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Handleiding Internet van Ziggo 31
6. Internet van Ziggo
gebruiken
6.1 De portal van Ziggo starten
U start de portal door www.ziggo.nl in te tikken in de adresbalk van uw
internetbrowser. Bovenaan de portal vindt u de toegang naar de verschillende
onderdelen van Ziggo. Hier vindt u onder andere informatie over diverse
producten van Ziggo.
U kunt de Ziggo-portal als standaard startpagina instellen door binnen Internet
Explorer te klikken op Extra, vervolgens Internet-opties en selecteer daarna
Standaard gebruiken.
6.2 Webmail
Met Webmail kunt u uw e-mail controleren op nieuwe berichten vanaf elke
computer met internet toegang. Ook kunt u er nieuwe e-mailberichten
versturen.
U vindt Webmail door http://webmail.ziggo.nl als adres op te geven in de
adresbalk van uw browser.
6.3 Online Assistent - Tess
Bij de Online Assistent vindt u allerlei tips en antwoorden op vragen over het
gebruik van Ziggo. U kunt hier komen door www.ziggo.nl/klantenservice als
adres op te geven in de adresbalk van uw browser. Als u er even niet meer
uitkomt of iets niet voor elkaar krijgt, is onze Online Assistent de beste weg naar
een oplossing.
Hier kunt u aan de hand van trefwoorden of het stellen van vragen de gewenste
oplossing vinden.
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