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Troubleshooting
Before sending the machine to the Customer Services, use the following table to check whether you can rectify the fault yourself.
Fault Possible cause Solution
The power supply light
does not light
No power supply
WARNING:
Before searching for the fault, please turn the device off
During battery operation: check whether the battery has clicked
into place
During mains adapter operation: Put the mains plug in
correctly, if necessary, check the socket is working with another
appliance
no power supply/ mains switch
switched off
Switch the player on by the mains switch (Fig. 1/1)
No image displayed on
screen
During operation with a television
set:
Video cable not correctly connected
WARNING:
Before searching for the fault, please turn the device off
Check the correct fi t of the Video cable. Make sure that the jacks
are tightly in the sockets
no DVD/CD inserted Insert a CD/DVD
DVD/CD not compatible Use only compatible media
DVD/CD incorrectly placed in
CD/DVD-tray
Turn the CD/DVD around
CD/DVD is dirty Clean the CD/DVD around
CD/DVD is damaged Use a different CD/DVD
Incorrect settings Check the settings of your DVD-Player
The child protection system is
activated
Deactivate the child protection
The AV IN/OUT switch is not
correctly adjusted
Please switch over
No response when
pressing button
Power supply problem or static
charging of appliance
Switch off the main switch and pull out the mains plug. Insert the
mains plug into the socket and switch the player on again
No sound
During operation with a television
set:
Audio cable not connected
WARNING:
Before searching for the fault, please turn the device off
Check the correct fi t of the Audio cable. Make sure that the jacks
are tightly in the sockets
Volume turned to low Increase the volume by turning the VOL volume control (Fig. 1/6)
on the device
Increase the volume by pressing the „̈“ cursor button (Fig. 2/8)
Headphones not correctly inserted Check that the headphones are correctly positioned
Amplifi er switched off If you use an amplifi er for Audio output: check whether the
amplifi er is switched on
Incorrect settings Check the settings of your DVD-Player
DVD with DTS sound playback Use the AUDIO button to switch to AC3 sound
The remote control does
not work
Wrong direction The remote control is not pointed towards the DVD-Player
Too far away Make sure that the remote control is not further than 5 m away
from the player
Batterie empty Replace the batteries in the remote control
Titles are played in wrong
order
Playlist is used Delete the playlist
05_CTV758_GB 66 15.06.2007, 10:11:30 Uhr
66


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