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Appendixes
Menu Setting Table (p.34)
Cleaning (p.50)
Media Thickness Adjustment
(p.48)
Media Width Adjustment (p.49)
Installing the Media (p.22)
Cleaning (p.50)
LED Functions (p.20)
Menu Setting Table (p.34)
Troubleshooting
Indication Check Corrective action
The printer is
not printing
neatly.
1) Is the printing density
too high or too low?
1) Set the appropriate printing
density using the menu or
control software.
2) Is the platen dirty?
Is it deformed?
2) If it is dirty, clean it with ethyl
alcohol. If it is deformed,
replace it.
Note: Consult with the dealer that
supplied the printer concerning
the replacement.
3) Is the thermal
printhead dirty?
Is a label stuck to the
head.
3) If it is dirty, remove the dirt
with the separately sold head
cleaner. If a label is stuck to the
head, remove it.
Note: Do not use a metal object to
remove a label stuck to the inside
of the printer. (This may damage
the printhead.) If adhesive label
material is stuck to the thermal
printhead, remove it with a soft
cloth soaked in ethyl alcohol.
4) Is the thermal
printhead in the
correct position for
the media that is
used?
4) Adjust the oset of the
thermal printhead with the
media thickness adjustment
dial.
5) Is the printer’s head
pressure balance
correct for the width
of the media that is
used?
5) Adjust the thermal printhead
pressure with the media width
adjustment dial.
The printing
position
changes.
1) Is the media properly
installed?
1) Correctly install the media.
2) Is the platen dirty?
Is it deformed?
2) If it is dirty, clean it with ethyl
alcohol. If it is deformed,
replace it.
Note: Consult with the dealer that
supplied the printer concerning
the replacement.
3) Are the data contents
and the command
signals from the host
appropriate?
3) If an error message is
displayed, check the content
of the software and the
communication status set by
the host computer.
4) Are the menu values
set appropriately?
4) Set the correct menu values
using the operating panel or
the host computer.
52


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