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Tips
You have a limited time to retrieve a parked call before it reverts to ringing at the original number.
See your system administrator for details.
Your system administrator can assign Directed Call Park buttons to available line buttons on your
Cisco Unified IP Phone or on your Cisco Unified IP Phone Expansion Module, if available and
supported by your phone.
You can dial directed call park numbers if you do not have Directed Call Park buttons on your
phone. However, you will not be able to see the status of the directed call park number.
Logging Out of Hunt Groups
If your organization receives a large number of incoming calls, you might be a member of a hunt group.
A hunt group includes a series of directory numbers that share the incoming call load. When the first
directory number in the hunt group is busy, the system hunts for the next available directory number
in the group and directs the call to that phone.
When you are away from your phone, you can prevent hunt group calls from ringing your phone by
logging out of hunt groups.
Retrieve a parked call
from a directed call
park number
From any Cisco Unified IP Phone in your network, enter the park retrieval
prefix and dial the directed call park number.
Direct and store an
active call at an assisted
directed call park
number
During a call, press the Assisted Directed Call Park button displaying an
idle Line Status indicator
.
Retrieve a parked call
from an assisted
directed call park
number
Press the flashing Assisted Direct Call Park button.
Note If your administrator has not configured a reversion directory number,
the parked call is reversed to the phone parking the call.
If you want to... Then...
Log out of hunt groups to
temporarily block hunt
group
calls
Press HLog or Hunt Group. Your phone screen displays, “Logged
out of Hunt Group.”
Log in to receive hunt
group
calls
Press HLog or Hunt Group. When logged in, the Hunt Group button
is lit.
If you want to... Then...
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