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Chapitre 5 Dépannage du modem câble DOCSIS
40 4040867 Rév. B
Un problème peut exister au niveau de votre réseau téléphonique domestique.
Utilisez un téléphone et connectez-le directement au même port RJ-11 situé à
l'arrière du modem. Si vous entendez la tonalité avec ce téléphone mais pas à
d'autres endroits de votre domicile, vous devrez peut-être faire appel à un
professionnel pour identifier et réparer un problème au niveau de votre réseau
domestique.
Vérifiez que la compagnie de téléphone a supprimé le service précédent de votre
réseau téléphonique domestique.
Votre service de téléphonie n'a peut-être pas été activé par votre opérateur
téléphonique. Contactez ce dernier pour obtenir des informations.
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