove the obstacles
Operation with Clean
Air Optima® App does
not work.
Smartphone or tablet is not
connected to WiFi network.
The device has no connection to
the network.
Turn on the device and reset the
WiFi on the device by pressing
the WIFI button for 3 seconds, the
indicator light of the WiFi will blink.
Than follow step 3 to 10 from
chapter Operation with Clean Air
Optima® App.
Code EO is shown on
the display. PM2.5 Sensor not working.
Switch o the device and pull the
plug from the socket.
Connect the plug to the socket
and switch the device on again.
Code FFF is shown on
the display. Motor is blocked or stopped.
Switch o the device and pull the
plug from the socket.
Connect the plug to the socket
and switch the device on again.
Code EEE is shown on
the display.
PM2.5 Sensor and motor not
working.
Switch o the device and pull the
plug from the socket.
Connect the plug to the socket
and switch the device on again.
WARNING!
If the above recommended solutions do not work, please contact Clean Air Optima technical
support at the telephone number for your region. Do not attempt to disassemble, reassemble,
or repair the device as this may void the warranty.
11


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