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User Guide
Clarity, a Division of Plantronics, Inc.
4289 Bonny Oaks Drive,
Chattanooga,TN 37406
Tel: 800-426-3738 Fax: 800-325-8871
E-mail: claritycs@plantronics.com
Website: www.clarityproducts.com
©2011 Clarity, a Division of Plantronics, Inc.All rights reserved.
Clarity, D704, D702, D702HS, D704HS are trademarks or
registered trademarks of Plantronics, Inc.
Rev.A (04-08)
PRINTED IN CHINA
D704™
D702™
Big Button Cordless Phone
1
Important Safety Instructions.........................................................4
INSTALLATION
Installing your phone - Base............................................................8
Installing batteries - Handset...........................................................9
OVERVIEW
Handset Overview...........................................................................10
Base Overview..................................................................................14
Handsest Screen Icons....................................................................15
Handset Menu Structure................................................................16
Handset - Text Entry Table.............................................................17
HANDSET AUDIO OPERATIONS
Audio Tone Settings.........................................................................18
Audio Boost......................................................................................18
Audio Volume Settings....................................................................19
Mute....................................................................................................19
USING YOUR PHONE
Make a Call........................................................................................20
Temporary tone dialing...................................................................21
Answer a Call....................................................................................21
Ending a Call......................................................................................21
Chain Dialing.....................................................................................22
Redial List...........................................................................................23
Find the Handset..............................................................................24
Make an Internal Call.......................................................................24
Make a 3-way Conference Call......................................................25
TABLE OF CONTENTS
2 3
DIRECTORY
Add a New Directory Entry..........................................................26
View a Directory Entry...................................................................26
Search a Directory Entry by Name..............................................27
Edit a Directory Entry.....................................................................28
Delete a Directory Entry...............................................................28
SPEED DIAL NUMBERS
Add a Speed Dial Number..............................................................29
Dial a Speed Dial Number..............................................................29
Delete a Speed Dial Number.........................................................30
CALLER ID FEATURES
Missed Calls Indicator......................................................................31
Reasons for Missing CID information..........................................32
View the Call Log Entries...............................................................32
Store a Call Log Number into the Directory............................33
Delete an Entry in the Call Log....................................................33
Delete the Entire List in the Call Log..........................................33
HANDSET SETTINGS
LCD Language Settings....................................................................34
Voicemail waiting...............................................................................34
Clear Voicemail Indication...............................................................34
Set Date and Time............................................................................35
CID Time Synchronization..............................................................36
Set the Ringer Tone..........................................................................36
Set the Ringer Volume.....................................................................36
Set Key Tone......................................................................................36
BASE SETTINGS
Change the dial mode.....................................................................37
Set the Home Area Code...............................................................37
REGISTER/DEREGISTER HANDSETS
Register a Handset...........................................................................38
Deregister All Handsets.................................................................39
TROUBLESHOOTING
Troubleshooting................................................................................40
TABLE OF CONTENTS
TABLE OF CONTENTS
4 5
Privacy of communications may not be ensured when using this phone.
Warning: To maintain the compliance with the FCC’s RF exposure guideline,
place the base unit at least 20 cm from nearby persons.
Warning: To reduce the risk of re or injury to persons, read and follow these
instructions.
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the telephone.
3. Avoid contact with liquids. Do not locate base unit or handset near water, for
example, near a bathtub, wash basin, sink or laundry tub, in a wet basement or
near a swimming pool.
4. Avoid using a telephone (other than a cordless type) during a storm. There
may be a remote risk of electrical shock from lightning.
5. Do not use the telephone to report a gas leak in the vicinity of the leak.
6. Unplug this telephone from the wall outlets before cleaning. Do not use
liquid cleaners or aerosol cleaners on the telephone. Use a damp cloth for
cleaning.
7. Place this telephone on a stable surface. Serious damage and/or injury may
result if the telephone falls.
8. Do not cover the slots and openings on this telephone. This telephone should
never be placed near or over a radiator or heat register. This telephone should
not be placed in a built-in installation unless proper ventilation is provided.
9. Operate this telephone using the electrical voltage as stated on the base unit
or the owner’s manual. If you are not sure of the voltage in your home, consult
your dealer or local power company.
10. Do not allow anything to rest on the power cord or locate this product
in an area where the power cord is likely to be damaged by furniture or foot
trafc.
11. Do not overload wall outlets or extension cords as this can increase the
risk of re or electrical shock.
