604997
43
Zoom out
Zoom in
Previous page
1/52
Next page
WebSTAR DPX2203C and EPX2203C VoIP Cable Modem User’s Guide
42
Having Difficulty?
Common Troubleshooting Suggestions
The modem does not register a cable connection.
The modem works with a standard, 75-ohm, RF coaxial cable. If you are using a
different cable, your cable modem will not function properly. Contact your cable
service provider to determine whether you are using the correct cable.
There is no dial tone when I lift the telephone handset.
Your telephone wiring may be connected to the wrong RJ-11 port on the
cable modem. The cable modem has two telephone ports. Verify that you are
connected to the correct telephone port.
There may be a problem with your telephone set. Use a different telephone
set and listen to hear dial tone.
There may be a problem with your home telephone wiring. Use a telephone
and connect directly to the same RJ-11 port on the back of the unit. If the dial
tone is working here but does not work at other locations in the home, a
professional may need to diagnose and repair a problem with your telephone
wiring.
Verify that the phone company has removed the previous telephone service
from your home telephone wiring.
Your telephone service may not be enabled from your cable telephony
service provider. Contact your cable telephony service provider for more
information.
Frequently Asked Questions
Q. What if I don’t subscribe to cable TV?
A. If cable TV is available in your area, data service may be made available with
or without subscribing to cable TV service. Contact your local cable service
provider for complete information on cable services, including high-speed
Internet access.
Q. How do I arrange for installation?
A. Call your cable telephony service provider to inquire about professional
installation. A professional installation ensures proper cable connection to the
modem and to your PC, and ensures proper configuration of all hardware and
software settings. Contact your cable service provider for more information about
installation.
Q. How does the cable modem connect to my computer?
A. The cable modem connects to the USB port or the 10/100BaseT Ethernet
port on your PC. If your PC is not equipped with an Ethernet interface, an
Ethernet card is available from your local PC or office supply retailer, or from
your cable service provider.
43


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Cisco DPX2203C at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Cisco DPX2203C in the language / languages: English as an attachment in your email.

The manual is 2,7 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info