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Appendix A
Troubleshooting
47
Media Hub
To remove the defective disk, push together the clips 4.
of its drive bay, and then pull out the drive bay.
Remove the hard disk from its drive bay.5.
To install the replacement hard disk, make sure 6.
the screw holes of the hard disk line up with
the screw holes of the drive bay.
Insert the hard disk into the drive bay.
NOTE: If you are installing a low-profile or
half-height disk, use the four included screws to
secure the hard disk in its bay.
With the hard disk’s label facing the right side of the 7.
Media Hub, slide the drive bay back into its slot.
Push down on the hard disk to make sure the 8.
connectors are securely seated.
Lower the cover, and push it down to secure it.9.
Connect the power adapter to the Power port.10.
Access the web-based utility of the Media Hub. (Refer 11.
to Chapter 7: Advanced Configuration, page 35.)
On the 12. Media Browser screen, click Configuration.
Enter your password, and then click 13. Submit.
Click the 14. Disk tab.
Click 15. Rebuild.
Please wait until the Media Hub automatically reboots.
Depending on disk size, disk configuration may take from
several minutes to several hours. Do not manually reboot
or power off the Media Hub during this time.
NOTE: You may use the Media Hub during
configuration; however, it may perform at
slower speeds.
You want to install a hard disk that was previously used
in a Windows computer.
The Media Hub requires a blank hard disk with no
partitions.
Before You Begin
Before you remove the hard disk from the Windows
computer, use the Windows Disk Management tool to
delete its partitions. (Deleting a partition also deletes its
data.)
NOTE: Your computer must support SATA hard
disks; otherwise, this procedure will not work.
Instructions
Go to 1. Start > Settings > Control Panel.
Double-click 2. Administrative Tools.
Double-click 3. Computer Management.
In the directory under Storage, click 4. Disk
Management.
Right-click the hard disk you want to remove. Then 5.
click Delete Partition.
For additional information, refer to Windows Help, and
search for this phrase, “Delete Partition”.
You initiated an on-demand backup job using the
Media Hub and backup software, but the backup job did
not run.
Check the following:
Your computer must be powered on for the job
to run.
Open your backup software. For the options of your
backup job, make sure the “On Demand” option is
selected. For more information, refer to Create Backup
Job, page 31.
You ran a backup job using the Media Hub and backup
software, but you cannot nd the backup les on the
Media Hub.
Open your backup software. For the options of your
backup job, make sure the Media Hub is the backup
destination (the backup folder of the Media Hub is
recommended). For more information, refer to Create
Backup Job, page 31.
The Media Hub does not recognize your USB storage
device.
The USB storage may not have been properly removed
from its previous device. Follow these instructions:
Disconnect the USB storage device from the Media 1.
Hub.
Connect the USB storage device to your computer. 2.
Go through the USB safe removal process for your 3.
computer.
Re-connect the USB storage device to the Media Hub.4.
WEB: If your questions are not addressed
here, refer to the Linksys website,
www.linksysbycisco.com
51


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