12. Never push any objects through the slots in the telephone. They can touch
dangerous voltage points or short out parts that could result in a risk of re or
electrical shock. Never spill liquid of any kind on the telephone.
13. To reduce the risk of electrical shock, do not take this phone apart.
Opening or removing covers may expose you to dangerous voltages or other
risks. Incorrect reassembly can cause electric shock when the appliance is
subsequently used.
14. Unplug this product from the wall outlet and refer servicing to the
manufacturer under the following conditions: when the power supply cord
or plug is frayed or damaged; if liquid has been spilled into the product; if
the telephone has been exposed to rain or water; if the telephone has been
dropped or the case has been damaged; if the telephone exhibits a distinct
change in performance; if the telephone does not operate normally by following
the operating instructions. Adjust only those controls that are covered by
the operating instructions. Improper adjustment may require extensive work
by a qualied technician to restore the telephone to normal operation; if the
telephone does not operate normally by following the operating instructions.
15. Never install telephone wiring during a lightning storm.
16. Never install telephone jacks in wet locations unless the jack is specically
designed for wet locations.
17. Never touch uninsulated telephone wires or terminals unless the telephone
line has been disconnected at the network interface.
18. Use caution when installing or modifying telephone lines.
19. This product should be operated only from the type of power source
indicated on the marking label. If you are not sure of the type of power supply
to your home, consult your local power company.
20. Do not attempt to open the AC adapter. There are potentially dangerous
voltages inside, and there are no serviceable parts.
21. Discontinue use of product and contact Clarity if the product overheats, has
a damaged cord or plug, if the product has been dropped or damaged or if the
product has come into contact with liquids.
22. Use only the AC adapter provided with this product or a replacement AC
adapter provided by Clarity.
23. This phone amplies sound to loud volumes. To prevent hearing damage,
all users of the phone should be informed of the high volume capability of the
phone and children should only use the phone when supervised by an adult.
24. Exposure to high volume sound levels or excessive sound pressure may
IMPORTANT SAFETY INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
6 7
cause temporary or permanent damage to your hearing. Although there is no
single volume setting that is appropriate for everyone, you should always use
your telephone with the volume set at moderate levels and avoid prolonged
exposure to high volume sound levels. The louder the volume, the less time
is required before your hearing could be affected. If you experience hearing
discomfort, you should have your hearing checked by a doctor. To protect your
hearing, you should:
A) Set the volume control in a low position and gradually increase
the volume as needed. Before pressing the BOOST button, reduce
the volume to the lowest level. Use the phone on the lowest
volume setting as possible.
B) Limit the amount of time you use the telephone at high volume
levels.
25. If you experience a skin irritation after using this product, discontinue use
and contact Clarity.
BATTERY SAFETY INSTRUCTIONS
Dispose of used batteries according to the instructions.
1. Do not dispose of the battery in a re as it may explode. Check with local
codes for possible special disposal instructions.
2. Do not open or mutilate the battery. Released electrolyte is corrosive and
may cause damage to the eyes and skin. It may be toxic if swallowed.
3. Exercise care in handling batteries in order not to short the battery
with conducting materials such as rings, bracelets and keys. The battery or
conduction material may overheat and cause burns.
4. Remove batteries when they are discharged and when the equipment will not
be used for an extended period of time. Dispose of batteries according to local
environmental laws.
5. Do not disassemble, heat, crush, deform or puncture batteries.
6. Do not attempt to charge non-rechargeable batteries.
7. Keep batteries out of the reach of children.
The package contains the following items:
1 Handset
1 Base station
1 Belt clip
1 AC power adapter
1 Telephone line cord
2 Rechargeable batteries
1 User guide
Your package includes all the items as shown here. If there is anything missing,
please contact our Customer Care Department immediately.
NOTE: PLEASE RETAIN A COPY OF PROOF OF PURCHASE FOR YOUR
RECORDS.
Location
For maximum coverage and reduce the interference, here are some guidelines
you should consider when you place the base unit:
- place it at a convenient, high,and central location with no obstructions
between the handset and base unit in an indoor environment.
- place it away from electronic appliances such as televisions, microwave ovens,
radios, personal computers, wireless devices or other cordless phones.
- avoid facing radio frequency transmitters, such as external antennas of mobile
phone cell stations.
- avoid plugging it into the same circuit as other major household electrical
appliances because of the potential for interference. Try moving the appliance
or the base unit to another power outlet.
