63378
240
Zoom out
Zoom in
Previous page
1/303
Next page
Chapter 9 Troubleshooting and Maintenance
Resolving Startup Problems
9-4
Cisco Unified IP Phone 7970G/7971G-GE for Cisco Unified Communications Manager 6.0
OL-12232-01
Verifying TFTP Server Settings, page 9-4
Verifying IP Addressing and Routing, page 9-5
Verifying DNS Settings, page 9-5
Verifying Cisco Unified Communications Manager Settings, page 9-6
Cisco Unified Communications Manager and TFTP Services Are Not
Running, page 9-6
Creating a New Configuration File, page 9-7
Registering the Phone with Cisco Unified Communications Manager,
page 9-8
Identifying Error Messages
As the phone cycles through the startup process, you can access status messages
that might provide you with information about the cause of a problem. See the
“Status Messages Screen” section on page 7-4 for instructions about accessing
status messages and for a list of potential errors, their explanations, and their
solutions.
Checking Network Connectivity
If the network is down between the phone and the TFTP server or
Cisco Unified Communications Manager, the phone cannot start up properly.
Ensure that the network is currently running.
Verifying TFTP Server Settings
You can determine the IP address of the TFTP server used by the phone by
pressing the Settings button on the phone, choosing Network Configuration, and
scrolling to the TFTP Server 1 option.
If you have assigned a static IP address to the phone, you must manually enter a
setting for the TFTP Server 1 option. See the “Network Configuration Menu”
section on page 4-7.
If you are using DHCP, the phone obtains the address for the TFTP server from
the DHCP server. Check the IP address configured in Option 150.
240


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Cisco 7971G-GE at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Cisco 7971G-GE in the language / languages: English as an attachment in your email.

The manual is 2,74 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of Cisco 7971G-GE

Cisco 7971G-GE Installation Guide - English - 12 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info