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English
FZ502E
5. TROUBLE SHOOTING
GENERAL
Problem Cause Measure
Unit can not
power on.
Unit fuse blown. Replace with new fuse of correct rating.
Car battery fuse blown. Replace with new fuse of correct rating.
Unit can not
power on.
Nothing happens
when buttons are
pressed.
Display is not
accurate.
The microprocessor has
malfunctioned due to noise, etc.

Press the [RESET] button with a thin rod.
Note:
When the [RESET] 
the ACC power.*
* When the [RESET] button is pressed,
frequencies of radio stations, titles, etc. stored
in memory are cleared.
No/low audio
output.
Improper audio output connection. Check wiring and correct.
Volume set too low. Increase volume level.
Speakers damaged. Replace speakers.
Heavily biased volume balance. Adjust the channel balance to center position.
Speaker wiring is in contact with
metal part of car.
Insulate all speaker wiring connections.
Poor sound quality
or distortion.
Speaker power rating does not
match unit.
Replace speakers.
Wrong connections. Check wiring and correct.
Speaker is shorted. Check wiring and correct.
Unit resets itself

Incorrect connection between
ACC and Battery.
Check wiring and correct.
6. ERROR DISPLAYS
Display Cause Measure
ERROR 2 Do not support iPod & iPhone.
Change another device.
* The head unit will return to RADIO mode.
If an error occurs, one of the following displays is displayed.
Take the measures described below to solve the problem.
If an error display other than the ones described above appears, press the [RESET] button. If
the problem persists, turn off the power and consult your store of purchase.
* When the [RESET] button is pressed, frequencies of radio stations, titles, etc. stored in
memory are cleared.
USB Devices
Problem Cause Measure
USB device cannot
be inserted.
The USB device has been
inserted with wrong direction.
Reversing the connection direction of the USB
device, try it again.
The USB connector is broken. Replace with a new USB device.
USB device is not
recognized.
The USB device is damaged. Disconnect the USB device and reconnect. If
the device is still not recognized, try replacing
with a different USB device.
Connectors are loose.
No sound heard
with the display “No
File” shown.
No MP3/WMA le is stored in
the USB device.
Store these les properly in the USB device.
Sound skips or is
noisy.
MP3/WMA les are not encoded
properly.
Use MP3/WMA les encoded properly.
Bluetooth
Problem Cause Measure
Can n ot pai r th e
Bluetooth enabled
device with the car
audio system.
The device does not support the
proles required for the system.
Use another device to connect.
The Bluetooth function of the
device is not enabled.
Refer to the user manual of the device for how
to enable the function.
The audio quality
is poor after
connection with a
Bluetooth-enabled
device.
The internal microphone gain is
not set correctly.
Adjust the gain of the internal microphone in
System Setup.
The external microphone is
not set correctly nor properly
positioned.
Adjust the gain and position of the external
microphone.
For example, stick the microphone onto the
dashboard so it is close to the driver.
11


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