If the reception for a base unit location is not satisfactory, move it to another
location for better reception.
Depending on the surrounding conditions as well as spatial and structural
factors, the range may be reduced. The range indoors is normally less than
outdoors.
PACKAGING CONTENTS/LOCATION
IMPORTANT SAFETY INSTRUCTIONS
8 9
Connecting the base station
1) Plug the power supply & line cord into the base station.
2) Plug the other end of power supply & line cord into the wall
socket, as shown.
3) Always use the cables provided in the box.
1) Slide out the battery compartment cover.
2) Place the two batteries as indicated. Follow the polarity.
3) Slide the battery compartment cover back.
4) Put the handset on the base and charge for 16 hours rst
time. A beep indicates that the handset is properly placed on
the base or charger.
Use only NiMH rechargeable batteries.
NOTE: Please refer to the Battery Safety Instructions on page 6 for
proper use and disposal of the batteries.
INSTALLING YOUR PHONE
Line Cord
INSTALLING/CHARGING BATTERIES
10 11
HANDSET OVERVIEW
1. RD/P (REDIAL / PAUSE)
In idle mode, press repeatedly to view the last numbers dialed
While entering numbers, press and hold to insert a dialing pause
(P)
2. AUDIO BOOST
During a call, press to enhance the clarity and loudness of your
caller’s voice.
3. MUTE / X (REMOVE)
During a call, press to mute the microphone
While predialing, press to delete a digit.
While reviewing the redial list, directory, speed dial list or caller
ID history, press to delete and individual entry.
When ringing, press to turn off the handset ringer temporarily.
4. VOLUME UP / DIRECTORY / SCROLL UP
In menu mode, press to scroll up the menu items
During a call, press to increase listening volume.
In idle mode, press to access the directory.
While entering names or numbers in the directory, press to
move the cursor to the right.
5. TALK OFF / CLEAR
During a call, press to end the call.
While using menus, press to cancel an operation, return to the
previous menu, or standby mode.
In idle mode, press and hold to erase the missed calls indicator.
When ringing, press to turn off the handset ringer temporarily.
HANDSET OVERVIEW
2
4
6
8
10
11
9
7
5
3
1
12
15
17
16
14
13
12 13
6. VOLUME DOWN / CALL LOG / SCROLL DOWN
In menu mode: Press to scroll down the menu items.
During a call, press to decrease listening volume.
In idle mode, press to access the call list.
While entering names or numbers in the directory, press to
move the cursor to the left.
7. ALPHANUMERIC KEYPAD, * (STAR), # (POUND)
In idle or editing mode, press to insert a digit / character.
0 key: while entering the directory names, press to insert a
space.
1 key: While reviewing a caller ID history entry, press repeatedly
to add or remove 1 in front of the telephone number before
dialing or saving it in the directory.
* key during a call, press to send touch-tone signals temporarily.
# key When reviewing a caller ID history entry, press repeatedly
to view the dialing options.
8. MICROPHONE
9. TALK ON / FLASH
Press to make or answer a call.
During a call, press to answer an incoming call when you receive
a call waiting alert.
10. MENU / SELECT
In idle mode, press to access menu items
In menu mode, press to select an items, save an entry or setting.
11. SPEAKER (on/off)
In idle / pre-dial mode: Press to make a call with the
speakerphone.
During a call: Press to toggle between the speakerphone and the
earpiece.
In Call List / directory/redial list entry: Press to make a call with
the speakerphone.
During ringing: Press to answer a call with the speakerphone.
12. TONE
During a call, press to change the quality of the audio to best suits
your hearing.
13. VISUAL RINGER LIGHT
Flashes when there is an incoming outside call or the telephone
base is paging all handsets.
14. EARPIECE
15. VOLUME UP / DIRECTORY / SCROLL UP
Refer to point 4 for the key instruction
16. VOLUME DOWN / DIRECTORY / SCROLL DOWN
Refer to point 6 for the key instruction
17. HEADSET JACK
We recommend the Plantronics™ headsets M210C©, M214©.
HANDSET OVERVIEW
HANDSET OVERVIEW
14 15
The screen display gives you information on the current status of the
telephone.
The speakerphone is turned on.
While reviewing the call list history, missed calls that
have not been reviewed.
The ringer is switched off.
New voicemail received from the telephone service
provider (network subscription is required).
The AUDIO BOOST feature is on.
The microphone is muted.
2/3 battery power level.
1/3 battery power level.
