Chemicals, Gas and Mercury
• Do not expose to chemicals or gas. Be careful of
using chemicals.
Solvents such as benzene and paint thinner (and
products containing solvents such as gasoline,
manicure remover, certain cleaners and adhesives)
may cause discoloration, melting and cracking of
the watch case.
Do not expose the watch to mercury, such as that in
clinical thermometers, since mercury can discolor
the case, face and band of the watch.
Storage
• When not using your watch for an extended period
of time, carefully wipe off any perspiration, dirt or
moisture and store in a proper location avoiding
locations subject to excessively high or low
temperatures and high humidity.
Warranty and Service
1. Guarantee
If you have used your watch properly according to
the instructions contained in this manual and
damage to your watch should occur during your
warranty period, in accordance with the conditions
of the warranty included with this manual, we will
repair your watch free of charge.
Guarantee provisions
• Parts subject to guarantee
Electronic circuit parts, mechanical parts of the
quartz watch and exterior parts shall be subject to
the guarantee. However, damages of the band,
power cell and changes in outer appearance due to
scars, dust, etc., of the glass, watch case, band,
etc., shall be excluded.
• Guarantee method
Repair and adjustment shall in principle be provided.
in some cases, replacement of the glass, watchcase,
face, hand, crown, band, etc., shall be required.
• Conditions for the guarantee (procedure)
In case of repair or adjustment during the guarantee
provisions, take the watch together with the written
guarantee to the service shop where it was purchased.
• Exclusions
Even during the guarantee period, the following
repair and adjustment shall be charged.
a. When the watch is impaired by improper use,
repair or modification by yourself, or by improper
handling.
• b. When the customer desires repair or adjustment
without the guarantee.
• c. When the guarantee submitted does not hold the
name of the dealer or the date where and when
the watch was purchased, or when a part of the
stated matters is corrected.
• d. When the watch is impaired by natural disasters,
fire, etc.
2. Stock period of parts necessary for repair
Citizen normally stocks repair parts for its watches
for a period of seven years. However, you should
know in advance that sometimes if a damaged
part such as a case, glass, watch hand, watch
face, band or crown is replaced it may be replaced
with a similar but not identical part which might
differ slightly in appearance.
3. Repair period
Under normal circumstances, even if your Citizen
Parts and Service Warranty is no longer in effect,
you can still have your watch repaired for a fee.
However, because watch life will vary greatly
depending on environment and the way in which
the watch is used, the benefits of fixing the watch
should be discussed with a salesperson at the
store where the watch was purchased. Moreover,
you should be aware of the possibility that the
wear and tear on your watch that may result from
normal extended use may make it difficult to
restore your watch to its original level of precision.
4. You should periodically have your watch
inspected and replace watch parts to prolong
the life of your watch.
4. • To ensure their waterproof characteristics, every
2 to 3 years waterproof watches should be taken
for inspection to the shop where they were
purchased or to a Citizen Watch Service Centre
and, if necessary, should have their backing,
glass and crowns replaced.
4. • Only genuine Citizen parts should be used as
replacement parts.
4. • Please have watch parts replaced only at the
store where you purchased the watch or at a
Citizen Service Centre.
5. Battery
4. • The battery which was installed in your watch at
the factory is a monitor-use battery which monitors
the functions and special features of your watch.
You should keep in mind that the life of your
battery could be shorter than when the specified
period is up.
4. • Even in the event the battery runs out before the
time specified in the guarantee, there will be a
fee for replacing the battery.
6. Inquiries
Any questions that you might have about the
warranty on repairs can be answered by a
salesperson at the store where you purchased
your watch or at a Citizen Watch Service Centre.