Flashes when low battery power level is detected,
needs charging.
Animation in cycle, battery is charging.
BASE OVERVIEW
FIND
Press the FIND button on the base station to page your
registered handset(s).
HANDSET SCREEN ICONS
16 17
MENU STRUCTURE
In idle mode, press <MENU/SELECT>, then <UP/DOWN> to browse the
menu items. Refer to the following for the menu structure.
Main
Menu
Directory Call log Intercom
Sub
menu
Review
Add contact
Speed dial
Review
Delete all calls
(Displayed only when
two or more handsets
registered.)
Main
Menu
Ringers Settings Registration
Sub
menu
Ringer volume
Ringer tone
LCD language
Clr voicemail
Key tone
Set date / time
Home area code
Dial mode
The following table shows you where each letter and punctuation character
can be found. This will be helpful when storing a name in the directory.
In editing mode, a cursor is displayed to indicate the current text entry
position. It is positioned at the right of the last character entered.
Writing Tips:
1. Once a character is selected, the cursor will move to the next position
after a short pause.
2. You can move the cursor within the text by <UP/DOWN> to amend
the text entry.
3. Press <MUTE/X> to delete the last character / digit.
4. Press and hold <MUTE/X> to delete the entire text string.
Keystroke Table
Number
key
Characters by number of key presses
1 2 3 4 5 6 7 8 9 10 11
1 1 . - ' ( ) * # & / ,
2 A B C a b c 2
3 D E F d e f 3
4 G H I g h i 4
5 J K L j k l 5
6 M N O m n o 6
7 P Q R S p q r s 7
8 T U V t u v 8
9 W X Y Z w x y z 9
0
Space
0
NOTE: When entering a name in the directory, the rst letter of each word
will be automatically capitalized.
HANDSET - TEXT ENTRY TABLE
HANDSET MENU STRUCTURE
18 19
Audio Tone Settings
Use this feature to change the quality of the audio of the handset to best suit
your hearing.
While you are on a call, press TONE repeatedly to select an equalizer setting:
Bass, Natural, Treble 1 or Treble 2, (the default setting is Natural).
The tone setting remains set until you change it again.
Audio Boost
Use the audio boost feature to enhance the clarity and loudness of your
caller’s voice on the handset earpiece .
To turn on this feature:
While you are on a call using the handset earpiece, press BOOST. The
AUDIO BOOST icon appears until you turn off this feature.
You must press BOOST every time you want to activate the feature.
To turn off this feature:
Press BOOST.
- OR -
Audio boost ends when you switch from the handset earpiece (normal
handset use) to the speakerphone.
Note:
Audio Boost ends when you end the call. If you end a call when the audio
boost feature is on, the handset earpiece listening volume automatically resets
to level 1 (the minimum setting) for the next call.
NOTE: D702 - amplication up to 30dB (in Audio Boost mode)
D704 - amplication up to 40dB (in Audio Boost mode)
Volume Control (earpiece and speakerphone)
During a call:
Press <UP/DOWN> to increase or decrease the listening volume. The current
setting is shown. When the volume reaches the minimum or maximum setting,
you hear two beeps. When you end the call, the setting will remain at the last
selected level.
Note: The handset earpiece volume setting (1-5) and speakerphone volume
setting (1-6) are independent.
Mute
Use the mute function to turn off the microphone while on a call. You can hear
the caller, but the caller does not hear you.
1. To mute the call
During a call, Press<MUTE/X>. When mute is on, the handset screen
shows Muted for a few seconds and the MUTE icon appears until you
turn off mute. Or mute is automatically canceled when you end the call.
Note: Mute will also be canceled automatically when you press <TALK
ON/ FLASH> to answer the second waiting call.
2. To un-mute the call
When mute is on, press <MUTE/X> and then resume speaking. When mute is
off, Microphone on appears temporarily on the handset screen.
HANDSET AUDIO OPERATION
HANDSET AUDIO OPERATION
WARNING: VOLUME MAY BE LOUD.
PROCEED WITH CARE.
20 21
Make a Call
1. Pre-dialing
Enter the phone number rst, then press <TALK ON/FLASH> or
<SPEAKER> to dial out the number. Press <TALK OFF/CLEAR> or
<MUTE/X> to clear the entry.
2. Direct Dialing
Press <TALK ON/FLASH> or <SPEAKER> to access dial tone, then enter
the phone number.
3. Dial a speed dial number
In idle mode, press and hold a dial pad key (0 through 9) to display the
desired speed dial entry.
The handset automatically dials out the displayed number.
- OR -
Press <TALK OFF/CLEAR> to stop dialing the displayed number.
Note: You need to set the speed dial number rst. If the speed dial
location you selected is empty, the screen shows the speed dial list
instead.
4. Call from Directory
1. In idle mode, press <UP> to access the directory. Alternatively, press
<MENU/SELECT> to access the directory from the main menu.
2. Press <UP> or <DOWN> to select the desired directory entry.
3. Press<TALK ON/FLASH> or <SPEAKER> to dial out to the selected
entry.
5. Call from the Call Log
1. In idle mode, press <DOWN> to access the call log. Alternatively,
press <MENU/SELECT> to access the call log from the main menu.
2. Press<UP/DOWN> to select the desired call log entry.
3. Press <TALK ON / FLASH> or <SPEAKER> to dial out to the
selected entry.
6. Call from the Redial List
1. In idle mode, press <REDIAL/PAUSE> to access the redial list.
2. Press <UP> or <DOWN> to select the desired redial number.
3. Press <TALK ON/FLASH> or <SPEAKER> to dial out to the selected
number.
Note:
Your handset automatically times the duration of every call. The call
timer will display a few seconds after the call has been made. It is shown
in hours, minutes and seconds format.
Temporary tone dialing
If you have pulse (rotary) dialing service only, you can temporarily switch from
pulse to touch-tone dialing during a call.
During a call, press <*>. Buttons pressed after this send touch-tone signals. The
telephone automatically returns to pulse dialing mode after you end the call.
Answer a Call
When the phone rings, press <TALK ON / FLASH> to use the earpiece
- OR -
Press <SPEAKER > to use the speakerphone.
End a Call
During a call connection on handset, press <TALK OFF/ CLEAR> to end
the call.
- OR -
Put the handset on the base station to end the call.
USING YOUR PHONE
USING YOUR PHONE
22 23
Chain dialing
This feature allows you to initiate a dialing sequence from numbers stored in
the directory, call log or redial list while you are on a call.
Chain dialing can be useful if you wish to access numbers other than phone
numbers (such as bank account information or access codes) from the
directory, call log or redial list.
To access a number in the directory while on a call:
1. Press <MENU/SELECT>, then <UP/DOWN> to select Directory.
2. Press <MENU/SELECT>, then <UP/DOWN> or press the dial pad keys
(0 through 9) to nd the desired entry.
3. Press <MENU/SELECT>. The telephone automatically dials the displayed
number.
To access a number in the call log history while on a call:
1. Press <MENU/SELECT>, then<UP/DOWN> to select Call log.
2. Press <MENU/SELECT>, then<UP/DOWN> to scroll to the desired
entry. (Press # to view the dialing options, if necessary.
3. Press<MENU/SELECT>. The telephone automatically dials the displayed
number.
To access the redial list while on a call:
1. Press<REDIAL/PAUSE>. The screen shows the number most recently
called. If it is not the desired number, Press<UP/DOWN> to scroll to the
desired number.
2. Press<MENU/SELECT>. The handset dials the displayed number.
Note: Press <TALK OFF/CLEAR> to exit the directory, call log history or
redial list and return to the call without dialing the displayed number.
Redial list
You can redial up to 20 of the last numbers called. If you have stored a name
in the directory to go with the number, the name will be displayed instead. The
most recent last number will display at the top of the redial list.
To Seview the redial list entry
1. In idle mode, press <REDIAL/PAUSE> to access redial list
2. Press <UP/DOWN>, or press <REDIAL/ PAUSE> repeatedly to review
the redial list entry.
To Redial a Number from the Redial List
1. Follow the steps in the previous section.
2. Press <TALK ON/FLASH> or <SPEAKER> to dial the selected redial
number.
To Store a Redial Number into the Directory
1. Follow the steps in the section under “Review the redial list entry”
above.
2. Press<MENU/SELECT> twice, then use the keypad to edit the number
if necessary,
3. Press<MENU/SELECT> and use the keypad to enter the name
4. Press<MENU/SELECT> to save.
To Delete a Redial Number
1. Follow the steps in the section under “Review the redial list entry” on
the preceding page.
2. While reviewing a number in the redial list, press <MUTE /X> to delete
the selected entry. A conrmation tone sounds.
USING YOUR PHONE
USING YOUR PHONE
4


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